Top 4 Level 1 it support Jobs in Muncie In

Level 1 IT Support Specialist
Dynagrid —Winchester, IN
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
2nd Shift BTS (IT) Specialist I
Boar's Head —New Castle, IN
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED

Discover related jobs

Based on your search for level 1 it support jobs.

IT Analyst I - Infrastructure
Neovia —Indianapolis, IN
The position will work with user endpoints, virtual machines, NAS and cloud-based storage, cloud platforms, identity and directory services, backup and recovery…
$61,680 - $92,520 a year
Quick Apply
2d
Technology Support Engineer
Sallie Mae —Indianapolis, IN
1-2 years of experience in technology operations, technical support, or a related field. Assist in the management of technology inventory, including procurement…
5h

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Engineer I
M/I Homes —Columbus, OH
Bachelor’s Degree in Computer Science or other related field and 1-3 years of experience in a help desk environment.
Quick Apply
Information Technology Specialist I
Root Insurance Company —Columbus, OH
We believe that investing in world-class technology will facilitate a new class of insurance products, driving a massive positive impact on the hundreds of…
$61,800 - $70,000 a year
4d

Show more jobs in cities nearby

I want to receive the latest job alert for level 1 it support in muncie in

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

level 1 it support jobs near muncie in

It Technician jobs in Tallahassee, FL

It Technician jobs in Euless, TX

Behavior Technician jobs in Bridgeport, CT

Veterinary Technician jobs in Richmond, VA

It Technician jobs in Santa Clara, CA

Part Time It jobs in Seattle, WA

It Technician jobs in Georgia

Data Center Technician jobs in New Orleans, LA

It Support Specialist jobs in Algonquin, IL

It Help Desk jobs in Baltimore, MD

It Field Support Technician jobs in Chicago, IL

It Support Specialist jobs in Mercer County, NJ

Document Specialist jobs in Cleveland, OH

It Support Specialist jobs in Johnstown, PA

It Support Specialist jobs in Charlton, MA

Level 1 IT Support Specialist

Dynagrid -
Winchester, IN

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Qualifications

Asset management
Endpoint Security
Cloud identity and access management (IAM)
Knowledge management
Mobile device support
Microsoft Outlook
IT user and group management
Procedural guides
IT asset management
Software deployment
Laptop (troubleshooting support)
iOS
Operating system updates
Mid-level
Incident Escalation
Printer (troubleshooting support)
Android
Patch management
Email configuration (technical support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
CompTIA Network+
Remote access software
Azure AD
Customer support ticket management
Networking equipment (troubleshooting support)
Mobile device management
Microsoft Teams

Full Job Description

We are looking for ... Level 1 IT Support Specialist

[Job Details]
DynaGrid is hiring a full-time Level 1 IT Support Specialist to provide frontline technical support onsite at Cobalt Civil in Winchester, IN, with remote support for the broader DynaGrid organization. This is a hands-on, execution-focused role for someone who enjoys solving day-to-day technical problems, keeping users productive, and maintaining clean documentation. The position does not include infrastructure design or advanced systems administration — those responsibilities sit with the IT leadership team
Responsibilities

Core Responsibilities
Provide Tier 1 helpdesk support via phone, email, and ticketing system — password resets, MFA, account unlocks, printer issues, and basic connectivity troubleshooting.
Deliver onsite technology support at the Cobalt Civil office in Winchester, IN, including hardware, peripherals, printers, and conference room AV.
Image, deploy, and configure Windows 11 laptops and desktops per documented build procedures (BitLocker, PDQ, baseline applications).
Handle user account lifecycle tasks in Entra ID and Active Directory: new hire setup, terminations, password resets, MFA, group membership, and shared mailboxes.
Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive.
Enroll and manage mobile devices in MDM/EMM (iOS and Android) and assist with company phone provisioning.
Perform basic network troubleshooting (Wi-Fi, VPN, connectivity, ISP coordination) and escalate persistent issues.
Maintain accurate asset inventory: peripherals, licenses, spare equipment; flag low stock and end-of-life hardware.
Assist with patching, Windows updates, and PDQ deployments to verify endpoint compliance.
Log and document 100% of tickets; escalate appropriately with detailed troubleshooting notes and reproduction steps.
Document procedures, fixes, and office-specific runbooks in SharePoint to grow a self-service knowledge base.
Assist with IT inventory audits, equipment returns, and onsite vendor escort as needed.

Qualifications

Familiarity with Entra ID / Active Directory user administration.
Experience with PDQ Deploy or similar patch management tools.
Experience with MDM/EMM platforms for iOS and Android.
Exposure to BitLocker, SharePoint, and OneDrive administration.
CompTIA A+, Network+, or Microsoft 365 certifications.

About DynaGrid

DynaGrid Construction Group is a growing organization with multiple operating subsidiaries, including Cobalt Civil in Winchester, IN. Our IT team supports DynaGrid and its affiliated companies with a modern Microsoft-centered stack (Windows 11, Microsoft 365, Entra ID, Active Directory, PDQ, SharePoint). This role is an opportunity to join a lean, capable IT team where good work is visible and good documentation is valued.

Quick Apply

Refine Your Search

level 1 it support jobs in muncie in

Level 1 IT Support Specialist

2nd Shift BTS (IT) Specialist I

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for level 1 it support in muncie in

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected