Top 4 Technical support engineer ii hybrid Jobs in Mount Vernon, Wa

Technical Support Engineer II - Hybrid
FusionTek —Bellingham, WA
- $62,400 - $72,800 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
3d
Watershed Planning Engineer II/III
Herrera Environmental Consultants, Inc. —Bellingham, WA
- $84,100 - $113,800 a year
- 8 hour shift
- Hybrid work
- Public speaking
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Fire Sprinkler Technician in Antarctica/NICET II/Contract
Amentum —United States
- $2,679.60 a week
- Full-time
- Background check
- Microsoft Outlook
- Heavy lifting
- Health insurance
- Dental insurance
7d

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Watershed Planning Engineer II/III
Herrera Environmental Consultants, Inc. —Bellingham, WA
Commitment to staying current with technical and regulatory developments in the dynamic field of stormwater management. Paid volunteer time (8 hours annually).
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If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act…
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Technical Support Engineer II - Hybrid

FusionTek -
Bellingham, WA

Quick Apply

Job Details

Full-time
$62,400 - $72,800 a year
3 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Cell phone reimbursement
401(k) 4% Match
Work from home
Vision insurance
401(k) matching

Qualifications

Wireless access points
Windows
Sonicwall
Microsoft Office
SaaS platforms
Networking equipment (troubleshooting support)
SharePoint
macOS
Network security appliance implementation
Windows Server administration
Network infrastructure management
SaaS
Desktop administration
Intune

Full Job Description

If you are looking for a position where you support the same users, the same systems, and the same environment every day, this is not the role for you.

FusionTek is a Managed Service Provider established in 2007, with offices located in the greater Seattle area, Washington, DC, and Tampa, FL. Our innovative team is enthusiastic about IT infrastructure management for small- to mid-sized businesses.

As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values:

Teamwork: We achieve our goals collaboratively.
Growth Mindset: We are focused on continuous improvement for our team members and our clients.
Integrity: We operate with transparency and prioritize the needs of our clients.
Ownership: We take responsibility for our work and ensure commitments are fulfilled

Why MSP Experience Matters

MSP experience is strongly preferred. Unlike internal IT roles that support a single organization with one technology stack and familiar users, MSP technicians manage multiple client environments with varying technology stacks, priorities, and service expectations all in a single day. Success in this role requires the ability to pivot and adapt to different client environments quickly, requires strong troubleshooting, communication, documentation, and accountability. If you have prior MSP experience and enjoy a challenging environment, continuous learning, and solving diverse technical challenges, we'd love to hear from you.

This position is listed as “Hybrid” and requires flexibility to work from home, in the Bellingham office, and at client sites as needed. You should be comfortable shifting between locations throughout the week based on business needs.

What You Will Do

Client Support & Troubleshooting

Resolve escalated support requests and complex technical issues.
Handle break/fix issues, application installations, and user-level configuration changes.
Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
Provide remote and onsite support for client environments.

Infrastructure & Systems Administration

Configure and support Windows Server 2016, 2019, and 2022 environments.
Assist with Hyper-V host setup, server administration, networking, and security tasks.
Troubleshoot and deploy SonicWall firewalls.
Manage networking switches and access points. (Datto Experience PLUS!)
Support Microsoft 365, Intune, Azure, Datto BCDR, SaaS Backup, and other modern technologies implemented across client environments.

Team Collaboration & Mentorship

Provide guidance and mentorship to Level I technicians.
Collaborate with the technical team to deliver exceptional service to clients.
Escalate tickets appropriately and contribute to shared technical knowledge.

Documentation & Process

Use Autotask ticketing system to document, monitor, update, and escalate tickets accurately and on time.
Maintain and update the documentation platform so procedures, configurations, and client details remain current.
Ensure clients receive clear, professional communication throughout the support process.

Requirements

Experience & Qualifications

CompTIA A+ and/or Network+ required. If not currently held, it must be obtained within 6 months of employment.
MD‑102 preferred

️ Technical Skills

Strong knowledge of Windows 10/11 and macOS
Strong knowledge of Windows Server 2016, 2019, and 2022
Working knowledge of SonicWall firewalls, Datto Networking, and core networking concepts
Working knowledge of on-premise SharePoint administration
Working knowledge Microsoft 365 Office Suite and cloud services including Intune
Experience with Azure and/or AWS is a plus
Experience with Datto BCDR and/or SaaS Backup is a plus
Experience with VOIP telephony including Microsoft Teams is a plus

Professional & Soft Skills

Exceptional written and verbal communication
Ability to work independently and collaboratively
Strong time‑management and organizational skills
Ability to lift and transport equipment

Benefits

At FusionTek, we truly believe our people are our most valuable asset. That’s why we’re proud to offer:

Competitive salary: $30 - $35/hour
Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
Must reside in greater Seattle area
Comprehensive coverage: Medical, Dental, and Vision coverage
401(k) plan with 4% company matching and immediate vesting
Time Off That Actually Lets You Recharge: Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
Educational reimbursement for certification tests and access to company-supplied training resources. Receive a salary increase after successfully completing approved certifications
Monthly cell phone stipend to support your connectivity needs
Team culture: Fun events and opportunities to connect with colleagues

Quick Apply

Refine Your Search

technical support engineer ii hybrid jobs in mount vernon, wa

Technical Support Engineer II - Hybrid

Watershed Planning Engineer II/III

Fire Sprinkler Technician in Antarctica/NICET II/Contract

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