Top 39 desk analyst Jobs in naperville, il

IT Service Desk Analyst
Endeavor Health —Warrenville, IL
- $26.36 - $39.54 an hour
- Full-time
- Hybrid work
- Windows
- High school diploma or GED
- 1 year
- Free parking
- Wellness program
3d
Service Desk Level 1 Analyst
DYOPATH —Oakbrook Terrace, IL
- $20 an hour
- Remote
- Computer science
- Computer Science
- Windows
- Health savings account
- Paid holidays
Quick Apply
2d
Entry Level Technical Support
Agilant Solutions Inc —Naperville, IL
- $16 - $18 an hour
- Weekends as needed
- Writing skills
- Office
- Windows
- Paid training
- Health insurance
Contact Center Manager
Agilant Solutions Inc —Naperville, IL
- $55,000 a year
- Full-time
- Office
- Microsoft Office
- 3 years
Senior Compensation Analyst
Athletico Physical Therapy —Oak Brook, IL
- $88,000 - $98,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Office
- Paid parental leave
- Health savings account
Analyst, Applied Epic Application Management
Acrisure, LLC —Naperville, IL
- $65,000 - $95,000 a year
- Full-time
- Computer Science
- Mid-level
- Analysis skills
- Commuter assistance
- Paid parental leave
Financial Analyst
Athletico Physical Therapy —Oak Brook, IL
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Office
- Paid parental leave
- Health savings account
Contact Center Manager
Agilant Solutions —Naperville, IL
- $55,000 a year
- Full-time
- Office
- Microsoft Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Finance Manager (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $101,000 - $120,000 a year
- Remote
- Microsoft Outlook
- CPA
- Office
- Health savings account
- Paid holidays
14d
Help Desk Analyst
ARTHUR SCHUMAN INC —Elgin, IL
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Analyst
INISGHT2PROFIT —Chicago, IL
- $55,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
7d
Financial Analyst FP&A
Athletico Physical Therapy —Oak Brook, IL
- $74,000 - $79,000 a year
- Overtime
- Hybrid work
- English
- Mid-level
- Office
- Paid parental leave
- Health savings account
IT Support Technician
Suncast Corporation —Batavia, IL
- $50,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Retirement & Wealth - Compliance Analyst (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $65,000 - $75,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
4d
Sr Application Support Analyst
S&S Activewear LLC —Bolingbrook, IL
- $85,363 - $92,477 a year
- Full-time
- Background check
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Oracle Business Systems Analyst
UGN —Downers Grove, IL
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- AD&D insurance
- Paid holidays
Quick Apply
Service Desk Analyst I
Vomela —Elk Grove Village, IL
- $50,000 - $60,000 a year
- Full-time
- Computer Science
- Office
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
6h
Pension Analyst
Chicago & Vicinity Laborers District Council Pension Plan —Westchester, IL
- $36.88 - $48.96 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Systems Analyst
Meriplex —Rolling Meadows, IL
- Azure
- Mid-level
- Communication skills
Quick Apply
Supply Chain Analyst
ARTHUR SCHUMAN MIDWEST LLC —Elgin, IL
- $25 - $30 an hour
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
14d

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desk analyst jobs near naperville, il

IT Service Desk Analyst

Endeavor Health -
Warrenville, IL

Apply Now

Job Details

Full-time
$26.36 - $39.54 an hour
3 days ago

Benefits

Free parking
Wellness program
Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Retirement plan

Qualifications

Phone communication
High school diploma or GED

Full Job Description

Hourly Pay Range:

$26.36 - $39.54 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

Position: IT Service Desk Analyst
Location: Warrenville, IL
Full Time
Hours: Monday-Friday, 2:00PM - 10:30PM
Hybrid Position: After initial onsite training, most of the role will be performed remotely.

Job Summary:
As the IT Service Desk Analyst at Endeavor Health, you will be responsible for handling calls across the entire Endeavor Health system, providing front line level 1 IT support for patients using MyChart and employees and non-employees using IT Resources. This role completes basic triage and resolution or escalation of tickets and phone calls via ITSM platform and phone system.

To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices.

What you will do:

Provides assistance to internal and external users regarding computer software and hardware problems via telephone, chat, and ticketing systems and manage incoming user requests.
Consults with Information System Support staff to determine if higher level support is needed and takes appropriate action to dispatch support.
Manages incoming user requests, utilizing help desk tracking software.
Provides users with professional, courteous, timely and efficient customer service support, utilizing over the phone and remote communication technologies to service the end user.
Other duties as assigned by leadership.

What you will need:

Education: High School Diploma
Experience:
One (1) or more years of experience in customer service, technology or in a healthcare setting or relevant related industries.
Unique or Preferred Skills:
Demonstrates solid verbal and written communication skills.
Knowledge of current versions of Windows, MacOS, and ChromeOS.
Previous experience in a technical 24x7 call center environment.
Knowledge of Epic or other EHR software packages, preferred.
Computer technical certification, preferred.
Excellent customer service skills.
Clear, concise written and verbal skills required to interact with customers via phone and document cases in case management system.
Solid understanding of information processing fundamentals and best practices.
Ability to manage multiple projects with efficiency.
Solid domain knowledge and interpersonal skills.
Personal and ethical accountability.
Demonstrates analytical and critical thinking for problem solving / issue resolution.

Benefits (For full time or part time positions):

Premium pay such as shift, on call, holiday and more based on an employee’s job (This position is eligible for Premium Pay)
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Apply Now

Refine Your Search

desk analyst jobs in naperville, il

IT Service Desk Analyst

Service Desk Level 1 Analyst

Entry Level Technical Support

Contact Center Manager

Senior Compensation Analyst

Analyst, Applied Epic Application Management

Financial Analyst

Contact Center Manager

Finance Manager (Remote)

Help Desk Analyst

Helpdesk Analyst

Financial Analyst FP&A

IT Support Technician

Retirement & Wealth - Compliance Analyst (Remote)

Sr Application Support Analyst

Oracle Business Systems Analyst

Service Desk Analyst I

Pension Analyst

Systems Analyst

Supply Chain Analyst

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