Top 91 Spa Jobs in Napa Ca

Spa Receptionist | Luxury Spa at Carneros Resort | Full Time
Carneros Resort and Spa —Napa, CA
- $19 - $20 an hour
- Full-time
- High school diploma or GED
- Conflict management
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
14d
Spa Concierge
Napa Spa —Napa, CA
- $22 - $24 an hour
- Part-time
- Google Workspace
- 11+ years
- English
- Paid holidays
- Disability insurance
Quick Apply
Spa Attendant (Part Time)
Stanly Ranch —Napa, CA
- From $19 an hour
- Part-time
- Serving
- Residential
- Outdoor work
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Spa Attendant | Luxury Spa at Carneros Resort | Part Time
Carneros Resort and Spa —Napa, CA
- $17.99 - $18.00 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Wellbeing Coordinator (SPA)
Stanly Ranch —Napa, CA
- $21.50 an hour
- Full-time
- Residential
- Communication skills
- Entry level
Quick Apply
Spa - Spa Concierge PT
TMR Operations, LLC —Napa, CA
- $18 an hour
- Part-time
- CPR Certification
- Merchandising
- Basic math
Spa Receptionist
MacArthur Place —Sonoma, CA
- $20 an hour
- Part-time
- Computer literacy
- Organizational skills
- Computer skills
Quick Apply
Spa Concierge
Boardwalk IG Management LLC —Yountville, CA
- $21 an hour
- Weekends as needed
- Inventory management
- High school diploma or GED
- Math
Quick Apply
Front Desk & At Your Service (AYS) Agent | Full Time
Carneros Resort and Spa —Napa, CA
- $21.99 - $22.00 an hour
- Weekends as needed
- High school diploma or GED
- Ability to sit for extended periods
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
SALON RECEPTIONIST: PART-TIME
GRATON RESORT & CASINO —Rohnert Park, CA
- $20.50 an hour
- 12 hour shift
- 18 years or older
- Computer literacy
- Ability to lift 50 pounds
22h
Spa Experience Coordinator
FAIRMONT —Sonoma, CA
- $27 an hour
- Full-time
- High school
- Mid-level
- US work authorization
- Health insurance
- 401(k) matching
Quick Apply
Front Desk Guest Service Agent (part-time)
MacArthur Place Hotel & Spa —Sonoma, CA
- $22 an hour
- Part-time
- Conflict management
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Spa Attendant
MacArthur Place —Sonoma, CA
- $20 an hour
- Part-time
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
- Employee discount
Quick Apply
Bell Attendant
TMR Operations, LLC —Napa, CA
- Weekends as needed
- Bilingual
- Clean driving record
- Ability to walk for extended periods
Sales & Catering Coordinator | Carneros Resort & Spa | Full Time
Carneros Resort and Spa —Napa, CA
- $24.99 - $25.00 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
21h
Massage Therapist | Luxury Spa at Carneros Resort
Carneros Resort and Spa —Napa, CA
- $16.00 - $16.50 an hour
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Director of Front Office | Carneros Resort & Spa
Carneros Resort and Spa —Napa, CA
- $90,000 - $100,000 a year
- Weekends as needed
- 5 years
- Mentoring
- Senior level
Quick Apply
8d
Aesthetician
AccorHotel —Sonoma, CA
- $20 an hour
- Full-time
- US work authorization
- Entry level
- Under 1 year
- Health insurance
- 401(k)
Quick Apply
Estate Host Concierge
Meadowood Napa Valley —Saint Helena, CA
- $26 - $29 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
1d
Senior Manager of Learning & Development
Stanly Ranch —Napa, CA
- $100,000 - $110,000 a year
- Full-time
- Spanish
- Residential
- Continuous improvement
Quick Apply

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Spa Receptionist | Luxury Spa at Carneros Resort | Full Time

Carneros Resort and Spa -
Napa, CA

Quick Apply

Job Details

Full-time
$19 - $20 an hour
14 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Job Description:

The Spa Receptionist serves as the first point of contact for our spa guests, delivering impeccable service with professionalism and poise. This role requires attention to detail, the ability to anticipate guest needs, and the ability to create a warm and welcoming atmosphere that aligns with Forbes Travel Guide standards.

Key Responsibilities:

Guest Experience:

Greet all guests with a warm, genuine welcome in accordance with Forbes Five-Star standards.
Ensure all guest interactions are personalized, proactive, and exceed expectations.
Provide detailed information about spa services, treatments, and retail products.

Reservations & Scheduling:

Manage spa bookings, confirming appointments, and accommodating special requests.
Efficiently coordinate with therapists and other spa staff to optimize the schedule.

Administrative Duties:

Process payments accurately, handle cash, and maintain an organized reception area.
Monitor and update guest records, ensuring data confidentiality.

Problem Solving:

Address and resolve guest concerns or complaints promptly and effectively.
Escalate issues to management when necessary, ensuring guest satisfaction.

Forbes Standards Compliance:

Consistently deliver service that meets or exceeds Forbes Travel Guide standards.
Participate in ongoing training to uphold and enhance service quality.

Team Collaboration:

Support therapists and spa attendants in maintaining a seamless guest journey.
Contribute to a positive team culture through effective communication and collaboration.

Qualifications:

Previous experience in a luxury hospitality or spa setting, with knowledge of Forbes standards preferred.
Proficiency in reservation systems and basic office software.
Looks for opportunities to assist peers, guests, other departments or leaders at all times.
Solution oriented, appropriately managing conflict, stays on task and promotes teamwork.
Awareness of guest experience at all times, uses guest name, smiles, makes eye contact and communicates professionally.
Maintain accurate record of guest interactions, preferences and requests for future reference.
Must have strong problem solving & decision making skills.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Must be available to work all shifts and be able to flex schedule based on business demands.
Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude.
Candidate must be able to work efficiently within a team environment.
Candidate must maintain a well-groomed and professional appearance.
Must command excellent communication and presentation skills, both verbal and written.
Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus.
Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.

TOTAL COMPENSATION

Base Salary
Medical, Dental & Vision Insurance
Health and Dependent Care FSA Options
Life Insurance, Short-Term Disability and Long-Term Disability
Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
401k with Employer Match
Paid Time Off (PTO) & Sick Leave

Quick Apply

Refine Your Search

spa jobs in napa ca

Spa Receptionist | Luxury Spa at Carneros Resort | Full Time

Spa Concierge

Spa Attendant (Part Time)

Spa Attendant | Luxury Spa at Carneros Resort | Part Time

Wellbeing Coordinator (SPA)

Spa - Spa Concierge PT

Spa Receptionist

Spa Concierge

Front Desk & At Your Service (AYS) Agent | Full Time

SALON RECEPTIONIST: PART-TIME

Spa Experience Coordinator

Front Desk Guest Service Agent (part-time)

Spa Attendant

Bell Attendant

Sales & Catering Coordinator | Carneros Resort & Spa | Full Time

Massage Therapist | Luxury Spa at Carneros Resort

Director of Front Office | Carneros Resort & Spa

Aesthetician

Estate Host Concierge

Senior Manager of Learning & Development

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