Top 3 Service advisor Jobs in Mountain Home, Id

Automotive Service Advisor
Mountain Home Auto Ranch —Mountain Home, ID
- $4,000 - $10,000 a month
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Paid training
- Paid holidays
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Customer Service Advisor
IWS Sales —Mountain Home, ID
- $23 - $25 an hour
- Full-time
- Background check
- Sales
- Dealership
- Paid holidays
- Relocation assistance
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10d

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Automotive Service Advisor
Mountain Home Auto Ranch —Mountain Home, ID
Valid state-issued driver’s license. Expert Communication Skills: Build rapport with customers while clearly explaining technical issues and solutions.
$4,000 - $10,000 a month
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FarWest Landscape & Garden Center —Boise, ID
Valid driver's license with a clean driving record. Successful Landscape Designers are trusted advisors who combine consultative sales, creative design,…
$50,000 - $100,000 a year
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Experienced Service Advisor
Germain Honda of Dublin —Dublin, OH
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one…
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Automotive Service Advisor
Germain Toyota of Columbus —Columbus, OH
Answer service calls, set and confirm appointments. As a Service Advisor, you will own the customer experience in the service lane and are the first point of…
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Automotive Service Advisor

Mountain Home Auto Ranch -
Mountain Home, ID

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Job Details

Full-time
$4,000 - $10,000 a month

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Experience working in the automotive repair industry

Full Job Description

Are you an experienced automotive professional who thrives on delivering exceptional customer service? Do you excel at determining customer needs and managing service processes? We are seeking Experienced Automotive Service Advisors to join our fast-paced team and grow with our company.

Key Responsibilities

Customer Interaction:

Provide a warm, professional, and welcoming atmosphere for every customer.
Listen attentively to customer concerns and questions, offering expert advice on vehicle maintenance and repair needs.
Ensure a seamless and positive customer experience by addressing inquiries, resolving complaints, and maintaining professional communication throughout the service process.

Service Recommendations:

Conduct thorough evaluations of customer concerns and vehicle conditions.
Provide clear, accurate, and detailed explanations of required services, costs, and timelines to customers.

Service Scheduling:

Coordinate and prioritize service appointments to maximize efficiency and customer satisfaction.
Maintain consistent communication with customers regarding vehicle status and service progress.

Upselling and Cross-Selling:

Leverage your expertise to identify and recommend additional services or products that enhance vehicle performance, safety, and reliability.

Team Collaboration:

Partner with technicians, service managers, and other advisors to ensure smooth workflow and exceptional service delivery.
Provide detailed work orders and descriptions to support technician accuracy and efficiency.

Operational Support:

Accurately record customer details, vehicle service needs, and repair descriptions in shop management systems.
Collaborate with parts suppliers and technicians to ensure timely repairs and availability of necessary components.
Assist customers with invoice reviews and payment processing.

Skills and Abilities

Expert Communication Skills: Build rapport with customers while clearly explaining technical issues and solutions.
Technical Proficiency: Confident in using Point of Sale systems, Excel, Google Docs, and shop management tools like TekMetric and AutoFlow.
Organization and Efficiency: Handle multiple tasks while adhering to processes and maintaining attention to detail.
Sales Acumen: Leverage your industry knowledge to recommend relevant services and increase revenue opportunities.
Team-Oriented Mindset: Work collaboratively with all departments to achieve shared goals and exceptional outcomes.
Clean Work Practices: Maintain a clean and professional workspace, reflecting our high standards.

Qualifications

High school diploma, GED, or equivalent.
Minimum of 2 years of experience as an Automotive Service Advisor or Service Writer required, and Ford/Dodge experience a major plus!
Valid state-issued driver’s license.
Proven ability to deliver excellent customer service in a fast-paced, dynamic environment.
Strong comfort level with computer systems and phone-based customer interactions.

Core Values

Demonstrate equity, empowerment, quality, and integrity in all customer and team interactions.

Benefits

401(k) with company match
Excellent benefits package including medical, dental and vision insurance
Employee discounts
Spiff programs
Paid training programs
Paid time off
Paid holidays

Join a team that values your experience, expertise, and commitment to excellence. Take your career to the next level by applying today! We look forward to having you on board.

We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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