Top 33 Support analyst Jobs in Muscle Shoals, Al

IT Support Analyst
SouthernCarlson, Inc. —Muscle Shoals, AL
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Dental insurance
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Service Desk Analyst I
CB&S Bank —Russellville, AL
- Full-time
- Inventory management
- Driver's License
- Travel
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Materials Analyst
Linamar Structures USA (Alabama) Inc. —Muscle Shoals, AL
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
RV Cycle Counter Analyst
TRM INNOVATIVE HEARTH PRODUCTS —Russellville, AL
- $17.00 - $18.50 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Sanitation
11d

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Helpdesk Technician
Listerhill Credit Union —Muscle Shoals, AL
Associate or bachelor’s degree in related field or equivalent experience in a network environment with TCP or an advanced network environment.
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6d
IT Support Analyst
SouthernCarlson, Inc. —Muscle Shoals, AL
Possess a solid understanding of IP networking, mobile device support and proven assessment, design, planning. Compensation: Hourly, Based on experience.
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Financial Operations Analyst - Clinical Research
The Ohio State University Wexner Medical Center —Columbus, OH
This position is committed to developing comprehensive budgets and financial analysis of clinical trial projects, which incorporate knowledge and understanding…
Procurement Analyst
OPERS —Columbus, OH
In lieu of a bachelor's degree, a total of 9 years of experience is required. This position exercises independent judgment in procurement decisions to ensure…
$69,763.20 - $87,172.80 a year
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5d

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support analyst jobs near muscle shoals, al

IT Support Analyst

SouthernCarlson, Inc. -
Muscle Shoals, AL

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Job Details

Full-time

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Customer communication
Serving clients
Laptop (troubleshooting support)
Windows
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Customer engagement
Customer support
Desktop administration
Peripheral hardware support

Full Job Description

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.

IT Support Analyst

Location: 635 Fairgrounds Road Muscle Shoals, AL 35661
Schedule: Monday – Friday | Daytime Schedule
Compensation: Hourly, Based on experience

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our reputation on reliability, integrity, and a commitment to helping our customers get the job done right.

Our success is driven by more than just products — it’s powered by our people, our relationships, and our dedication to providing unmatched service every day.

Our Core Values

At SouthernCarlson, our values guide how we serve customers, support our teammates, and grow our business.

Provide Fanatical Service

We take ownership of every challenge and go above and beyond to exceed expectations.

Act With Urgency

We respond quickly and decisively — because our customers’ time matters.

Earn & Maintain Trust

Trust is earned through consistency, accountability, and doing what’s right.

Continuously Improve

We never stop learning, growing, and improving how we work.

Job Description

The position will be responsible for maintaining and supporting the end-user desktop and mobile environments including network devices, desktop and laptop PC’s, printers, O365, mobile devices, and Active Directory services. This role will plan and deploy store level network infrastructure, desktop devices, and printers as required for migrations or new service locations. This role will also serve as an escalation point for the Help Desk and will participate in the afterhours / on-call support rotation schedule. Must demonstrate the ability to work well with a minimal amount of supervision while possessing working knowledge of and experience with computer hardware, software, and peripheral devices in a diverse environment.

What You’ll Do

Install, move, add, change, troubleshoot, and repair assets such as desktops, laptops, printers, scanners, basic network gear, and peripheral IT equipment
Install, configure and troubleshoot Windows desktop operating systems such as Windows 11
Take ownership of Level 1 customer requests and incidents, resolving on-site or through remote support to satisfaction and within established SLAs
Configure workstations and laptops to operate within an enterprise environment to include network and application configuration, while adhering to security standards
Perform and validate data backup and restoration processes for the enterprise
Interact with other team members on identifying areas to improve administration and customer service
Create and update documentation pertaining to technical processes and workflows

What We’re Looking For

Required Certifications and Skills:

Two - Three years' minimum experience installing, troubleshooting and repairing hardware and software on Windows-based desktops and laptops
High School diploma, or GED
Highly organized self-starter with strong capacity for critical thinking, engagement, and responsive communication
Positive attitude with our team, our customers, and our business
Exceptional customer support and communication skills, both verbal and written

Desired Certifications and Skills:

Technical certifications in the desired technologies: A+, N+, MCP, MCDST, O365/Exchange
Two years’ minimum experience in a technical support role with Active Directory, DFS, DNS, DHCP, GPO’s, Windows Desktop Operating Systems
Two years’ minimum experience understanding Exchange and/or O365 technologies in a public, private or hybrid topologies
Two years’ minimum experience working with WAN/LAN/Cloud network technologies and infrastructure devices (i.e. Routers, Switches, Firewalls, VoIP – Cisco, WatchGuard, etc.)
Possess a solid understanding of IP networking, mobile device support and proven assessment, design, planning

Why You’ll Love Working With Us

Consistent Hours – Daytime schedule, Monday–Friday, no weekends
Positive Culture – Team-oriented, respectful, and supportive environment
Career Growth – We promote from within and invest in our people
Competitive Benefits, including:
Health, Dental, and Vision
401(k) with Company Match
Paid Time Off and Holidays

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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support analyst jobs in muscle shoals, al

IT Support Analyst

Service Desk Analyst I

Materials Analyst

RV Cycle Counter Analyst

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