Top 42 Training & quality consultant ii Jobs in Munster, In

Training & Quality Consultant II
Hospital: Rush University Medical Center —Chicago, IL
- $34.89 - $56.78 an hour
- 8 hour shift
- Hospital
- HIPAA
- Research
Workday Time Tracking and Absence Post Production Consultant
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Workday HCM Consultant
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TopBloc —Chicago, IL
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Workday Recruiting Post Production Consultant
TopBloc —Chicago, IL
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Workday HCM Post Production Consultant
TopBloc —Chicago, IL
- $75,000 - $175,000 a year
- Full-time
- Remote
- Mid-level
- Team management
- Organizational skills
- Paid parental leave
- Disability insurance
Workday Benefits Post Production Consultant
TopBloc —Chicago, IL
- $75,000 - $175,000 a year
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- Mid-level
- Team management
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- Paid parental leave
- Disability insurance
Workday Integrations Post Production Consultant
TopBloc —Chicago, IL
- $75,000 - $175,000 a year
- Full-time
- Remote
- Mid-level
- Team management
- Organizational skills
- Paid parental leave
- Disability insurance
Workday Financials Post Production Consultant
TopBloc —Chicago, IL
- $75,000 - $175,000 a year
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Workday Extend Consultant
TopBloc —Chicago, IL
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Workday Benefits Consultant
TopBloc —Chicago, IL
- $130,000 - $175,000 a year
- Full-time
- Remote
- Mid-level
- Team management
- Travel
- Paid parental leave
- Disability insurance
Workday Financials Consultant
TopBloc —Chicago, IL
- $130,000 - $175,000 a year
- Full-time
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- CPA
- Mid-level
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- Paid parental leave
- Disability insurance
Workday Payroll Consultant
TopBloc —Chicago, IL
- $75,000 - $175,000 a year
- Full-time
- Remote
- Mid-level
- Team management
- Travel
- Paid parental leave
- Disability insurance
Workday Time Tracking and Absence Consultant
TopBloc —Chicago, IL
- $130,000 - $175,000 a year
- Full-time
- Remote
- Mid-level
- Team management
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AI Design Facilitator and Forward-Deployed Engineer II
Deloitte —Chicago, IL
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- Bachelor's degree
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HS-EHS Teacher - Float - $3,000 Sign On Bonus
Easterseals Serving Chicagoland and Greater Rockford —Chicago, IL
- $42,557 - $69,514 a year
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- Paid time off
Quick Apply
Tree Inventory Inspector / Arborist
ArborPro —Chicago, IL
- $21 - $40 an hour
- 8 hour shift
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Workday Compensation Post Production Consultant
TopBloc —Chicago, IL
- $75,000 - $175,000 a year
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- Mid-level
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Workday Payroll Post Production Consultant
TopBloc —Chicago, IL
- $75,000 - $175,000 a year
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training & quality consultant ii jobs near munster, in

Training & Quality Consultant II

Hospital: Rush University Medical Center -
Chicago, IL

Apply Now

Job Details

Full-time
$34.89 - $56.78 an hour

Qualifications

Optimizing workflow processes
Project development phase management
Content creation for technical audiences
Presentation software
Coaching
HIPAA
IT experience within healthcare
Project management experience in healthcare
Leading team collaboration initiatives
Managing projects
Process improvement planning
Business coaching
Customer information system software
Cross-functional team management
Medical terminology
Healthcare software applications
Teaching
Hospital experience
Cross-functional communication

Full Job Description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Qual & Training

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:

Bachelor’s Degree or 5+ years of related experience in progressive roles.
Three (3) years’ training or teaching, or business coaching experience.
Three (3) years’ experience working with EPIC or other Electronic Medical Record System in practice or Access Center environment.
Experience in Sales Force or other Customer Relationship Management Software
Experience in creating training manuals or knowledge articles
Experience in Service Now or similar digital platforms used for managing workflows, requests, and services across an organization
Experience leading cross-functional projects with defined scope and timelines.
Experience within a large hospital or integrated healthcare delivery system
Unique combinations of both hard and soft skills to prepare, analyze, and present data to various audiences.
Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
Strong attention to detail and an aptitude for organizing information logically.
Strong organizational skills & ability to multitask and prioritize
Proficient in Medical Terminology and HIPAA
Excellent MS Office skills
Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
Demonstrated ability to learn quickly and follow through.
Strong interpersonal skills with the ability to motivate and build relationships.
Able to travel to multiple hospital sites, corporate settings, and seminar locations.
Able to work under stressful conditions while maintaining professionalism.
Work will often require flexibility and meeting tight deadlines.
Able to communicate with many different customers and seek solutions to move the organization forward.
Ability to make independent decisions in problem solving.
Ability to prioritize own work.
Ability to work well with individual associates.
Able to work well in a team.
Ability to work varied hours in a 24-hour day.
Able to participate in process improvement initiatives.

Preferred Job Qualifications:

Two (2) years’ revenue cycle experience.
EPIC certification or EPIC credentialed trainer.
Experience with Automated Call Distribution systems (Cisco preferred)

Physical Demands:

Able to do light lifting.

Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1. Possesses a broad spectrum of knowledge encompassing multiple workflows and procedures across various specialties and departments.
2. Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat, and other applications.
3. Designs and maintains training materials, including knowledge articles, guides, presentations, and exercises.
4. Develop tutorials that guide end-users through the usage of diverse applications, simplifying complex tasks. Generate high-quality documentation tailored to different user groups, ensuring information is clear and effective.
5. Act as a point of contact for knowledge-related inquiries and provide guidance to employees seeking information or resources.
6. Analyze existing source content and transform it into well-structured step-by-step instructions and user-friendly documentation.
7. Conduct reviews and updates of existing documentation to ensure accuracy and consistency, and make revisions as needed. Continually enhancing training materials, methodologies, and content, keeping them aligned with evolving industry standards and technological advancements.
8. Collaborates with management teams to identify associate training needs and incorporate them into one-time or ongoing training programs.
9. Acts as a coach and mentor, providing guidance and support to team members, while actively participating in the training of Level 1 personnel to enhance their skills and capabilities.
10. Develops and refines departmental quality monitoring standards and guidelines, ensuring continuous improvement and alignment with industry best practices.
11. Conducts audits and identifies themes and trends in the root cause of errors to facilitate proactive problem-solving and process improvement efforts.
12. Document operational improvement opportunities and learner questions during training. Follow up with leaders to summarize training content and skill levels demonstrated.
13. Assists in project leadership, contributing to scoping, planning, execution, and closure phases, ensuring adherence to project timelines and deliverables.
14. Other similar and/or related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply Now

Refine Your Search

training & quality consultant ii jobs in munster, in

Training & Quality Consultant II

Workday Time Tracking and Absence Post Production Consultant

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Workday Recruiting Consultant

Workday Integrations Consultant

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Tree Inventory Inspector / Arborist

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