Top 45 Quality assurance lead Jobs in Moscow, Id

Janitorial Area Manager
TEC Services —Pullman, WA
- $63,000 - $80,000 a year
- Overnight shift
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
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Supplier Quality Engineer
Schweitzer Engineering Laboratories, Inc. —Lewiston, ID
- $97,700 - $144,400 a year
- Full-time
- Civil engineering
- Bachelor of Science
- Engineering
- Paid holidays
- Disability insurance
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Ops Supervisor - Station
FedEx —Lewiston, ID
- $24.75 - $38.43 an hour
- Full-time
- Public speaking
- Mid-level
- Ability to lift 50 pounds
6d
Internal Auditor I
State of Idaho —Moscow, ID
- $28 an hour
- Overtime
- Background check
- CPA
- Word processing
- Paid parental leave
- Paid holidays
PM Production Manager
Sofidel S.p.A. —Lewiston, ID
- Weekends as needed
- Mid-level
- Supervising experience
- Mentoring
- Health insurance
- Dental insurance
13d
Manager-Dry End (Lewiston)
Idaho Forest Group —Lewiston, ID
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
6d
Registered Nurse (RN) or LPN | Urology | Full Time
Gritman Medical Center Inc. —Moscow, ID
- Full-time
- Nursing
- Patient monitoring
- RN License
- Health insurance
- Dental insurance
Quick Apply
Examiner Trainer Regional Lead
Loyal Source Government Services —United States
- Nursing
- Certified Nurse Practitioner
- BLS Certification
Quick Apply
19h
Sr. Project Manager (Mechanical Engineering)
Steam Management, Inc. —United States
- $110,000 - $150,000 a year
- Full-time
- Microsoft Word
- 7 years
- Microsoft Outlook
- Travel reimbursement
- Health insurance
Quick Apply
Compounding Pharmacist (Full -Time)Prince Edward Island, Canada
Murphy's Pharmacies PEI —United States
- Full-time
- Mid-level
- Supervising experience
- Continuous improvement
- Relocation assistance
- Dental insurance
Quick Apply
Head of Clinical Operations (Oncology)
Kaztronix —United States
- Remote
- 11+ years
- Business development
- Bachelor's degree
Quick Apply
Alteryx Workflow Developer
Vytwo —United States
- Full-time
- Remote
- Engineering
- 3 years
- Java
Quick Apply
Electrical Project Manager - Heavy Industrial Construction
Crowder Industrial Construction LLC —United States
- $100,000 - $180,000 a year
- Full-time
- Background check
- Construction site
- System design
- Profit sharing
- Wellness program
Quick Apply
9d

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Quality Control Associate
Alturas Analytics, Inc. —Moscow, ID
Bachelor’s degree in science or related field and 1-3 years of related work experience. Position requires working in front of a computer monitor over 2/3 of the…
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Quality Technician II
BridgePoint Associates —Pullman, WA
Manufacturing experience within a technical role, experience with PV module is preferred. Collect quality data and provide statistical analysis reports.
$26 an hour
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Customer Quality Engineer
Nifco America, Corp. —Canal Winchester, OH
O Plan and develop all aspects of the quality structure to assure the quality of the project. O Lead teams to develop countermeasures for shortcomings to…
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Family Preservation Clinical Supervisor
Mentor Behavioral Health —Columbus, OH
Current driver's license, car registration, and auto insurance if providing transportation to individuals receiving services. 401(k) with company match.
$75,000 a year

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Janitorial Area Manager

TEC Services -
Pullman, WA

Quick Apply

Job Details

Full-time
$63,000 - $80,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
Floor cleaning chemicals
Driver's License

Full Job Description

Job Title: Quality Assurance Manager

Employment Type: Full-time

FLSA: Exempt

Pay Range: $63,000 - $80,000

POSITION SUMMARY

The Quality Assurance Manager is responsible for overseeing the quality, safety, and operational execution of cleaning services within an assigned region. This role ensures work is performed in line with company standards, customer expectations, and contract requirements through regular inspections, coaching, and communication with customers, service providers, and internal leadership.

KEY RESPONSIBILITIES

While the following list encompasses the primary duties and responsibilities of the role, the incumbent is also expected to perform other duties as assigned.

Customer & Client Relationship Management

Develop and maintain a monthly visit schedule for assigned locations, ensuring customer satisfaction through regular and proactive communication with store managers.
Coordinate and supervise wet work with Store Managers and service partners, ensuring customer sign-off within required timelines.
Report key issues to the Account Director or Assistant Account Director promptly.

Quality Assurance & Compliance

Conduct weekly Quality Assurance inspections of assigned stores based on account size.
Provide inspection reports to subcontractors and clients using Salesforce Field Service.
Monitor IVR reports and address field issues across multiple locations.
Submit daily and weekly reports on visits, inspections, and completed tasks.
Identify service deficiencies, communicate corrective actions, and ensure timely resolution in accordance with company standards.

Team Leadership & Workforce Management

Provide direction to cleaning crews and follow up to ensure tasks are completed effectively.
Monitor crew performance and foster communication with service partners or direct reports during day and overnight shifts.
Develop backup staffing plans for call-offs and collaborate with HR and the Account Director on performance issues.
Step in as a cleaner when operationally necessary.

Safety Duties and Responsibilities

Conduct routine safety observations, workplace inspections, and hazard assessments to identify unsafe conditions and ensure corrective actions are completed in a timely manner.
Document incident, injury, near-miss, and property damage investigations, identifying root causes and implementing corrective measures to prevent recurrence.
Promote a positive safety culture by coaching employees on safe work practices, regulatory compliance, and active participation in safety initiatives.
Ensure all safety observations, inspections, corrective actions, training records, and incident reports are accurately documented in the company Safety Management System.
Partner with Operations and Safety leadership to reduce workplace injuries, improve safety performance, and achieve company safety objectives.
Monitor and support compliance with company safety policies, OSHA requirements, and applicable regulatory standards.

Operations & Equipment Management

Oversee floor care and specialty cleaning projects to ensure work meets company and customer standards.
Coordinate project execution, conduct inspections, and obtain customer sign-off when work is completed.
Perform and document routine preventive maintenance on equipment (battery care, machine cleaning, fluid checks, pads/brushes/squeegees, etc.).
Track equipment/assets, conduct audits, and report missing or damaged items.
Monitor equipment condition and coordinate repairs or replacements as needed.
Ensure consistent execution of standards and provide day-to-day operational support across locations.

Communication & Reporting

Maintain ongoing communication with store managers, service partners, subcontractors, and leadership.
Escalate operational concerns and provide timely updates to management.
Perform additional duties assigned by the Account Director and Tec management.

KEY PERFORMANCE INDICATORS (KPI’S)

Maintain a customer satisfaction level of 8 or higher within the assigned portfolio.
Customer interactions (valid customer signature & satisfaction score on 50% of Quality Assurance Inspections)
Site Visitations/QA Inspections per schedule (account specific)
Timely Project sign-offs/close-out
Safety compliance regarding incident reporting/management, team safety training, and overall endorsement of a “Safety First” culture.

HS diploma or equivalent with 2+ years of supervisory exp
1-3 years of relevant experience, including at least 2 years in floorcare or janitorial management, facility services or commercial cleaning.
Available and willing to work overnight hours with flexible scheduling.
Working knowledge of OSHA regulations, safety practices, incident investigations, and compliance documentation.
Knowledge of chemical safety, SDS, PPE, and general industry safety standards.
A valid driver’s license is required given the amount of driving that is necessary for this role.
Proficient in MS Office (Word, Excel, Outlook, Teams), and mobile applications
Proficiency with mobile applications.
Knowledge of floor and carpet care and related cleaning equipment.
Ability to follow contract guidelines for floor maintenance.
Strong multitasking, independent work, and teamwork skills.
Detail-oriented, organized, and able to work in a fast-paced environment.
Supervisory experience, including auditing subcontractor work and addressing complaints.

PERSONAL ATTRIBUTES

Detail-Oriented: Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.
Strong Communication Skills: Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.
Leadership: Proven ability to lead and motivate cleaning teams to maintain high standards.
Problem-Solving: Quick and effective in addressing issues that arise in the field and resolving them efficiently.
Adaptability: Flexible to changing schedules, demands, and the needs of clients or team members.
Time Management: Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.
Customer-Focused: Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.
Self-Motivated: Works independently, taking initiative without requiring constant supervision.
Dependable: Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.

Benefits Include:

401(k) retirement plan with company matching after 90 days of employment
Paid vacation, sick leave, and personal days
Paid holidays
Medical insurance with employer contribution
Employee-paid dental and vision insurance options
Performance-based bonus incentive program for most full-time salaried positions
Monthly car allowance (for eligible positions)
Employee Assistance Program (EAP)

We reserve the right to modify, interpret, or apply this job descriptions in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee. This job description is not an employment contract, implied or otherwise.

The referenced pay range or salary is based on the company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level with consideration for internal parity.

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Refine Your Search

quality assurance lead jobs in moscow, id

Janitorial Area Manager

Supplier Quality Engineer

Ops Supervisor - Station

Internal Auditor I

PM Production Manager

Manager-Dry End (Lewiston)

Registered Nurse (RN) or LPN | Urology | Full Time

Examiner Trainer Regional Lead

Sr. Project Manager (Mechanical Engineering)

Compounding Pharmacist (Full -Time)Prince Edward Island, Canada

Head of Clinical Operations (Oncology)

Alteryx Workflow Developer

Electrical Project Manager - Heavy Industrial Construction

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