OVERVIEW:
The Certified Surgical Assistant, under the general supervision of a Registered nurse, performs a variety of routine direct and indirect patient care activities within the established department policies and procedures in the perioperative areas. In addition, the Surgical Assistant is responsible for providing patient care equipment and sterile re-processed goods to internal customers. This person will support operating room staff with trouble shooting equipment in partnership with Clinical Engineering and equipment vendors to assist department operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Supports the philosophy, goals, and objectives of Center.
o Supports, and performs according to, approved policies and procedures.
o participate as a team member in support of the total perioperative process.
o Considers patient rights in performance of job duties and responsibilities.
· Contributes to the progress and development of the approved QAPI Program.
o Supports risk management and participates in programs directed to patient and staff safety.
o Contributes to the quality management process; identifies role and contributions upon request.
o Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.
· Communicate effectively with patients, visitors, physicians, and co-workers.
o Interactions are respectful and courteous.
o Communicate effectively and professionally using a translator when necessary.
o Documents that information received from the patient are disseminated to the appropriate people or departments.
· Maintains and promotes professional competence through continuing education and other learning experiences.
o Participates in committees, conferences, and quality management activities.
o Seek new learning experiences by accepting challenging opportunities and responsibilities.
o Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed.
o Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and Center requirements.
· Adheres to safety policies and procedures in performing job duties and responsibilities.
o Reports observed or suspected violations, hazards, and noncompliance according to CENTER policy.
o Observes safety measures in performance of job duties and responsibilities.
o Responds to emergency situations with competence and composure.
· Interacts appropriately with various age groups.
o Accurately assesses and interprets age-specific patient data.
o Accurately interprets age-specific patient responses to questions and instructions.
o Provides care appropriate to the patient's age group.
o Considers age-specific patient requirements when responding to emergency situations.
· Performs patient transport according to established policies and procedures.
o Use correct body mechanics in moving patients.
o Use equipment according to manufacturer's specifications and Center policy.
· Maintains the environment according to housekeeping and infection control policies and procedures.
o Follows housekeeping guidelines for cleaning responsibilities.
o Monitors contracted housekeeping activities for correct cleaning methods.
o Reports on any damaged equipment discovered during routine cleaning.
o Handles hazardous waste according to Center policy.
o Uses cleaning agents and equipment according to safety, manufacturer, and Center standards.
o Performs preventive maintenance assignments according to manufacturers' directions.
o Monitors effectiveness of pest control service.
SUPERVISORY RESPONSIBILITIES:
● This job has no supervisory responsibilities.
COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Intellectual
● Designs workflows and procedures.
● Generate creative solutions.
● Use feedback to modify designs.
● Demonstrates attention to detail.
● Identifies and resolves problems in a timely manner.
● Gathers and analyzes information skillfully.
● Develop alternative solutions.
● Works well in group problem solving situations.
● Uses reason even when dealing with emotional topics.
● Communicates changes and progress.
● Completes projects on time and budget.
● Manages project team activities.
● Assesses own strengths and weaknesses.
● Pursues training and development opportunities.
● Strives to continuously build knowledge and skills.
● Share expertise with others.
Interpersonal
● Manages difficult or emotional customer situations.
● Responds promptly to customer needs.
● Solicits customer feedback to improve service.
● Responds to requests for service and assistance.
● Meets commitments.
● Focuses on solving conflict, not blaming.
● Maintains confidentiality.
● Listen to others without interrupting.
● Keeps emotions under control.
● Remains open to others' ideas and tries new things.
● Speak clearly and persuasively in positive or negative situations.
● Listens and gets clarification.
● Responds well to questions.
● Demonstrates group presentation skills.
● Participate in meetings.
● Balances team and individual responsibilities.
● Exhibits objectivity and openness to others' views.
● Gives and welcomes feedback.
● Contributes to building a positive team spirit.
● Puts success of team above own interests.
● Able to build morale and group commitments to goals and objectives.
● Supports everyone's efforts to succeed.
● Recognizes accomplishments of other team members.
● Write clearly and informatively.
● Edit work for spelling and grammar.
● Able to read and interpret written information.
Leadership
● Communicate changes effectively.
● Prepares and supports those affected by change.
● Delegates work assignments.
● Gives authority to work independently.
● Provides recognition for results.
● Exhibits confidence in self and others.
● Inspires and motivates others to perform well.
● Effectively influences actions and opinions of others.
● Inspires respect and trust.
● Accept feedback from others.
● Provides vision and inspiration to peers and subordinates.
● Gives appropriate recognition to others.
● Displays passion and optimism.
● Mobilizes others to fulfill the vision.
● Takes responsibility for subordinates' activities.
● Develops subordinates' skills and encourages growth.
● Solicits and applies customer feedback (internal and external).
● Fosters quality focus in others.
● Improves processes, products, and services.
● Continually works to improve supervisory skills.
● Looks for ways to improve and promote quality.
● Demonstrates accuracy and thoroughness.
● Displays passion and optimism.
● Inspires respect and trust.
● Mobilizes others to fulfill the vision.
● Provides vision and inspiration to peers and subordinates.
Organization
● Works within approved budget.
● Develop and implement cost saving measures.
● Conserves organizational resources.
● Demonstrate knowledge of EEO policy.
● Shows respect and sensitivity for cultural differences.
● Promotes a harassment-free environment.
● Build a diverse workforce.
● Treats people with respect.
● Keeps commitments.
● Inspires the trust of others.
● Works with integrity and ethically.
● Upholds organizational values.
● Follows policies and procedures.
● Completes administrative tasks correctly and on time.
● Supports organization's goals and values.
● Supports affirmative action and respects diversity.
● Develop strategies to achieve organizational goals.
● Understands organization's strengths & weaknesses.
● Adapt strategy to changing conditions.
Self-Management
● Adapts to changes in the work environment.
● Manages competing demands.
● Changes approach or method to best fit the situation.
● Able to deal with frequent changes, delays, or unexpected events.
● Consistently at work and on time.
● Ensure work responsibilities are covered when absent.
● Arrives at meetings and appointments on time.
● Follows instructions, responds to management direction.
● Take responsibility for your own actions.
● Keeps commitments; commits to long hours of work when necessary to reach goals.
● Completes tasks on time or notify appropriate person with an alternate plan.
● Volunteers readily.
● Undertakes self-development activities.
● Seeks increased responsibilities.
● Look for and takes advantage of opportunities.
● Asks for and offers help when needed.
● Displays original thinking and creativity.
● Meets challenges with resourcefulness.
● Generate suggestions for improving work.
● Develop innovative approaches and ideas.
● Presents ideas and information in a manner that gets others' attention.
● Displays willingness to make decisions.
● Exhibits sound and accurate judgment.
● Supports and explains reasoning for decisions.
● Includes appropriate people in the decision-making process.
● Make timely decisions.
● Sets and achieves challenging goals.
● Demonstrates persistence and overcomes obstacles.
● Measures self against standard of excellence.
● Priorities and plans for work activities.
● Use time efficiently.
● Plans for additional resources.
● Set goals and objectives.
● Develops realistic action plans.
● Approaches others in a tactful manner.
● React well under pressure.
● Treats others with respect and consideration regardless of their status or position.
● Accepts responsibility for own actions.
● Follows through on commitments.
● Demonstrates accuracy and thoroughness.
● Looks for ways to improve and promote quality.
● Apply feedback to improve performance.
● Monitors own work to ensure quality.
● Meets productivity standards.
● Completes work in a timely manner.
● Strives to increase productivity.
● Works quickly.
● Observes safety and security procedures.
● Determines appropriate action beyond guidelines.
● Reports potentially unsafe conditions.
● Use equipment and materials properly.
Language, Math, and Reasoning
● Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. Ability to write reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
● Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurements, volume, and distance.
● Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
EDUCATION, EXPERIENCE, and TRAINING:
● High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS:
● BLS
● Certified First Assistant
COMPUTER SKILLS:
● Word Processing Software
● Spreadsheet Software
● Inventory Software
● Order Processing System
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
● The employee must frequently lift and /or move up to 50 pounds and occasionally lift up to 100 pounds.
● While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear.
● While performing the duties of this job, the employee is frequently required to stoop, kneel, crouch, or crawl.
● While performing the duties of this job, the employee is occasionally required to sit, climb or balance.
VISION REQUIREMENTS
● There are no special vision requirements.
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
● This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.
● While performing the duties of this job, the employee is regularly exposed to Blood borne Pathogens.
● While performing the duties of this job, the employee is regularly exposed to chemical hazards. While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals.
● While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions.
● While performing the duties of this job, the employee occasionally works near moving mechanical parts.
● While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.
● While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.
● While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.
● While performing the duties of this job, the employee is occasionally exposed to risk of radiation.
Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
