Top 71 Office 365 Jobs in Morrisville Nc

Service Desk or Helpdesk
HCL America Inc —Cary, NC
- Full-time
- Google Workspace
- Computer Science
- Bachelor of Science
Quick Apply
Data Analyst
Wake County Public School System —Cary, NC
- Weekends as needed
- Research
- Mid-level
- Office
Administrative Support Specialist
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $40,059 - $44,510 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Databases
- Health insurance
- Retirement plan
4d
IT Support Specialist
North Carolina Medical Board —Raleigh, NC
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
5d
Service Desk Technician II
Valeris, Inc. —Morrisville, NC
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
10d
First Level IT Support Specialist– US
Drees & Sommer SE —Cary, NC
- Full-time
- Microsoft Outlook
- Computer Science
- English
1d
Technical Support Specialist
Core Managed —Raleigh, NC
- $45,000 - $50,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Office
- Health insurance
- 401(k)
Quick Apply
Receptionist
Arietis Health —Cary, NC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
MSP Tier 1 IT Support Tech-Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $22 - $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
11d
Agent, CSC
Syntax Systems Ltd. —Durham, NC
- Azure
- Mid-level
- Windows
Quick Apply
Onsite Deskside Engineer - Durham, North Carolina
Slipstream IT —Durham, NC
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- In-person
- Disability insurance
- Health insurance
Quick Apply
2d
SENIOR ADMINISTRATIVE ASSISTANT- RENTALS- TEMP
Town of cary —Cary, NC
- Part-time
- Background check
- Marketing
- Research
Systems Administrator/Senior Systems Administrator
Alliance for Cooperativ —Raleigh, NC
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Enterprise Platform Managment Administrator
Wake County Public School System —Cary, NC
- Weekends as needed
- Google Workspace
- Computer science
- Computer Science
9d
Part-Time Office & Client Communications Coordinator
Tech Management Group LLC —Garner, NC
- From $18.68 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
13d
MSP Tier 2 IT Support Technician -Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $28 - $36 an hour
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Business Systems Analyst
DPR Construction —Raleigh-Durham, NC
- Weekends as needed
- Background check
- Customer service
- Computer literacy
PROGRAM ASSISTANT II- PICKLEBALL- TEMP
Town of cary —Cary, NC
- Part-time
- Background check
- Clean driving record
- Microsoft Outlook
4d
Business Administrator - SCHIE
Microsoft —Raleigh, NC
- $23.03 - $43.08 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
3d
Senior Executive Assistant
Siemens —Raleigh, NC
- $81,753 - $140,148 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office

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office 365 jobs near morrisville nc

Service Desk or Helpdesk

HCL America Inc -
Cary, NC

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
ITIL Certification
Technical documentation
Incident management software
Microsoft Exchange
Windows
Email configuration (technical support)
Productivity software support
Incident management operations support
WAN
Networking equipment (troubleshooting support)
IP networking
Problem management
Productivity software

Full Job Description

Company Description

About HCL

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 127,000+ ‘Ideapreneurs’ working in 43 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Job Description

Job Title: Service Desk

Job Location: Cary NC 27518

Job Type: Fulltime

Job Description:

Main Responsibilities

Provide effective IT support services across all clients both onsite and remotely.
Comfortable to work in 24x7 environment.
To ensure that all incidents are closed within SLA
To ensure that all installations are completed in a timely and professional fashion and that deadlines are either achieved or exceeded upon
Working with customers and internal teams to ensure operational and service excellence is delivered and maintained
Providing end-user, desktop support
Supporting and maintaining MS Server/Desktops
Supporting and maintaining Office 365 Solutions and G Suite Solutions
Escalate IT issues within the team where necessary
Setting up and configuring new laptops and desktops
Installing authorized software to laptops and desktops
Troubleshoot desktop and system problems, diagnose and solve hardware/software

Service Management /Identity Management

Managing user account across applications running on various platforms like O365 Administrator, Windows Active Directory, etc.
Create and administer LAN (Domain) accounts of the users.
Create and administer various shared resources e.g. Distribution Lists, Directories and provide permissions to the user as required by them.
Standardize the network resources as per the client requirement.
Ensure that the customer has the appropriate access to the tools to support the business in an efficient way.
System Administrator for the User Account Maintenance and Incident Management Systems.
Create LAN (Domain) and/or E-mail account for the users and administer them.
Grant permissions on various network resources available to users.
Creation and administration of Global groups.
Creation and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms.
Creation of New Directories as per the customer guidelines and grant permissions on them.
Creation, modification and deletion of user accounts on different Servers.
Creation, Modification and deletion of user accounts on Client managed systems & applications.

Behaviors:

Works within the team and assists others, where required, to achieve a common goal
Listens to and is open to ideas and suggestions from others
Use initiative to ensure that high importance deadlines and SLAs are met
Takes every opportunity to go the extra mile for the company
Demonstrates enterprise by continually enhancing themselves and their workplace
Demonstrates enterprise by suggesting ways to develop the business processes and by being proactive
Acts a champion for the importance of customer experience within the business
Always willing to cooperate and assist
Acts as a true ambassador for the business
Understands impact of own behavior and language on others and modifies as appropriate

Qualification:

BS/BA in Computer Science, Information Technology, or an equivalent combination of education and/or experience
Understanding of ITIL framework
1+ years working on or leading a technical service desk for a MSP
Proven technical ability working for an MSP, through relevant, demonstrable, technical qualifications/experience
Good organizational, time management and prioritization skills
Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint)
The ability to communicate confidently and clearly to customers both face to face and over the telephone Experience with various operating systems, and diverse technical environments and software troubleshooting.
Excellent customer service orientation and verbal communication skills
Advanced analytical thinking and problem-solving skills
High Standard of Incident and Problem management
Previous experience using helpdesk applications
Active Directory administration.
Exchange administration
O365 administration
Network trouble shooting, TCP/IP and general WAN/ LAN trouble shooting
ITIL Certified
Windows XP, 7, 8, 10

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

office 365 jobs in morrisville nc

Service Desk or Helpdesk

Data Analyst

Administrative Support Specialist

IT Support Specialist

Service Desk Technician II

First Level IT Support Specialist– US

Technical Support Specialist

Receptionist

MSP Tier 1 IT Support Tech-Not Remote

Agent, CSC

Onsite Deskside Engineer - Durham, North Carolina

SENIOR ADMINISTRATIVE ASSISTANT- RENTALS- TEMP

Systems Administrator/Senior Systems Administrator

Enterprise Platform Managment Administrator

Part-Time Office & Client Communications Coordinator

MSP Tier 2 IT Support Technician -Not Remote

Business Systems Analyst

PROGRAM ASSISTANT II- PICKLEBALL- TEMP

Business Administrator - SCHIE

Senior Executive Assistant

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