Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio, nestled in the heart of Naples, Florida. Featuring 474 elegantly appointed guest rooms and boasting an expansive 85,000 square feet of meeting space across 35 versatile rooms, our resort isn't just a place to work; it's a dynamic experience. At Naples Grande Beach Resort, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, surrounded by stunning views of the Gulf of Mexico and lush tropical landscapes. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you are just starting your career or looking to advance in the industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. Take the first step towards a rewarding career by applying today.
What you will have an opportunity to do:
Job Description
Director of Food & Beverage (DOFB)
Naples Grande Beach Resort – Naples, FL
Independent Luxury Resort | Full‑Service | High‑Volume Operations
Overview
The Director of Food & Beverage is responsible for providing strategic leadership and hands‑on management for all food and beverage operations at Naples Grande Beach Resort, including restaurants, lounges, banquets, in‑room dining, and outlet support teams. The Resort is currently undergoing a major renovation that will re-position the property to a luxury Resort destination. We are searching for a dynamic F&B leader that has a proven record of success in operating multiple high end restaurant venus in addition to high volume banquet and catering. This Executive role will report directly to the VP/Managing Director and will partner with corporate Team to create a sustainable operation that will result in exceeding our guest expectations as well as achieving financial results.
Responsibilities
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Provide leadership and oversight for all food and beverage outlets, banquet operations, and service teams, ensuring consistent execution of luxury service standards.
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Drive maximum operational efficiency, presentation, and quality across all F&B venues while maintaining exceptional guest satisfaction scores.
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Lead and champion Forbes service standards, including staff training, ongoing auditing, coaching, and accountability.
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Develop, implement, and maintain operating procedures, training programs, schedules, policies, and labor standards for all F&B departments.
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Manage all financial aspects of the department, including labor control, budgeting, forecasting, purchasing, inventory management, and capital planning.
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Oversee maintenance and lifecycle management of all food and beverage equipment and supplies.
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Evaluate and enhance existing procedures while developing new concepts or service enhancements that elevate the guest experience.
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Serve as a senior leader in guest engagement—handling escalated guest requests, concerns, and recovery situations with professionalism and care.
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Foster strong communication and collaboration across all resort departments to ensure seamless service delivery.
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Support and lead high‑volume banquet and group operations, including weddings, social events, and corporate functions.
What are we looking for?
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Three to five years of experience as a Director of Food & Beverage at a luxury hotel or resort, with demonstrated success in high‑volume banquet and catering operations.
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Strong expertise in budgeting, forecasting, labor management, and capital expenditures within a resort or large F&B environment.
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Experience in a Forbes 4‑ or 5‑Star property strongly preferred.
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College education required; degree in Hotel Management, Hospitality, or Business Administration preferred.
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Highly organized leader with strong attention to detail and the ability to manage multiple priorities while meeting deadlines.
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Excellent computer proficiency; experience with Excel, Outlook, OpenTable, and Delphi strongly preferred.
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Ability to thrive in a dynamic, fast‑paced, and guest‑focused resort environment.
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Strong verbal and written communication skills in English.
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Exceptional interpersonal and leadership skills with the ability to inspire and develop teams.
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Physical ability to stand for extended periods and actively engage in outlet and event operations.
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Current TIPS Alcohol Certification or comparable alcohol service certification required (or ability to obtain within a designated timeframe).
#ZR150
#IND100
Compensation:
$150,000
$175,000
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
