Top 7 Quality assurance supervisor night shift Jobs in Nampa, Id

Front Desk Agent
TownePlace Suites Marriott Meridian —Meridian, ID
- From $17 an hour
- Overtime
- Background check
- CPR Certification
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
7d
Production Supervisor-Night Shift
Darigold, Inc. —Boise, ID
- Extended hours
- Background check
- Microsoft Outlook
- Word processing
- Paid parental leave
- Disability insurance
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14d
Quality Assurance Supervisor- Night Shift
Darigold, Inc. —Boise, ID
- Night shift
- Background check
- Microsoft Excel
- Bachelor of Science
Quick Apply
14d
Night Relief/Training Supervisor-Fresh Mozzarella Department
Lactalis American Group Inc —Nampa, ID
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Tuition reimbursement
- Paid time off
Quick Apply
5d
Energy Marshall
FusionIRX —Boise, ID
- Extended hours
- 7 years
- Construction site
- Microsoft Office
Quick Apply
Pharmacy Supervisor Cancer Center
Saint Alphonsus —Nampa, ID
- Full-time
- Mid-level
- Bachelor's degree

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quality assurance supervisor night shift jobs near nampa, id

Front Desk Agent

TownePlace Suites Marriott Meridian
Meridian, ID

Quick Apply

Job Details

Part-time
From $17 an hour
7 days ago

Benefits

Paid time off
Employee discount

Qualifications

Computer operation
Night audit
High school diploma or GED
Computer skills
Multi-line phone systems
Time management

Full Job Description

Job Description
Front Desk Agent

SUMMARY:
Responsible for all Front Desk Clerk duties, as well as auditing duties listed below. Balance all room charges, creating positive guest experiences, cash and credit card transactions for the ending day. This is for 3pm-11pm shifts specifically, 2-3 days a week with occasional opportunities for additional hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
Perform quality assurance (QA) requirements for department.
Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
Remain highly visible and readily available for guests at all times.
Assist team with training, supplies and support in order to consistently provide Brand quality service.
Take initiative to offer assistance or answer questions throughout the hotel.
Perform night audit to verify all previous Front Desk shift transactions; perform night audit checklist.
Distribute newspapers and folios under guest room doors.
Print registration cards for the next workday.
Program wakeup calls.
Post and balance all phone calls.
Prepare and balance flash report and fax as needed to owners and corporate office.
Walk the property hallways and public areas for safety and security measures.
Ensure that all exterior doors are locked allowing key access only.
Maintain proper administration of key control.
Communicate with General Manager/Assistant General Manager regarding any real or potential emergency situations.
Communicate pertinent shift information (Group information, current selling strategy, follow-up required for guests or shift responsibilities, etc.) to managers and associates both verbally and in writing via log-book. Update as necessary.
Verify room status with housekeeping report.
May have to perform laundry duties.
Responsible for the setup and breakdown of the meeting room(s).
Willingness and ability to train new associates.
Complete maintenance work orders and deliver to the supervisor in a timely manner.
Thoroughly understand and implement the Brand service culture.
Perform all shift checklist responsibilities.
Support team members to ensure the team’s entire workload is completed daily.
Perform other duties as required.

Education and/or Experience:

High School diploma or GED preferred.
Six months to one year related experience preferred.

Knowledge, Skills and Abilities:

Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
Ability to communicate effectively verbally and in writing and good telephone skills.
Ability to work in a fast-pace, high-energy and demanding work environment.
Basic knowledge of hotel operations or ability to learn quickly.
Ability to work as a team player with all levels of associates.
Dedicated, hard-working, self-motivated.
Good time management skills; ability to prioritize and coordinate details; ability to multi-task.
Flexibility to adjust work priorities as necessary.
Practice safety standards at all times.
Computer skills required.
Skill in operation of tools and equipment listed below.

SPECIAL REQUIREMENTS:

Prompt and regular attendance.
Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
Comply with hotel and/or department uniform and professional behavior and appearance standards.
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
Participate in all mandatory job training and meetings.
Ability to successfully complete brand standard training including brand service training.
Adhere to property policies and procedures, the Employee Handbook, and/or other property documents.
Immediately report any suspicious activities by guests or others.
Responsible for own continuous training/personal development, especially professional hospitality skills and proactive approaches to solve guest or hotel concerns.
Use empowerment to exceed associate/guest expectations and resolve conflicts.
Answer phone within 3 rings using proper Brand Standards greeting and etiquette.
First Aid/CPR certification or ability to obtain.

EQUIPMENT OPERATED:

Computer
Fax machine
Copy machine
Multi-line telephone console
Commercial coffee machine
Laundry machines
Ozone machines
Vacuum cleaner; shop vac
While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.
The associate is regularly required to stand, walk, and reach with hands and arms.
The associate must frequently lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually moderate.

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

Employee discount
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

quality assurance supervisor night shift jobs in nampa, id

Front Desk Agent

Production Supervisor-Night Shift

Quality Assurance Supervisor- Night Shift

Night Relief/Training Supervisor-Fresh Mozzarella Department

Energy Marshall

Pharmacy Supervisor Cancer Center

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