Top 21 Front desk Jobs in Murphy Nc

Front Desk Clerk
Harrah's Cherokee Valley River Casino & Hotel —Murphy, NC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health savings account
- Health insurance
7d
Valet Attendant/Bell Person @ Harrah's Cherokee Valley River Casino & Hotel - Murphy, NC
12 Oaks Parking —Murphy, NC
- $10 - $14 an hour
- Part-time
- 18 years or older
- Hotel
- Driver's License
Quick Apply
Administrative Assistant/Education Coordinator
Cherokee County, NC —Murphy, NC
- $36,733 a year
- Full-time
- Background check
- Writing skills
- Pass drug screening
Processing Assistant III-Health Department
Cherokee County, NC —Murphy, NC
- $30,192 a year
- Full-time
- Background check
- Pass drug screening
- Research
Front Desk Concierge
OneSpaWorld —Murphy, NC
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Spa Coordinator
Brasstown Valley Resort & Spa —Young Harris, GA
- Part-time
- Organizational skills
- Communication skills
- Entry level
- Employee discount
Quick Apply
2d
Reservation Sales Agent
Brasstown Valley Resort & Spa —Young Harris, GA
- Full-time
- Organizational skills
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
6d
Front Desk Receptionist
Graham Healthcare and Rehab Center —Robbinsville, NC
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
14d
Shop Admin
Thalle Construction Company —North Carolina
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Military Service - U.S. Air National Guard, Administration
Military Service - U.S. Air National Guard Recruiting —North Carolina
- From $49,838.78 a year
- Full-time
- Military
- Computer literacy
- English
Director of First Impressions/Agent Services Coordinator
Keller Williams Elevate —Blue Ridge, GA
- From $17 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Tuition reimbursement
- Referral program
Quick Apply
2d
Night Auditor
Brasstown Valley Resort & Spa —Young Harris, GA
- Part-time
- Communication skills
- Entry level
Quick Apply
Lead Veterinary Receptionist / Client Service Representative
Cohutta Animal Clinic —Blue Ridge, GA
- $17 - $20 an hour
- Full-time
- Mid-level
- 1 year
- Leadership
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Agent
The Ridges Resort —Hiawassee, GA
- $14 - $16 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
Quick Apply
Guest Service Representative
Hampton Inn Blue Ridge —Blue Ridge, GA
- $14 an hour
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Agent (3pm-11pm)
Comfort Inn and Suites —Blue Ridge, GA
- $13 - $15 an hour
- Weekends as needed
- Hotel
- In-person
- Entry level
- Employee discount
Quick Apply
Medical Assistant or Certified Nursing Assistant
RenewYou IV Hydratinon Wellness —Blairsville, GA
- $14 - $15 an hour
- Part-time
- Vital signs
- Medical office experience
- HIPAA
Quick Apply
18h

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Valet Attendant/Bell Person @ Harrah's Cherokee Valley River Casino & Hotel - Murphy, NC
12 Oaks Parking —Murphy, NC
Assist guests with answering questions; seek out answers when unclear and follow-up with guest. Must have a valid driver's license with a clean motor vehicle…
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Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
9d
Veterinary Receptionist 2nd Shift
Westerville Veterinary Clinic —Westerville, OH
Answer phone calls and greet clients in a friendly manner. The successful candidate will be responsible for phone triage, greeting clients, scheduling…
$18 - $20 an hour
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Front Desk Clerk

Harrah's Cherokee Valley River Casino & Hotel -
Murphy, NC

Apply Now

Job Details

Full-time
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Microsoft Excel
Microsoft Outlook
Interpersonal skills
Copy machines
In-person customer service
English
Windows
High school diploma or GED
Fax machines
Faxing

Full Job Description

Harrah’s Cherokee Valley River Casino & Hotel Position Description

POSITION TITLE: Front Desk Clerk

DIVISION: Hotel

DEPARTMENT: Hotel Front Office

GRADE/FLSA STATUS: H9 - Non-Exempt

BADGE TYPE/COLOR: Key--Blue

REPORTS TO: Supervisor, Front Desk

SUPERVISES: N/A

JOB SUMMARY:

Efficient check-in/out of guests. Respond to inquiries and complaints efficiently, courteously, and professionally to achieve maximum guest satisfaction while complying with or exceeding all standard operating procedures and service.

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ø Perform guest registration and room assignments, accommodating special requests whenever possible

Ø Pre-register block reservations

Ø Anticipate and provide for VIP guest needs in advance of request

Ø Learn and anticipate guest preferences and provide personalized service

Ø Process same-day reservations and, when needed, future reservations following hotel rate structures and selling strategies

Ø Receive hotel front desk calls, dispatch special requests, bell service, valet, and other amenities and services for hotel guests

Ø Dispatch internal calls for guests and Team Members

Ø Handle guest check-in and check-out in accordance with hotel credit and cash policies in an efficient and friendly manner

Ø Process junket and motorcoach buses

Ø Process group sales guests

Ø Familiar with and execute the billing for multiple group types

Ø Comp guest charges using reward credits

Ø Request PCW comps from the host team when applicable

Ø Responsible for a bank and the fast and accurate billing of guest charges

Ø Proactive with incidents and issues, ensuring resolution with Team Members and guests

Ø Review guest complaints

Ø Resolve and recover guest complaints to their satisfaction

Ø Informed about all property and brand events, initiatives, products, and services

Ø Assist patrons by providing information about the property, hotel, promotions, events, direct mail offers, and room rates/availability

Ø “Suggest” products, services, and experiences to our guests

Ø Troubleshoot all in-room movie/phone/billing problems

Ø Cancel room reservations according to established procedures for Cherokee & Valley River properties

Ø Display spotlight behaviors and Harrah’s Service Cycle training in every interaction

Ø Maintain high standards of courtesy, hospitality, friendliness, and professionalism

Ø Adhere to front desk metrics, including average check-in time and check-ins per hour

Ø Balance drawer bank daily

Ø Perform other tasks as assigned by supervisor, manager, or director

Ø Facilitate guest check-in and check-out in satellite areas away from the main front desk, such as self-check-in, VIP Welcome, and Concierge

Ø Adhere to regulatory, departmental, and company policies/procedures in an ethical manner

Ø Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and our Mission, Vision, and Values

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 2:

Ø Must perform all duties and responsibilities of Level 1 Front Desk Agent

Ø Assist with pre-keying groups and room tours

Ø Pre-key and check-in motorcoach buses and junket tours

Ø Sponsor and train new Team Members

Ø Stock and inventory kiosk supplies

Ø Troubleshoot, diagnose, and repair kiosk errors

Ø Assist guests with check-in at satellite locations, including ECIO kiosks, Express Services, and VIP

Ø Assist guests while completing multiple tasks concurrently, including but not limited to answering phone calls, completing reports, checking guests in and out, and managing room inventory

Ø Assist our very best guests by providing incredible guest service in our VIP welcome area

Ø Keep the VIP welcome area stocked and clean

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 3:

Ø Must perform all duties and responsibilities of Level 1 & 2 Front Desk Agent

Ø Assist with special projects as requested

Ø Participate in scheduled meetings as requested

Ø Provide feedback to management as needed

Ø Expedite various reports based on given time parameters and accuracy

Ø Constantly monitor staff performance in all phases of service and job functions

Ø Expedite lines and encourage the use of the ECIO kiosks

Ø Provide follow-up phone calls to guest inquiries

Ø Provide timely assistance to the front desk agents regarding guest disputes and issues

Ø Assign stations to manage wait time effectively

Ø Proactive with incidents and problems, ensuring resolution with Team Members and guests

Ø Review guest complaints

Ø Resolve and recover guest complaints to their satisfaction

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 4:

Ø Must perform all duties and responsibilities of Levels 1, 2 & 3

Ø Must be able to work the sunrise shift as their primary shift

Ø Must be able to complete the Night Audit Checklist and all the technical components associated

Ø Must be able to complete the nightly Flash Report

Ø Must have knowledge of Office Products: Outlook, Word, and Excel

Ø Must be able to work independently with little to no supervision

Ø Must be able to walk a guest to an off-site property if needed due to an overbook status

MINIMUM QUALIFICATIONS:

Ø A high school diploma or GED is required

Ø Must demonstrate the following essential knowledge and skills:

Ø Excellent interpersonal and communication skills

Ø Demonstrated ability to work with Team Members and guests

Ø Knowledge of all areas of providing excellent guest service

Ø Excellent oral and written communication skills

Ø Strong interpersonal skills

Ø Proficient in the use of Windows-based office software, including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook

Ø Self-starter; must work without close supervision

Ø Ability to handle multiple priorities in a fast-paced environment

Ø Neat, well-groomed appearance with excellent personal hygiene

Ø *Knowledge of LMS

Ø *Knowledge of CMS

Ø *Knowledge of Hot SOS*

*Knowledge of Harrah’s Cherokee Valley River Casino & Hotel employment policies

*Not required at time of hire; may be learned in the probationary period agreed upon at the time of hire

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

Ø Must be able to stoop, bend, reach, kneel, twist, and grip items

Ø Must be able to respond to visual and aural cues

Ø Must be able to read, write, speak, and understand English

Ø Must be able to work in a small, shared office space

Ø Must be able to make rational decisions when handling Team Members and guests

Ø Must be able to operate in mentally and physically stressful situations

Ø Must be able to lift 25 pounds and carry 5 pounds

Ø Must be physically mobile with reasonable accommodations

Ø Must be able to operate in mentally and physically stressful situations

Ø Must have manual dexterity and coordination to operate office equipment, computers, fax machines, and photocopiers

Ø Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke

Ø Must be able to work a flexible schedule, including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to change the above job description whenever necessary. 5.29.25

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

front desk jobs in murphy nc

Front Desk Clerk

Valet Attendant/Bell Person @ Harrah's Cherokee Valley River Casino & Hotel - Murphy, NC

Administrative Assistant/Education Coordinator

Processing Assistant III-Health Department

Front Desk Concierge

Spa Coordinator

Reservation Sales Agent

Front Desk Receptionist

Shop Admin

Military Service - U.S. Air National Guard, Administration

Director of First Impressions/Agent Services Coordinator

Night Auditor

Lead Veterinary Receptionist / Client Service Representative

Front Desk Agent

Guest Service Representative

Hotel Front Desk Agent (3pm-11pm)

Medical Assistant or Certified Nursing Assistant

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