Top 170 Member service center representative Jobs in Napa, Ca

Member Service Center Representative
Redwood Credit Union —Napa, CA
- $24 - $31 an hour
- Full-time
- Computer literacy
- Writing skills
- Windows
- Paid holidays
- Health insurance
Quick Apply
1d
Call Center Representative I - Napa County
CommuniCare+OLE —Napa, CA
- $24.21 - $29.59 an hour
- Full-time
- Spanish
- English
- Microsoft Office
- 403(b) matching
- Health savings account
Quick Apply
Service Desk Representative
Active Wellness LLC —Napa, CA
- $17 - $19 an hour
- Part-time
- CPR Certification
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Transportation Specialist I - Sunday - Thursday 11:00am - 7:30pm
Partnership HealthPlan of California —Fairfield, CA
- $27.56 - $32.38 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
10d
Access Representative I - Napa
CommuniCare+OLE —Napa, CA
- $24.21 - $29.59 an hour
- Full-time
- Spanish
- CPR Certification
- BLS Certification
- 403(b) matching
- Health savings account
Quick Apply
Retail Associate
Ross Stores —Napa, CA
- $16.90 - $17.40 an hour
- Merchandising
- Sanitation
- Ability to lift 25 pounds
22h
FT Safety Host - Napa
SPARC —Napa, CA
- $19.65 - $23.30 an hour
- Weekends as needed
- Spanish
- Basic math
- Sanitation
- Paid holidays
- Disability insurance
Quick Apply
3d
Spa - Spa Concierge PT
TMR Operations, LLC —Napa, CA
- $18 an hour
- Part-time
- CPR Certification
- Merchandising
- Basic math
Contact Center Representative
Travis Credit Union —Vacaville, CA
- $19.98 - $29.01 an hour
- Hybrid work
- Spanish
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
11d
Speech Therapist (per diem)
AgeWell PACE —Rohnert Park, CA
- $55 - $70 an hour
- Per diem
- Background check
- Writing skills
- Adults
- Mileage reimbursement
- Employee assistance program
Quick Apply
AgeWell PACE Medical Director
AgeWell PACE —Rohnert Park, CA
- $250,000 - $300,000 a year
- Full-time
- Medicine
- Public speaking
- 3 years
- Health insurance
- Dental insurance
Quick Apply
BDC Representative Service Department
Toyota Vallejo —Vallejo, CA
- From $19 an hour
- Weekends as needed
- Dealership
- Business development
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Interdisciplinary, IDT, Data Coordinator
AgeWell PACE —Rohnert Park, CA
- $28 - $34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
2h
Patient Account Representative III Hospital Billing, Remote, Hybrid,Onsite
Northbay Healthcare —Fairfield, CA
- $32.15 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- Mid-level
- 403(b) matching
- Health insurance
Patient Account Representative III Hospital Billing, Remote Hybrid, Onsite
Northbay Healthcare —Fairfield, CA
- $32.15 - $39.02 an hour
- 8 hour shift
- Hybrid work
- Word processing
- Computer literacy
- Mid-level
- 403(b) matching
- Health insurance
Planet Fitness - Member Services Representative - Part Time - Vallejo
Vallejo East Fitness, LLC —Vallejo, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative
U-Haul —Vacaville, CA
- $16.90 - $17.50 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Surgery Scheduler
Northbay Healthcare —Fairfield, CA
- $27.46 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Surgery
- Writing skills
- 403(b) matching
- Health insurance
4d
Patient Access Ambassador II (Per Diem, Evening)
Northbay Healthcare —Fairfield, CA
- $33.23 an hour
- 8 hour shift
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- 403(b) matching
- Health insurance
Customer Service
Transdev —Vallejo, CA
- $18 - $20 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
4d

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Member Service Center Representative

Redwood Credit Union -
Napa, CA

Quick Apply

Job Details

Full-time
$24 - $31 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Financial sales
Computer literacy
Writing skills
Promoting bank products
Employee relationship building
Windows
Cross-selling
Math
Customer engagement
Typing

Full Job Description

Redwood Credit Union is looking for a Full Time Member Service Center Representative, who will perform routine and specialized telephone requests and back-office work associated with the Member Service Center in processing Member transactions.

Key Responsibilities

Service:

o Answer the telephone within established performance and service guidelines.

o Complete phone transactions accurately and efficiently.

o Disseminate and provide education of lending, CUSO and membership information to callers.

o Ensure problem ownership in an effort to protect the Member experience by researching Member problems, complaints and questions. Responding with thorough, and accurate information through oral and/ or written communication, or by directing them to the appropriate department or person for assistance

o Provide basic level technical support of our online and Mobile banking platforms

o Deliver excellent Member service by implementing Credit Union policy and departmental procedures and following RCU service philosophy and standards.

Sales & Efficiency:

o Attain individual and departmental goals and objectives as established in the MSC performance standards.

o Cross-sells Credit Union products and services.

o Demonstrate efficiency by maintaining professional control of member conversation, and follow accurate procedures.

Support:

o Post and balance daily work and maintain proper documentation.

o Utilize online manuals and knowledge repository as a resource

o Complete departmental and back-office tasks as assigned including typing routine letters and/or documents.

o Compile data and complete work related to departmental reports.

o Maintain files, post records, make and check routine calculations

o Perform all functions in a security conscientious manner.

o Attend department meetings and contribute information as is appropriate.

Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

25th largest credit union in the U.S. and the largest financial institution based in the North Bay

Recognized by Newsweek as one of "America's Best Credit Unions 2026"

Awarded a 5-Star Bauer Rating

Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"

Top Corporate Philanthropists (#24) - San Francisco Business Times

Voted Best Places to Work in the North Bay 20 years in a row

World-class Employee Engagement scores

Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

Industry leading Net Promoter Scores across the U.S.

Minimum Qualifications: Knowledge, Skills and Abilities

Knowledge of modern office methods, practices and procedures.
Skill in the operation of a personal computer with Internet and Intranet access in a Windows environment.
Must possess demonstrated Member service skills.
Ability to cross-sell products and services to meet Member needs.
Ability to make mathematical computations.
Ability to type 40 words per minute.
Ability to communicate effectively both verbally and in writing.
Ability to establish and maintain effective working relationships with a diverse group of people.
Ability to work a rotating schedule which will include working on Saturdays.

The ideal candidate has a combination of education and experience equivalent to a high school diploma or closely related field and a minimum of two years of call center, retail or clerical experience in a customer service environment.

Compensation: Base starting range: $24.00 to $31.00 per hour commensurate with experience. (This position is also eligible for an 8% call center differential)

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

Competitive medical, dental, and vision insurance, mental health offerings

Employee performance incentive plan

Salary Advancement– Merit increase based on performance

401(k) program with employer match

Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks:

RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

RCU employees are eligible for a 1% discount on all recreational or boat loan products

2% discount off Visas and LOC Loans through RCU

0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

0% interest on garment, fitness, or home office equipment loan of up to $500

100% financing for employee purchased homes!

Physical Requirements:

Ability to talk on the phone

Ability to stand, bend, stoop, sit, walk, twist and turn.

Ability to lift up to 15 pounds.

Ability to use a computer keyboard and calculator.

Work environment is indoors; majority of the time is spent sitting at a desk.

Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.

Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at [email protected]. To ensure fairness and consistency, we’re unable to respond to individual inquiries about application status.

Quick Apply

Refine Your Search

member service center representative jobs in napa, ca

Member Service Center Representative

Call Center Representative I - Napa County

Service Desk Representative

Transportation Specialist I - Sunday - Thursday 11:00am - 7:30pm

Access Representative I - Napa

Retail Associate

FT Safety Host - Napa

Spa - Spa Concierge PT

Contact Center Representative

Speech Therapist (per diem)

AgeWell PACE Medical Director

BDC Representative Service Department

Interdisciplinary, IDT, Data Coordinator

Patient Account Representative III Hospital Billing, Remote, Hybrid,Onsite

Patient Account Representative III Hospital Billing, Remote Hybrid, Onsite

Planet Fitness - Member Services Representative - Part Time - Vallejo

Customer Service Representative

Surgery Scheduler

Patient Access Ambassador II (Per Diem, Evening)

Customer Service

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