POSITION SUMMARY
To support the area secretary in coordination of administrative and office operations of Rehabilitation Services as well as to support Rehabilitation Therapists in delivery of direct patient care.
POSITION REQUIREMENTS
Formal Education / Training:
High school diploma or equivalent.
Demonstrated accuracy in written and oral communication in English.
BLS is required within 90 days of hire.
Workplace Experience:
Patient Care Delivery.
Secretarial/clerical healthcare experience.
Equipment and Skills Training:
Strong, positive interpersonal skills. Network computer system; fax; copy machine; telephone system, and printer. Able to follow written and verbal direction accurately. Ability to balance competing demands.
Physical Environment:
Rehabilitation Services Department; patient care floors.
Physical Effort:
Prolonged sitting, standing, bending, walking.
Occasionally lifts supplies and equipment from locations above shoulder level and/or below knee level.
Periodically provides assistance lifting patients.
PERFORMANCE STANDARDS
- Provides positive and professional interactions with patients, visitors, and callers. Provides friendly, accurate directions; takes accurate and timely telephone messages.
- Provides clerical support to Rehabilitation Services as directed. Supports Secretary in fulfillment of his/her duties. Assumes secretarial role in absence of Secretary or as directed.
- Orders supplies and equipment as directed. Enters maintenance requests as needed and/or as requested.
- Participates in maintenance and upkeep of departmental cleaning logs, safety inspections, the WMC safety manual, Materials Management order records, and maintenance order records.
- Cleans, organizes, and maintains departmental equipment, supplies, treatment areas, and storage areas. Maintains department's linen supplies.
- Maintains work areas and personal appearance in a way that reflects professionalism, orderliness, cleanliness, and safety.
- Participates in the orientation and skill development of new team members.
- Supports Rehabilitation Therapists in providing safe and effective patient care in delivery of therapeutic interventions.
- Participates in activities that improve department effectiveness, processes, communication, and/or image in the organization.
- Demonstrates responsibility for assigned communications.
- Maintains position specific qualifications.
- Manages time effectively.
Additional Details :
Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,500 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, a 337-bed facility which recently opened its new Boyer-Bryan West Tower, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org.
Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.
Company Culture:
We are passionate about the care we offer and also our standards of performance which include compassion, respect, accountability and safety - toward our patients and also toward our colleagues. We're looking for talented, caring, and mission-minded professionals who view their career in healthcare as more than just a paycheck, but as a true calling. We are proud of our unique culture that balances doing what we love, working alongside a supportive team, and maintaining a good quality of life - all while making a difference no matter your department or position.
Community Overview:
Franklin sits in the heart of Williamson County, which has the top-rated school system in the state, a plethora of parks and green spaces, fabulous restaurants, a rich traditional of hospitality, and of course, world-class healthcare. Various publications have showered Franklin with such accolades as one of the "Best Southern Towns," "Best Place to Live," "Top 10 Community for Job Growth," and "Top 50 Cities to Start a Small Business."
