To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Jobworks, Inc. provides reasonable accommodation to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job, unless the accommodation would cause an undue hardship.
Incumbent serves as a Career Advisor (Adult & DW) responsible for ensuring individual development, self-sufficiency, and competitiveness in the labor force.
DUTIES:
Provides a variety of services for clientele regarding education, employment, and life-support, including referrals, counseling sessions, and follow-up sessions. Ensures compliance with federal, state, Workforce Innovation & Opportunity Act (WIOA), and agency rules and regulations. Ensures agency and individual performance standards are met and/or exceeded.
Conducts initial needs assessment with clients to identify skills, aptitude, interests, and supportive service needs. Prepares various forms of testing/assessment for clients, including selecting appropriate testing/assessment tools, proctoring tests, and interpreting results for each client. Develops Individual Employment Plan for each client, establishing client’s career goals, program services, training, and activities. Makes modifications as needed.
Collects, organizes, and analyzes information obtained through records, tests, interviews, and professional sources. Maintains proper documentation of clients’ information, activities, and case notes entered into data information system, ensuring compliance and performance. Provides follow-up services to evaluate client’s progress and program effectiveness, and inquires about clients’ employment longevity after placement in a position.
Develops and facilitates regular job search workshops for clients, including providing information on resumes, job search, interviewing, and networking.
Assists clients with writing and revision of job search paperwork, including employment applications, cover letters, resumes, reference letters, thank you letters. Provides practice interviews and networking tips. Assists clients in locating positions of employment in community, including obtaining job listings and employment ads and notifying clients.
Assists co-workers in choosing appropriate enrollments, plans, and referrals for clients. Maintains communication with and refers individuals to other social service agencies.
Maintains strong and positive presence in community in order to promote recruitment and employment of clients. Develops and presents current job search information to instructors of group and individual sessions. Prepares formal presentations on JobWorks, Inc. services and presents information to customers, prospective employers, educational institutions, and other community organizations.
Oversees and maintains files and computer databases ensuring proper documentation are available to support program eligibility, gateway activities, and services received. Assists clients in utilizing computers, including Internet, career software programs, and printer.
Maintains current on occupational, educational, and economic information to assist individuals in deriving vocational and educational objectives. Maintains knowledge of other community agencies and programs and training offered.
Assists in development, implementation, evaluation, and revisions of Dislocated Worker program to meet clientele needs
May occasionally assist with special projects, including, but not limited to, outreach programs, youth internships, and corrections project. May occasionally assist with arranging classroom furniture, office equipment, and heavy objects.
Prepares monthly report, documenting accomplishments.
Attends Operations staff meetings, submits required reports, interprets program information, and makes policy and procedural recommendations.
Serves on Rapid Response Team and attends meetings, providing services to companies which are eliminating workforce.
Maintains an adequate caseload determined by standards set by the Service Provider management.
Performs related duties as assigned.
I. JOB REQUIREMENTS:
Bachelor’s degree in social service, counseling, business, education, or a related discipline is preferred. Equivalent combination of training, education and experience may be considered.
Ability to meet all hiring requirements, including passage of a drug test.
Working knowledge of standard office procedures, and ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.
Working knowledge of standard English grammar, spelling, and punctuation, and ability to conduct public presentations and prepare detailed written reports as required.
Ability to properly operate standard office equipment, including computer, printer, calculator, fax machine, copy machine, postage machine, and telephone.
Ability to effectively communicate orally and in writing with co-workers, other County departments, other community organizations, social service agencies, educational institutions, various employers, training providers, clients, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities.
Ability to provide public access to or maintain confidentiality of department information and records according to state requirements.
Ability to comply with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.
Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/hostile persons.
Ability to provide a variety of services for clientele regarding education, employment, and life-support, including referrals, counseling sessions, and follow-up sessions.
Ability to work alone with minimum supervision and work with others in a team environment.
Ability to work rapidly for long periods and work on several tasks at the same time, often under time pressure.
Ability to understand, memorize, retain, and carry out oral and written instructions.
Ability to plan and present public speaking presentations regarding JobWorks, Inc.
Ability to compare or observe similarities and differences between data, people, or things.
Ability to compile, analyze and evaluate data, make determinations, and present findings in oral or written form.
Ability to apply knowledge of people/locations and read/interpret maps.
Ability to file, post, mail materials, and maintain accurate and organized records.
Ability to occasionally work extended hours, evenings, and travel out of town for meetings and training seminars, sometimes overnight.
Possession of and maintaining a valid driver’s license and demonstrated safe driving record.
II. DIFFICULTY OF WORK:
Incumbent operates within general instructions, guidelines, and rules, exercising discretion in selecting the appropriate ones to ensure successful completion of assigned tasks. Incumbent performs a broad range of regular duties which involve consideration of several variables.
III. RESPONSIBILITY:
Incumbent is responsible for proper completion of assigned tasks, with desired results clearly specified. Incumbent exercises independent judgment in a variety of situations and circumstances, using departmental policies for guidance. Unusual situations or problems with irate clients are discussed with the supervisor. Frequently, decisions are made which are restricted only by organization-wide policies. Work is reviewed primarily for attainment of objectives, adherence to instructions/guidelines, and technical accuracy.
IV. PERSONAL WORK RELATIONSHIPS:
Incumbent maintains frequent contact with co-workers, other County departments, other community organizations, social service agencies, educational institutions, various employers, training providers, clients, and the public, for purposes of exchanging/information and rendering service and instruction.
Incumbent reports directly to the Regional Program Manager.
V. PHYSICAL EFFORT AND WORK ENVIRONMENT:
Incumbent performs duties in a standard office environment, involving sitting and walking at will, sitting for long periods, keyboarding, close and far vision, hearing sounds/communication, and speaking clearly. Incumbent occasionally works extended hours and travels out of town for training, sometimes overnight.
Pay: $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
