TITLE
Catering Sales Manager
LOCATION
Salthouse Catering 1740 Signal Point Road, Unit 200, Charleston, SC 29412 and event locations throughout Charleston & surrounding area
DESCRIPTION
Salthouse Catering is seeking an individual that is positive, reliable, efficient, and detail oriented to join our team. Blending our sense of family and genuine passion for food, we continue to set ourselves apart for our guests and from our competitors. We offer a professional, respectful work environment, competitive pay, flexible work hours and the opportunity to learn and grow your career. The person in this position should possess the passion to connect with and satisfy the needs of clients and build a mutually productive and on-going relationship. They are responsible for exemplifying the Salthouse culture, mission, and values. The position requires an understanding of the catering business. The ideal candidate must have exceptional people skills as well as possess the ability to effectively communicate with colleagues and clients. Additionally, this person must exercise considerable initiative, independent judgment, flexibility and discretion in the performance of assigned duties.
The Catering Sales Manager is a highly responsible position involving selling, planning, scheduling, coordinating and execution of events. The employee works under direct supervision of the General Manager. The job requires familiarity with the overall operations of the catering industry.
Specific Duties and Responsibilities include:
Sales:
- Maintain a high level of daily selling activity (personal visits, prospecting calls, lead generation, etc.), ensuring your ability to consistently meet and exceed budgeted sales goals and objectives.
- Responsible for creating and meeting goals of ongoing sales action plan.
- Field all incoming inquiries and qualify for their potential. Provide client with innovative and timely proposals exhibiting thorough knowledge of their needs as pertains to menu selection, beverage preferences and event staffing needs.
- Maintain high level of networking activity by attending monthly meetings for appropriate industry related organizations.
- Establish and maintain relationships with key accounts through networking, contact and entertainment resulting in repeat business.
- Keep current on industry trends. Evaluate competition on an ongoing basis through menu review, pricing, social media, etc.
- Generate and be knowledgeable of budgeting, goals and progress reporting.
- Responsible for securing all deposits, payments and sending timely invoices to clients.
- Full knowledge of food and beverage products.
- Strong communication skills with clear understanding of and ability to express Salthouse’s position to close on sales.
- Responsible for participating in sales activity planning as well as marketing efforts to drive sales.
- Initiate calls and execute sales appointments with new & existing business leads on a regular basis.
Operations:
- Set up and execute event planning appointments and site visits.
- Work with client to secure a floor plan design and timelines of event after menu and beverage package is confirmed
- Complete and/or confirm orders for misc. services (rentals, bar, AV, etc.)
- Gather all event details and communicate to BOH and FOH at weekly BEO review meetings (not limited to site visit details, floor plans, special menu/dietary requests, logistical details, timing notes, directions, etc.
- Receive final guest counts in a timely manner and communicate to BOH and FOH.
- Attend events as appropriate to assist with proper set up and execution.
- Post event follow up with FOH, BOH and client. Written correspondence to client.
- There may be occasions where this position is required to act as a FOH Captain for events.
Knowledge, Skills, and Abilities:
This position requires excellent organizational skills! In addition, the employee must have exceptional people skills and possess the ability to effectively communicate with colleagues and clients. The employee in this position may at times work under pressure and therefore should possess the ability to be flexible, to re-arrange priorities and to use common sense. Stay in control and maintain a cool head when dealing with clients and co-workers. This position also requires a basic understanding with business and sales-oriented numbers. Basic knowledge of event/wedding industry necessary. Passion for food and service knowledge needed.
Experience and Training:
The employee in this position should have a minimum (2) years’ experience in hospitality or related industry. Basic computer skills required. Experience with Caterease software a plus. The employee should also have demonstrated skills and a proven track record in the areas of proposal writing, prospecting, networking, qualifying and closing.
Personal Characteristics:
- Professional Appearance
- Exceptional Communicator
- Superior Listener
- Personable
- Passionate for Hospitality Business
- Hardworking, Dedicated and Trustworthy
- Aggressive and Tenacious
- Desire to Learn
- Self-Starter
- A Winning Spirit and Desire to Succeed
- Sets for Detail as Well As Superior Standards
- Team Player
- Humble Nature
- Timely
- Self-Accountable
- Efficient and Organized
- Creative/Innovative
- Respectful to Others
ABOUT THE ORGANIZATION
Salthouse is a company of motivated individuals who have a passion for food and love creating exceptional experiences. Owner/Operators Todd Mazurek and Tanya Gurrieri started Salthouse in 2013 with the vision of offering innovative restaurant quality food and unparalleled service to the Lowcountry’s catered event scene. We are looking for teammates who will grow with us as we continue to compete as one of Charleston’s premiere caterers. We invite you to be a part of a team where you will serve as our company’s front-line and offer important contributions to the guests’ overall event experience.
Working for us has its benefits. Our benefits include:
· Participation in Salthouse Sponsored + Co-Funded Health Insurance Program. *Eligibility begins at the first of the month after 30 days of service.
· Participation in Salthouse Offered Voluntary Benefits Program (Life, Dental, Vision) *Eligibility begins at the first of the month after 30 days of service.
· Participation in Salthouse Matched 401K Retirement Program *After 1 year of service, 21 years of age, and 1000 hours worked annually. Enrollment available quarterly: January 1, April 1, July 1 and October 1
· Paid Time Off *1 week/5 days paid vacation year one (after 6 months of employment), 2 weeks/10 days paid vacation year two to four, 3 weeks/15 days paid vacation 5 years or more (with supervisor approval, multiple weeks may not be used consecutively during busy season). *tenure based on number of years from salaried position start date
· Sick Pay *4 calendar days per year after 90 days of employment. Covid mandated sick leave to be evaluated on a case-by-case basis.
· Paid Bereavement Leave *2 days per calendar year for immediate family member effective after 90 days of employment.
· Paid Holidays Off to include Thanksgiving Day, Christmas Day, Easter Day and July 4th. *Other holiday paid time off may be granted depending on event schedule and position.
· Performance and goal related bonus and incentive programs
· $150 Annual Uber or Rideshare Reimbursement
· $25 Monthly Cell Phone Expense Reimbursement
· Continuing Education Funding & Opportunities *With advance approval
· Employee Outings
· Employee Referral Programs
· Annual Review & Potential Pay Increase
· Family Meal *offered at the kitchen Tuesday through Thursday and on site when available.
POSITION REQUIREMENTS
- High school diploma or equivalent preferred.
- Experience in catering.
- Experience in serving or banquet service.
- Must be able to maintain a stationary position for long periods of time.
- Ability to move equipment onsite up to 40 pounds.
- Occasionally must work in outdoor weather conditions.
- Reliable source of transportation to event venues throughout the Charleston area.
- Willing to work long hours, weekends, and holidays (when needed).
- Excellent communication, organization, and time management skills
- Mature, professional demeanor and image
- Personable with a positive attitude
- Self-starter that sets and accomplishes goals
- Desire to learn and succeed
- Team oriented, flexible
- Eye for detail and superior standards
- Dedicated and trustworthy
- Efficient, organized, effective
- Creative, innovative, approachable, respectful, open-minded
This is a Full Time Salary (Exempt) Position. We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
