Top 84 Associate customer success consultant Jobs in Morrow, Ga

Associate Customer Success Consultant
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- PMP
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Associate Packaging Consultant
Veritiv —Atlanta, GA
- Full-time
- Research
- Manufacturing
- Entry level
- Health savings account
- AD&D insurance
10d
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC —McDonough, GA
- Full-time
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Quick Apply
Leasing Consultant | MAA Lenox
MAA —Atlanta, GA
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Sales Consultant
Haverty Furniture Companies, Inc. —Newnan, GA
- $55,000 - $100,000 a year
- Weekends as needed
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
Territory Sales
Michelle's Bakery - A Division of H.T. Hackney Co. —Atlanta, GA
- Full-time
- CRM software
- Background check
- Marketing
- Fuel card
- Health savings account
Quick Apply
7d
Sales Consultant - Luxury eCommerce
SwissWatchExpo.com —Atlanta, GA
- $50,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
Leasing Consultant | MAA Centennial Park
MAA —Atlanta, GA
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Leasing Consultant | MAA Brookwood
MAA —Atlanta, GA
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Senior Learning Enablement Consultant
Manhattan Associates —Atlanta, GA
- Full-time
- 3 years
- Analysis skills
- Bachelor's degree
AI Adoption & Enablement Lead
Brown & Brown —Atlanta, GA
- Full-time
- Mid-level
- Office
- Continuous improvement
- Employee stock purchase plan
- Paid holidays
Consultant, Medicare Stars & Regulatory Performance Improvement
Press Ganey —Atlanta, GA
- $90,000 - $125,000 a year
- Online Application
- Remote
- Microsoft Excel
- Up to 50% travel
- SQL
Quick Apply
13d
Multifamily-Development Associate - Atlanta
MultiFamily / Communities —Atlanta, GA
- Full-time
- Microsoft Excel
- Mid-level
- Microsoft Office
- Employee stock purchase plan
- Disability insurance
Account Associate - State Farm Agent Team Member
Ayanna Ford-Bogan - State Farm Agent —Covington, GA
- $45,000 - $65,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Director Operations
DHL —Fairburn, GA
- $150,000 - $200,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
Leasing Consultant
Grandstand —Marietta, GA
- Weekends as needed
- Microsoft Outlook
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
5d
Sports Medicine Associate Sales Representative (Atlanta, GA)
Smith & Nephew —Atlanta, GA
- Full-time
- Mid-level
- Bachelor's degree
- Operating room
- Health savings account
- Paid holidays
Sports Medicine Associate Sales Representative (Knoxville, TN)
Smith & Nephew —Atlanta, GA
- Full-time
- Mid-level
- Bachelor's degree
- Operating room
- Health savings account
- Paid holidays
Power Platform Administrator
Gas South —Atlanta, GA
- $98,106 - $109,648 a year
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Health insurance
Quick Apply
13d
Senior Associate - Telecom & Digital Infrastructure Practice
Alvarez and Marsal —Atlanta, GA
- $110,000 - $150,000 a year
- Full-time
- Customer service
- 3 years
- Analysis skills
- AD&D insurance
- 401(k)

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Associate Customer Success Consultant

TriNet -
Atlanta, GA

Apply Now

Job Details

Permanent | Full-time
$23.08 - $36.06 an hour

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Relationship management
Video conferences (communication methods)

Full Job Description

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

JOB SUMMARY

The Associate Customer Success Consultant serves as the initial point of contact for an assigned portfolio of TriNet PEO clients. They serve as the Ambassador for our client admins and provide personalized support from a contact that knows payroll, platform support, reporting, HR & benefit administration. The Consultant is backed by a team experts and specialists. The role is critical to providing an outstanding client experience to TriNet's customers. This role generally works with customers who have a lower and/or less frequent operational support need.

Essential Duties/Responsibilities

Delivers excellent core standard services to customers through providing diligent, accurate, appropriate, timely, and easy-to-use valuable solutions to meet their needs. 75%
Ensures proper triage, escalation, and effective resolution of all client inquires, while providing relevant information, and making recommendations. 5%
Organizes and prioritizes work to ensure timely, effective, efficient, and economic delivery of services; ensures customer expectations are met. 5%
Accountable to TriNet’s customer retention and customer satisfaction goals. 5%
Demonstrates excellent internal and external customer service skills. 5%
Effectively leverages resources to ensure business knowledge is current. 5%

Required for All Jobs

Performs other duties as assigned
Complies with all policies and standards

QUALIFICATIONS

Education Required/ Preferred

Bachelor's Degree or equivalent experience preferred

Work Experience Required/ Preferred

Typically 2+ years Customer service or relationship management experience required
Typically 2+ years Industry experience;
PEO, HR or Payroll Operations required

Licenses and Certifications

Certified Payroll Professional (CPP)-APA preferred or Certified Project Management Professional (PMP)-PMI preferred or Lean Six Sigma Certification IASSC preferred

Knowledge, Skills and Abilities KSAs Proficiency

Knowledge of PEO products, services, and markets, including knowledge of operations, cross-functional workflows, and interaction between the various company units, processes, and systems
Knowledge in payroll and compliance management
Proficiency with Microsoft Office, CRM & HRIS applications, and Virtual Meeting Platforms.
Solid understanding of API functionality and ways to address these types of customer requests.
Excellent verbal and written communication skills including interpersonal and presentation and facilitation skills.
Ability to maintain confidentiality of corporate data.
Ability to link client business needs to payroll/platform programs and operational services.
Ability to work independently
Ability to multi-task, prioritize and complete requests and assignments in a timely manner."

Work Environment:
Work in clean, pleasant, and comfortable office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. The position may be remote and require reliable internet service.

The preferred location for this role is Atlanta, GA, and the salary range for this location is $23.08 to $36.06. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.

Apply Now

Refine Your Search

associate customer success consultant jobs in morrow, ga

Associate Customer Success Consultant

Associate Packaging Consultant

Customer Service Representative (Loan Consultant I)

Leasing Consultant | MAA Lenox

Sales Consultant

Territory Sales

Sales Consultant - Luxury eCommerce

Leasing Consultant | MAA Centennial Park

Leasing Consultant | MAA Brookwood

Senior Learning Enablement Consultant

AI Adoption & Enablement Lead

Consultant, Medicare Stars & Regulatory Performance Improvement

Multifamily-Development Associate - Atlanta

Account Associate - State Farm Agent Team Member

Director Operations

Leasing Consultant

Sports Medicine Associate Sales Representative (Atlanta, GA)

Sports Medicine Associate Sales Representative (Knoxville, TN)

Power Platform Administrator

Senior Associate - Telecom & Digital Infrastructure Practice

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