Top 3 Dispatcher/customer service representative / Jobs in Naples, Fl

Dispatcher/Customer Service Representative / Full Time
Garage Door Partners —Naples, FL
- Up to $30 an hour
- Full-time
- Typing
- Entry level
- Paid training
Quick Apply
Ramp Assistant I - Part Time
City of Naples Airport Authority —Naples, FL
- $17.74 - $21.74 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Ability to lift 75 pounds
- Employee assistance program
- Opportunities for advancement
Quick Apply
Full-Time Patient Transporter- 1st Shift
Xanitos Inc —Naples, FL
- $14 an hour
- Full-time
- Background check
- Hospital
- Customer service
- Wellness program
- Paid jury duty
Quick Apply

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Carrier Account Representative
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Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls.
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Dispatcher/Customer Service Representative
FIDELITONE —Grove City, OH
Works with and assists drivers and customers to problem solve and provide excellent customer service. The dispatcher will work and communicate closely with…
$20 an hour
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Dispatcher/Customer Service Representative / Full Time

Garage Door Partners -
Naples, FL

Quick Apply

Job Details

Full-time
Up to $30 an hour

Benefits

Paid training

Qualifications

Customer relationship building
Phone communication
Conflict de-escalation
Telephone systems
Typing

Full Job Description

Description:

This is an excellent opportunity to join a team of committed professionals in the home services industry. In this role, you will have the ability to impact our company by helping customers book service appointments. Your skills and love for helping people solve problems is key to being a great fit for this role. We are a fast-paced organization, set to thrive and grow in an exciting and stable business sector. You will help us by representing our brand as the first touch with our company.

We are committed to delivering stellar service to our customers. Our company is driven by excellence in performance, clear communication, investing in our team, and growing our brand. The right fit for us is someone who understands that customer service is a key part of how we reach goals. Our Customer Service Representatives are a critical roles within our call center team.

Responsibilities

Convert incoming customer calls into booked service appointments.
Deliver scripts with an authentic cadence.
Be clear, compelling and personable in all communication with customers.
Respond to customer requests, resolving issues and promoting the brand.
Be professional and establish customer rapport, encouraging repeat business.
Participate in training to boost booked calls and practice outbound calling.
Resolve customer complaints quickly – involving Call Center Manager as needed.
Maintain customer database with accurate information.
Support for Lead Dispatcher
Assist in relaying accurate information to technicians, ensuring proficient, quality customer experiences.
Assist in updating customers throughout the day on the technician’s progress.

Requirements:

Develop a proven track record in customer service.
Good typist and proficient with phone systems.
Strong verbal and written communications.
Ability to build trust and demonstrate empathy.
Service Titan experience is a plus.
Personality that blends well with a fast-paced, goal-driven environment.
Loves to win as a team.
Support for Lead Dispatcher
Strong verbal and written communications.
Ability to build trust, diffuse conflict and hold others accountable.
Personality that blends well with a fast-paced, goal-driven environment.
Competitive individual contributor who also loves to win as a team.

FULL TIME, IN OFFICE POSITION:

This is a full-time 5 days a week position that does require a weekend day / Schedule options can be flexible for candidate(s) who meet the skill sets required

Sample Schedule 1 ( 9:00-5:30pm Sunday-Thursday )
Sample Schedule 2 ( 8:00-4:30pm Tuesday – Saturday )
Sample Schedule 3 ( 10:30am-7:00pm Monday – Friday ) Alternating 1 weekend day every 3 weeks

TRAINING: Two (2) weeks Paid Training, M-F 8:30am-4:30pm w/ 30 min break

PAY: Up to $30/hr.

Join our winning team!

Quick Apply

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dispatcher/customer service representative / jobs in naples, fl

Dispatcher/Customer Service Representative / Full Time

Ramp Assistant I - Part Time

Full-Time Patient Transporter- 1st Shift

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