#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: ProResources Product Support Coordinator
Joliet, IL, USA, 60435
Employment Status: Full-time
Posting Start Date: 7/29/26
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.
Job Purpose
The Product Support Coordinator ProResources is the first person to greet you when you walk into or call a Herc Rentals location. Herc Rentals promotes growth by providing learning opportunities to energetic, eager to help, and hungry to learn personality types. The ideal person for this role would:
Take initiative and work autonomously
Manage a profit and loss statement
Effectively grow a diverse portfolio of clients
Manage a rental fleet inventory mix
Become a safety expert and change agent
Become an expert in the equipment rental industry
Be promoted and grow their career
What you will do...
Identify customer needs and coordinate team actions to help resolve and satisfy requests with superior customer service
Maximize revenue by advising customers on the selection, operation, and maintenance of various types of equipment in consultation with others
Generate, process, analyze and review a small selection of daily business reports
Schedule delivery and pickup of equipment on a timely basis
Finalize sales while fielding inbound inquiries and successful outbound telemarketing with assistance
Provide sales support to Sales Representatives that have contact with customers outside of your branch
Demonstrate active participation in Herc Rentals Safety Culture, always prioritizing the safety of team members and customers alike
Learn and follow all company procedures and protocols
Support all team members
Perform additional duties as assigned
Requirements
H.S. Degree Required, College Degree Preferred
A valid U.S. Driver’s License
Be able to regularly lift 50lbs or more
Ability to sit, stand, and walk for extended periods of time
Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch,squat, kneel, and stoop for extended periods of time
Must be able to work indoors and outdoors when required of the job
Skills
Computer skills to support entering information into systems
Basic knowledge of Microsoft Word and Excel Programs
Strong interpersonal skills
Teamwork
Listening Skills
Ability to communicate effectively and efficiently
Dependability
Req #: 70504
Pay Range: $28.00 - $32.00 per hour
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
.featuredjobse97a6148667d60be a { border: 1px solid transparent; } .featuredjobse97a6148667d60be a: focus{ border: 1px dashed #000000 !important; outline: none !important; }
