Job Title: Bright Beginnings Program Assistant Manager
Reports to: Director of Family Literacy Expansion
Classification: Full-Time, Non-Exempt
Location: Naples FL, Satellite Location
Schedule: M-F, 8:00 a.m. – 4:30 p.m.
Start Date: 07/01/2026
The Mission Behind the Role
At Grace Place, we believe a family's story doesn't have to be defined by poverty. Every day, we work to change that, through education, community, and a deep commitment to the families we serve. But that work doesn't happen without people who are organized, driven, and genuinely invested in what we're building.
That's where you come in.
As Bright Beginnings Program Assistant Manager, you will be the operational heartbeat of our Family Literacy Expansion, the person who makes sure families stay enrolled, data stays accurate, staff stays coordinated, and no family falls through the cracks. You'll work alongside the Director of Family Literacy Expansion to bring the Grace Place Family Literacy Model® to life across two sites, supporting every piece of our two-generation approach: Early Childhood Education, Adult Education, Parent Time, and PACT Time.
This isn't a behind-the-desk role. It's for someone who thrives in the middle of the action, who finds purpose in the details, and who understands that a well-run program is what allows families to show up, stay engaged, and grow.
What Success Looks Like in This Role
Bright Beginnings sites are fully enrolled, attendance is strong, and families feel genuinely supported from day one. Data is accurate, timely, and audit-ready. Registration, classroom placement, and communication systems run smoothly, so families and staff can focus on what matters most. Events are well-organized, well-attended, and reflective of everything Grace Place stands for.
What You Will Do
- Coordinate family recruitment, registration, enrollment, and classroom placement across the two new sites
- Maintain daily attendance tracking and follow-up systems, conducting outreach to families regarding absences to support retention
- Ensure accurate data entry and documentation across program records, assessments, and funder reporting requirements
- Assist with transportation coordination, keeping families and staff informed and aligned
Support Families Directly
- Communicate regularly with Bright Beginnings families to assess needs, encourage engagement, and ensure program commitment
- Coordinate guest speakers, partner services, and family support resources
- Support program events including orientations, graduations, and family engagement activities
- Foster a welcoming, respectful, and culturally responsive environment at every touchpoint
Drive Operational Excellence
- Monitor enrollment, attendance, transitions, and program outcomes across all sites
- Coordinate inventory and supply management for program and office needs
- Support cross-site alignment of data systems, communication, and resources
What You Bring
- High school diploma or GED required; Associate's degree preferred
- Experience in family literacy, early childhood education, or a related field preferred
- Bilingual in English and Spanish (written and spoken); required
- Proficiency in Microsoft Office and the ability to learn new data systems quickly
- A valid Florida Driver's License and willingness to travel between sites
- Current First Aid and CPR certification, or ability to obtain within 90 days of hire
- Willingness to complete DCF Certification, fingerprinting, and background checks
- The ability to work independently, stay organized under pressure, and genuinely care about the families you serve
- A deep commitment to the mission and core values of Grace Place
Physical Demands & Work Environment
This position requires the employee to be physically present and actively engaged in an early childhood classroom environment to ensure the safety, supervision, care, and developmental support of children ages in accordance with DCF regulations and Grace Place safety protocols.
Essential Physical requirements of this role include:
- Although this is an administrative role, the Assistant Manager must be able and prepared to step into a classroom at any time to maintain required staffing ratios, ensure child safety, or support classroom operations when needed.
- Frequently lift, carry, or hold children weighing between 10 and 40 pounds.
- Occasionally lift or assist with weight exceeding 40 pounds.
- Sit on the floor or low chairs, stand, walk, bend, squat, kneel, reach (overhead, at, and below shoulder level), twist, and move quickly between areas of the classroom and playground throughout the workday.
- Move at a pace sufficient to ensure child safety across classrooms, common spaces, and outdoor areas, including uneven surfaces.
- Communicate clearly through spoken word to children, families, and staff.
- Remain physically active and mentally alert for extended periods of time to respond immediately to the needs of children and any unexpected situations or emergencies.
- Maintain the energy, stamina, and awareness necessary to perform essential job functions throughout the assigned shift.
- Operate a motor vehicle to travel between Grace Place locations, attend meetings, trainings, or off-site obligations, and transport materials as needed. When driving is required as part of job duties, the employee must maintain a valid driver’s license, acceptable driving record, and active automobile insurance.
Reasonable accommodations will be considered in accordance with the Americans with Disabilities Act (ADA) to enable qualified individuals to perform these essential functions.
Additional Eligibility Qualifications:
Level 2 Background check, fingerprinting required. Valid driver’s license with an acceptable driving record. Proof of valid automobile insurance
Background Screening Requirement
All applicants must successfully complete required State and National background screening as a condition of employment prior to beginning work at Grace Place for Children and Families. Screening is conducted in accordance with applicable Florida law, including Chapter 435, Florida Statutes, and, when applicable, Chapter 408, Florida Statutes.
Background screening includes fingerprinting for FDLE and FBI criminal history checks and review through the Florida Care Provider Background Screening Clearinghouse. Employment is contingent upon receipt, review, and approval of screening results.
Clearinghouse
Clearinghouse | Florida Agency for Health Care Administration
Why Grace Place
Grace Place puts faith into action — providing pathways out of poverty by educating children and families. When you join our team, you're not just filling a role. You're becoming part of a community that shows up every day for the families who need it most.
Benefits:
- At Grace Place, we are committed to supporting the well-being, stability, and growth of our team. We offer a comprehensive and competitive benefits package designed to care for our employees both personally and professionally.
- Medical Insurance: Grace Place covers approximately 90% of employee health premiums.
- Medical Eligibility: Begins on the first of the month following 30 days of employment
- Dental & Vision Insurance: Available to eligible employees
- Employer-Paid Benefits: Long-term disability (LTD), short-term disability (STD), and group life insurance
- Retirement (401(k)): Eligible after 90 days of employment, with employer matching contributions (Up to 4% Company Match)
- Professional Development: Opportunities to support continued learning and career growth
- Paid Time Off: 15 days of PTO in the first year
- Holidays & Closures: 15 days of paid holidays and campus closure days.
Equal Employment Opportunity Statement:
Grace Place values diversity in the workplace and among our partners and other stakeholders.
It is the policy of Grace Place to provide equal employment opportunities to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, color, religion, sex, national origin, age, disability, marital status, pregnancy, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by Grace Place where appropriate.
Employees and applicants shall not be subjected to harassment, intimidation or any type of retaliation because they have (1) filed a complaint; (2) assisted or participated in an investigation, compliance review, hearing or any other activity related to the administration of any federal, state or local law requiring equal employment opportunity; (3) opposed any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercised any other legal right protected by federal, state or local law requiring equal opportunity.
The above-mentioned policies shall be periodically brought to the attention of supervisors and shall be appropriately administered. It is the responsibility of each supervisor at Grace Place to ensure affirmative implementation of these policies to avoid any discrimination in employment. All employees are expected to recognize these policies and cooperate with their implementation. Violation of these policies could be considered a disciplinary offense.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
