Top 57 Center representative Jobs in Morristown, Tn

Customer Service Representative - MultiSpecialty - Jefferson City
Tennova Medical Group - Greater Knoxville —Jefferson City, TN
- Full-time
- Research
- Administrative experience
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Service Representative
Arrow Exterminators —Morristown, TN
- From $17 an hour
- Overtime
- High school diploma or GED
- Entry level
- Health savings account
- Paid holidays
Quick Apply
8d
Group Therapist
ReVida Recovery Centers LLC —Morristown, TN
- Full-time
- Writing skills
- Licensed Clinical Social Worker
- LPC
Quick Apply
Patient Care Technician - PCT
Fresenius Medical Care —Newport, TN
- Full-time
- Inventory control
- Heavy lifting
- Laboratory experience
Dock Worker/ Forklift Operator Night Shift
Old Dominion Freight Line —White Pine, TN
- Full-time
- Ability to walk for extended periods
- Local
- English
- Wellness program
- Disability insurance
4d
Bilingual WAH - TENNESSEE ONLY - Call Center Representative
InfoCision Management Corp. —Tennessee
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Nursing Home Administrator
Newport Medical Center —Newport, TN
- Full-time
- Skilled nursing facility
- Nursing home
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
Turn-key Technologies —Morristown, TN
- From $40,000 a year
- 8 hour shift
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Sales Representative
Performance Foodservice —Morristown, TN
- Full-time
- High school diploma or GED
- Driver's License
- Entry level
- Employee stock purchase plan
- Health insurance
4d
Retail Cleaning Associate
TJ Maxx —Morristown, TN
- $13.00 - $13.50 an hour
- Full-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
1d
Business Development Center (BDC) Manager
Farris Motor Company —Jefferson City, TN
- $100,000 - $200,000 a year
- Full-time
- Dealership
- Mid-level
- Analysis skills
- Paid training
- Health insurance
Retail Sales Associate
TJ Maxx —Morristown, TN
- $13.00 - $13.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
9d
Admin Nursing Home
Newport Medical Center —Newport, TN
- Full-time
- Skilled nursing facility
- Nursing home
- 3 years
Quick Apply
4d
Personal Shopper Coordinator
Food City —White Pine, TN
- Full-time
- 18 years or older
- Planograms
- Leadership
- Paid holidays
- Disability insurance
4d
Foodservice-Outside Sales Representative- Jefferson County/Morristown
Performance Foodservice —Morristown, TN
- Full-time
- Mid-level
- High school diploma or GED
- Business development
- Employee stock purchase plan
- Health insurance
8d
Security Guard, Armed
Software Technology Inc —Newport, TN
- In-person
- Entry level
Quick Apply
Cleaning Position
Marshalls —Newport, TN
- $13.00 - $13.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Guest Services Leader
Pilot Company —White Pine, TN
- Weekends as needed
- Background check
- Military encouraged
- Computer skills
- Health insurance
- Dental insurance
Merchandise Associate
Marshalls —Newport, TN
- $13.00 - $13.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Auto Body Parts Coordinator
Dalton Collision Inc —Blaine, TN
- $18 - $20 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply

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Customer Service Representative - MultiSpecialty - Jefferson City

Tennova Medical Group - Greater Knoxville
Jefferson City, TN

Quick Apply

Job Details

Full-time
14 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Live chat
Customer records maintenance
Customer relationship building
Email customer support
Texting/chatbox tools
Phone communication
Client rapport building
Client inquiry handling
In-person customer service
De-escalation techniques
Conflict de-escalation
Research
Financial issue resolution
Administrative experience
Client database systems
Internal employee customer service
Help desk systems
ServiceNow
Communications
Telephone systems
Billing issue inquiries
Productivity software
1 year
Documentation Handling
Customer information system software
Cross-functional collaboration
Business
Associate's degree
Communication skills
Invoice dispute resolution

Full Job Description

Why Join Us?

Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
Work Hard. Recharge Often. – Generous PTO and extended illness benefits
Invest in Your Future – 401(k) with company match
Grow With Us – Career development, learning opportunities, and advancement pathways
We Invest in Your Success – Licensure and certification reimbursement
Student Loan Support – Assistance available for eligible roles
Your Wins Deserve Recognition – Employee rewards and recognition programs
A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact!

No weekends, No holidays, No Call

Job Summary

The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards.

Essential Functions

Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a courteous and professional interaction.
Handles inbound calls from both internal and external customers, creating service cases and documenting all interactions accurately.
Demonstrates empathy and active listening skills to understand customer concerns and provide appropriate resolutions.
Researches and resolves customer complaints, billing issues, and service-related concerns in accordance with company policies and procedures.
Accurately updates and maintains customer records and case notes in the system, ensuring complete documentation of issues and resolutions.
Works collaboratively with internal departments to escalate and resolve complex issues, ensuring a seamless customer experience.
Provides appropriate solutions and alternatives within service timeframes, following up to ensure issue resolution and customer satisfaction.
Meets and maintains productivity and service quality standards, ensuring efficiency in handling customer interactions.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Associate Degree or coursework in Business, Communications, or a related field preferred
1-2 years of experience in customer service, call center, or administrative support required

Knowledge, Skills and Abilities

Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Strong verbal and written communication skills, ensuring clear and professional interactions.
Ability to handle high call volumes and multi-task across different customer service platforms.
Strong problem-solving skills with the ability to resolve customer concerns efficiently and effectively.
Proficiency in customer service software, CRM systems, and Microsoft Office applications.
Ability to remain calm and professional in high-stress situations while de-escalating customer concerns.
Strong attention to detail in data entry, documentation, and customer interactions.
Ability to work independently and as part of a collaborative team in a fast-paced environment.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Quick Apply

Refine Your Search

center representative jobs in morristown, tn

Customer Service Representative - MultiSpecialty - Jefferson City

Customer Service Representative

Group Therapist

Patient Care Technician - PCT

Dock Worker/ Forklift Operator Night Shift

Bilingual WAH - TENNESSEE ONLY - Call Center Representative

Nursing Home Administrator

Inside Sales Representative

Sales Representative

Retail Cleaning Associate

Business Development Center (BDC) Manager

Retail Sales Associate

Admin Nursing Home

Personal Shopper Coordinator

Foodservice-Outside Sales Representative- Jefferson County/Morristown

Security Guard, Armed

Cleaning Position

Guest Services Leader

Merchandise Associate

Auto Body Parts Coordinator

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