Top 26 spa management Jobs in napa ca

Guest Experience Manager
The Estate Yountville —Yountville, CA
- $80,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Leadership
Quick Apply
3d
General Manager - Napa Hotel
Napa First Street —Napa, CA
- $250,000 - $275,000 a year
- Full-time
- Bar
- 11+ years
- Hotel
- Health insurance
- Dental insurance
Lead Esthetician
The Estate Yountville —Yountville, CA
- $21.50 - $22.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
3d
People & Culture Manager
The Meritage Resort and Spa —Napa, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Spanish
- Bachelor's degree
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
Director of Brand Marketing
The Meritage Resort & Spa —Napa, CA
- $130,000 - $165,000 a year
- Full-time
- Organizational skills
- Senior level
- Communication skills
Spa Supervisor
Silverado Resort —Napa, CA
- $25 - $30 an hour
- Weekends as needed
- CPR Certification
- Ability to walk for extended periods
- Mid-level
Quick Apply
Lead Medical Assistant & Aesthetician
Caroline Campbell Dermatology —Napa, CA
- $25 - $30 an hour
- Full-time
- Private practice
- Surgery
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
Director of Wellness and Spa
Boardwalk IG Management LLC —Yountville, CA
- $85,000 - $90,000 a year
- Weekends as needed
- Inventory management
- 5 years
- Hotel
Quick Apply
Marketing Manager
The Estate Yountville —Yountville, CA
- $125,000 a year
- Inventory management
- Ability to walk for extended periods
- 3 years
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Spa Supervisor
Boardwalk IG Management LLC —Yountville, CA
- $26.50 an hour
- Weekends as needed
- Inventory management
- Mid-level
- High school diploma or GED
Quick Apply
Lead Concierge
Alila Napa Valley —Napa, CA
- $24.00 - $31.20 an hour
- Weekends as needed
- Management
- Ability to walk for extended periods
- Hotel
- Health insurance
- Dental insurance
Spa Director
The Spa at The Lodge - Sonoma —Sonoma, CA
- $85,000 - $105,000 a year
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
6d
Executive Meeting Manager
BUSCH GROUP —Napa, CA
- Full-time
- Business development
- Bachelor's degree
- Travel
Spa - Supervisor
The Meritage Resort & Spa —Napa, CA
- $24 an hour
- 12 hour shift
- Spanish
- CPR Certification
- English
Executive Meeting Manager
The Meritage Resort & Spa —Napa, CA
- Full-time
- Business development
- Bachelor's degree
- Travel
Center Manager - Immediate Availability
European Wax Center —Vacaville, CA
- $52,000 - $70,300 a year
- Overtime
- Mid-level
- Computer skills
- In-person
- Paid training
- COVID-19 protective measures
Quick Apply
Executive Meeting Manager
Pacific Hospitality Group —Napa, CA
- Full-time
- Business development
- Bachelor's degree
- Travel
Spa - Supervisor
Pacific Hospitality Group —Napa, CA
- $24 an hour
- Weekends as needed
- Spanish
- CPR Certification
- English
Evening Manager
Meadowood Napa Valley —Saint Helena, CA
- $70,000 - $74,000 a year
- Weekends as needed
- Spanish
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Lead Massage Therapist
The Estate Yountville —Yountville, CA
- $22.50 an hour
- Anatomy knowledge
- 5 years
- Hotel
Quick Apply

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spa management jobs near napa ca

Guest Experience Manager

The Estate Yountville -
Yountville, CA

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
3 days ago

Qualifications

Customer communication
Team leadership
Bachelor's degree
General management

Full Job Description

GUEST EXPERIENCE MANAGER

Yountville, CA

Nestled on 22 acres of breathtaking landscapes in the heart of Napa Valley, Estate Yountville is not only a luxurious retreat but has also been named one of the best hotels in California by Condé Nast Traveler in 2024. Voted the most beautiful boutique hotel in Napa Valley, the Estate is a true gem, offering 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two serene pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event spaces. With culinary offerings that harmonize the bounty of Northern California with European elegance, Estate Yountville invites you to experience a haven of exclusivity and refined beauty.

The Guest Experience Manager leads the Guest Experience team and ensures exceptional service throughout the entire guest journey. This role oversees daily guest service operations, resolves concerns, and collaborates with departments to deliver a seamless, high-quality hospitality experience.

ESSENTIAL JOB RESPONSIBILITIES

Lead, supervise, and support the Guest Experience team, providing training, coaching, and ongoing development to maintain exceptional service standards.Oversee daily guest service operations including arrival experience, departures, guest inquiries, and special requests to ensure seamless service.Create and maintain a warm, professional, and welcoming atmosphere for all guests from arrival through departure.Act as the primary escalation point for guest concerns or service issues, resolving matters promptly and professionally while upholding company standards.Monitor guest feedback, online reviews, and satisfaction metrics, implementing improvements that enhance the overall guest journey.Collaborate closely with housekeeping, maintenance, food & beverage, and other departments to ensure a coordinated and elevated guest experience.Maintain accurate operational reports and guest service records, identifying trends and opportunities for service enhancements.Support operational planning and implement service strategies that improve efficiency while maintaining high hospitality standards.Conduct regular team meetings, training sessions, and performance evaluations to promote accountability, engagement, and professional growth.

REQUIRED QUALIFICATIONS

Bachelor’s degree in Hospitality Management or a related field (required).Previous leadership experience in hospitality, guest services, or a related customer-focused environment.Strong leadership, communication, and problem-solving skills.Excellent customer service skills with the ability to resolve guest concerns professionally.Ability to manage multiple priorities in a fast-paced environment.Flexibility to work evenings, weekends, and holidays as needed.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans)

https://www.theestateyountville.com/

Compensation details: 80000-85000 Yearly Salary

PI02cb24a45061-25404-39967154

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Refine Your Search

spa management jobs in napa ca

Guest Experience Manager

General Manager - Napa Hotel

Lead Esthetician

People & Culture Manager

Director of Brand Marketing

Spa Supervisor

Lead Medical Assistant & Aesthetician

Director of Wellness and Spa

Marketing Manager

Spa Supervisor

Lead Concierge

Spa Director

Executive Meeting Manager

Spa - Supervisor

Executive Meeting Manager

Center Manager - Immediate Availability

Executive Meeting Manager

Spa - Supervisor

Evening Manager

Lead Massage Therapist

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