Top 12 Customer service associate i Jobs in Mount Jackson, Va

Customer Service Representative I
Sentara Hospitals —Harrisonburg, VA
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Travel
- 403(b) matching
- Paid parental leave
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Customer Service Associate I
Family Dollar —Mount Jackson, VA
- $12.80 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Woodstock, VA
- $13.00 - $13.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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DOC I
VITALANT —Columbus, OH
Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential. 401K + 5% company match.
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13h
Customer Service Representative I (Call Center)
Impact Community Action —Columbus, OH
Managing large amounts of inbound and outbound calls in a timely manner. High-volume customer service office and/or call center environment serving low-income…
$18 an hour
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Customer Service Representative I

Sentara Hospitals -
Harrisonburg, VA

Quick Apply

Job Details

Full-time

Benefits

403(b) matching
Paid parental leave
Caregiver leave
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
403(b)
Life insurance
Pet insurance

Qualifications

Medical scheduling
High school diploma or GED
Individual consumer customer service
Customer data entry

Full Job Description

City/State

Harrisonburg, VA

Work Shift

First (Days)

Overview:

Sentara Health is currently seeking a full-time remote Customer Service Representative.

Position Status: Full-time, Day Shift

Position Location: This is a remote position; however, candidates must reside in Harrisonburg/Rockingham County, Staunton/Waynesboro/Augusta County or Charlottesville area. You must be able to travel on-site if you have connectivity issues.

Standard Working Hours: Must be able to work between the hours of 8:00AM to 4:30PM

The Customer Service Representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling.

Education

High school diploma or equivalent Required

Experience

Two years of customer service experience required
Previous data entry experience required
Prior scheduling experience required
Familiar with Epic beaker preferred
Experience in a high-volume call center preferred

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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