Top 114 Customer service representative Jobs in Muncie, In

CSR/Shipping Clerk
Southshore Enterprises, Inc. —Anderson, IN
- From $19 an hour
- 8 hour shift
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative and Job Dispatcher
RooterMan of Muncie —Muncie, IN
- $17 - $24 an hour
- Full-time
- Residential
- Data entry
- Entry level
- Paid training
- Paid holidays
Quick Apply
BDC - Customer Care Associate
All American Chevrolet Cadillac —Muncie, IN
- Dealership
- Communication skills
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Representative
Muncie Power Products, Inc. —Muncie, IN
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
13d
Customer Service Associate
Wawa, Inc. —Muncie, IN
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Pharmacy Customer Service Associate
Walgreens —Muncie, IN
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
U-Haul —Muncie, IN
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
11d
Customer Service Representative
RC Enterprises —Elwood, IN
- $3,000 - $4,000 a month
- Full-time
- 18 years or older
- Driver's License
- Restaurant experience
Quick Apply
Senior Patient Call Representative, Anderson, IN
SCA Health —Anderson, IN
- $16 - $18 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Senior level
- Disability insurance
- Health insurance
12d
Customer Service Associate
Dollar Tree —Muncie, IN
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Cashier/Customer Service Representative
AZ Smoke & Vape Inc —Muncie, IN
- $10.50 - $11.00 an hour
- Part-time
- Bilingual
- Supervising experience
- Grocery store experience
Quick Apply
10d
Patient Customer Service Representative
R1 RCM, Inc. —Anderson, IN
- $14.50 - $18.99 an hour
- Part-time
- No experience needed
- Office
- High school diploma or GED
4d
Customer Service Manager
Muncie Power Products, Inc. —Muncie, IN
- Full-time
- Schematics
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Muncie, IN
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
MoveMore Service Customer Care Representative
Crown Equipment Corporation —New Castle, IN
- Ability to walk for extended periods
- Computer literacy
- Ability to climb stairs
- Paid parental leave
- Paid holidays
Customer Service Advisor
Valvoline Instant Oil Change —Muncie, IN
- $17.50 an hour
- English
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid training
- Health savings account
Quick Apply
Customer Service Representative - Patient Representative
R1 RCM, Inc. —Anderson, IN
- $14.50 - $18.99 an hour
- Part-time
- No experience needed
- Office
- High school diploma or GED
4d
Patient Registration Customer Service Representative
R1 RCM, Inc. —Anderson, IN
- $16.50 - $20.66 an hour
- Full-time
- Background check
- Hospital
- Urgent Care
Customer Service Technician
Ingersoll Rand —New Castle, IN
- Microsoft Excel
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Anderson, IN
- $14.50 - $18.99 an hour
- Full-time
- Hospital
- Urgent Care
- High school diploma or GED

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CSR/Shipping Clerk

Southshore Enterprises, Inc. -
Anderson, IN

Quick Apply

Job Details

Full-time
From $19 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Clerical experience
Quality data entry

Full Job Description

Southshore is an ISO 9001:2015 certified third-party logistics provider delivering cost effective integrated logistics and outsourcing supply chain solutions to businesses in Michigan, Indiana, Illinois, Nebraska and Iowa.

The Customer Service Representative (CSR / Clerk) plays a critical role in handling paperwork flow, completing data entry, and in providing excellent customer service within the RDC (regional distribution center). The CSR follows and adheres to the Southshore Companies standard operating procedures to deliver best-in-class customer service while maintaining a high standard of operational excellence. The CSR is an empowered team member responsible for upholding the culture and values of the company.

Responsibilities

Manage the inbound and outbound shipments and receipt of all products, materials and supplies. This includes but is not limited to, auditing outbound shipments, verifying inventory counts, checking and entering data and updating and maintaining databases.
Compiles, sorts, and verifies accuracy of data to be entered.
Tracks, traces and updates the status of incoming and outgoing shipments.
Engages with customers, vendors, drivers, and co-workers with positive professional and respectful communication.
Answer phones and respond to customer requests in a positive, professional and respectful manner.
Assign inbound trucks to designated dock doors.
Setup, control, and maintain all related files for customer stored materials.
Verify all received documents once materials have been received into all computer systems.
Manage the shipment and receipt of all products, materials, and supplies.
Identity, research, and resolve customer issues using the proper computer operating systems.
Follow up customer inquires not immediately resolved.
Complete logs and reports.
Collaborates and communicates with logistics technicians / dispatchers, and others involved in the shipment and receipt of products.
Provides on-the-job training for new employees as required.
Recommends process improvements for growth of the company.
Provides additional backup support for shipping and receiving departments.
Performs cleanup of the office area at the end of the shift or as required.
Performs all duties in accordance with Southshore Companies safety manual.
Regular (punctual and dependable) attendance is an essential function of this job.
Other duties as assigned.

Education & Experience:

High School Diploma or GED preferred, or an equivalent combination of education and experience.
2 plus years of clerical office / customer service experience required; additional education may be substituted for years of work experience.
Prior SAP experience is a plus.
Inventory control experience preferred.

Knowledge, Skills and/or Abilities:

Ability to read, write, count and perform basic math skills of addition, subtraction, multiplication and division.
Required initiative and ability to work independently and in a team setting.
Ability to talk, listen, understand and follow directions.
Good written and verbal communication skills.
Bilingual is a highly preferred skill for this position.
Proficient with Microsoft Office (Work, Outlook, Excel, PowerPoint) products.
Computer skills are preferred including use of email and internet.
Proficient data entry skills are required.
Ability to set priorities and flexibly to reset priorities in a changing environment.
Ability to work in a fast-paced environment and meet productivity targets.
Ability to pay attention to details and accuracy in inventory control.
Good organization skills.
Ability to meet deadlines.
Strong sense of time management.
Strong customer service skills.
Ability to work Monday - Friday plus overtime including some Saturdays as needed by the business (especially during peak season - January through April).

Work Environment & Physical Demands:

Occasionally required to lift and/or move up to 10 lbs.
Regularly required to talk and/or hear to communicate with management, supervisors, employees, customers, and/or truck drivers.
Occasionally required to bend, twist, turn, kneel, and/or squat.
Occasionally required to stand, and/or walk on the concrete warehouse floor.
Occasionally required to use hands and fingers to handle objects, tools, or controls.
Frequently / Regularly required to sit at a desk and work on a computer.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Safety equipment while on the warehouse floor include but not limited to, hi-vi safety glasses, gloves, closed toe shoes, long sleeves, long pants, above ankle socks, and masks (as needed).

Pay & Shift:

7AM-3:30PM
$19.00+

Southshore Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#INDWH

Expected hours: No less than 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Quick Apply

Refine Your Search

customer service representative jobs in muncie, in

CSR/Shipping Clerk

Customer Service Representative and Job Dispatcher

BDC - Customer Care Associate

Customer Service Representative

Customer Service Associate

Pharmacy Customer Service Associate

Customer Service Representative

Customer Service Representative

Senior Patient Call Representative, Anderson, IN

Customer Service Associate

Cashier/Customer Service Representative

Patient Customer Service Representative

Customer Service Manager

Customer Service Associate I

MoveMore Service Customer Care Representative

Customer Service Advisor

Customer Service Representative - Patient Representative

Patient Registration Customer Service Representative

Customer Service Technician

Customer Service Representative - Patient Registration

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