Top 150 Peer support Jobs in Nashville Tn

Associate, Healthcare & Business Support
Lyft —Nashville, TN
- $16.62 - $20.77 an hour
- Weekends as needed
- Remote
- Fair chance
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Remote Customer Service Representative
Kobie Marketing —Nashville, TN
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Homeless Outreach Worker
Park Center Inc. —Nashville, TN
- $21.65 - $24.61 an hour
- Overnight shift
- Hybrid work
- Computer literacy
- Mid-level
- Office
Quick Apply
14d
PSH Recovery Support Coordinator II
Park Center Inc. —Nashville, TN
- $23.71 - $25.13 an hour
- Full-time
- Hybrid work
- Master of Social Work
- Computer literacy
- Mid-level
Quick Apply
Family Support Specialist
YWCA Nashville & Middle Tennessee —Nashville, TN
- $21.63 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Customer Relations Representative
Caterpillar —Nashville, TN
- $74,124 - $118,608 a year
- Full-time
- Spanish
- Oracle
- Word processing
- Health savings account
- Paid holidays
1d
Peer Support Specialist
Music City Detox —Madison, TN
- $14 - $15 an hour
- HIPAA
- Entry level
Quick Apply
Community Programs Support Specialist
St Lukes Community House —Nashville, TN
- Weekends as needed
- Background check
- Classroom
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Peer Support Specialist, FEPI (Nashville, TN)
Mental Health Cooperative —Nashville, TN
- $38,600 a year
- Full-time
- Mid-level
- High school diploma or GED
- Children
- Mileage reimbursement
- Health savings account
14d
HIV Screening Specialist - Peer Recovery Specialist
Nashville CARES —Nashville, TN
- $19.13 - $21.06 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
5d
988 Crisis Navigator
Centerstone of Tennessee, Inc. —Nashville, TN
- $15.75 - $22.00 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Psychology
- 403(b) matching
- Health savings account
Quick Apply
22h
Crisis Care Consultant
Centerstone of Illinois, Inc. —Nashville, TN
- $16.50 - $23.10 an hour
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Psychology
- 403(b) matching
- Health savings account
Quick Apply
2d
Certified Peer Recovery Specialist
Cedar Recovery —Nashville, TN
- $20 - $23 an hour
- Full-time
- Pass drug screening
- Mid-level
- High school diploma or GED
Quick Apply
9d
DV Advocate FT Evenings
YWCA Nashville & Middle Tennessee —Nashville, TN
- $19.38 an hour
- Full-time
- Residential
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
7d
FT DV Advocate - Evening
YWCA Nashville & Middle Tennessee —Nashville, TN
- $19.38 an hour
- Online Application
- Residential
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Admissions Specialist Call Center
Promises Behavioral Health, LLC —Brentwood, TN
- Weekends as needed
- Research
- Mid-level
- Residential
Public Health Educator
Prospect Infosys Inc —Nashville, TN
- $35 an hour
- Full-time
- Nursing
- 5 years
- HIPAA
Quick Apply
Sales Associate
Hustler Hollywood —Nashville, TN
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Merchandising
- Employee discount
TN Certified Peer Recovery Specialist
Centerstone of Tennessee, Inc. —Nashville, TN
- $15.75 - $22.00 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- 403(b) matching
- Health savings account
Quick Apply
6d
Specialist: Seasonal, Part-time
Apple —Nashville, TN
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance

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Associate, Healthcare & Business Support

Lyft -
Nashville, TN

Apply Now

Job Details

$16.62 - $20.77 an hour

Benefits

Commuter assistance
Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer relationship building
Customer support

Full Job Description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The Emerging Business team provides white glove support to a variety of customers. In this role, you will be primarily focused on supporting a variety of customers, such as riders and drivers involved in a healthcare ride, or other enterprise industries. In every interaction, you will leverage the Lyft platform to meet the transportation needs for all users of our platform, providing customized resolutions to create win/win solutions.

As an Associate on the Lyft Business Support team, you'll be responsible for providing Enterprise grade customer support to a variety of Lyft customers via an omnichannel experience.

You'll leverage our existing support program and resources to deliver quality resolutions for small, large, and strategic customers alike. You'll own each resolution from start to finish, ensuring that the customer feels heard and cared for throughout. Your efforts will reliably meet/exceed efficiency and customer satisfaction metrics.

Most importantly, your tenacity, positive outlook, self-awareness, and determination to make it happen will buoy everyone around you. You are organized and a resourceful problem-solver who thrives, as both, a teammate and individual contributor!

In short, you'll be the face and voice for all Lyft Business rides, and strive to provide the best-in-class customer experience.

Responsibilities:

Be the first point of contact for Partners, who may be contacting Lyft regarding healthcare rides or an enterprise account.
Create an exceptional, personalized service experience for Lyft Business customers
Be a calm and empathetic voice in critical and emotional situations
Provide friendly, timely support via phone, chat and email
Meet/exceed efficiency and customer satisfaction KPIs
Teach and learn from your peers and colleagues to maximize everyone's contribution
Provide feedback to xfn stakeholders on process or product improvements

Experience:

Minimum one (1) year of experience working in a directly customer-facing role via written, chat, and/or phone channels
Experience working in a fast-paced environment, while also being efficient with their time, and detail oriented.
You truly care about Lyft's mission, and the happiness and success of the customer
Impeccable communication skills… Your communication style conveys empathy and complex instructions warmly, succinctly, and with flawless spelling and grammar
A zest for problem-solving… You enjoy applying your own knowledge and inquisitiveness towards helping others by actively listening, asking thoughtful questions, and methodically working towards a solution
Focus on teamwork… You work exceptionally well with others, building relationships that sustain a fun and productive work culture and seizing opportunities to teach and learn from your peers
Analytical curiosity and a commitment to improve… You naturally synthesize inputs from individual customer issues to identify trends
A willingness to work a flexible schedule, which may include, mornings, nights, weekends, and holidays
[Nice to have] Experience working within Zendesk (ticketing) and Intercom (live chat), or comparable platforms

Benefits:

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role is fully remote in Nashville, candidates for this role must be based in the Nashville metro area. #Remote

The expected base pay range for this position in the Nashville area is $16.62 - $20.77, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Apply Now

Refine Your Search

peer support jobs in nashville tn

Associate, Healthcare & Business Support

Remote Customer Service Representative

Homeless Outreach Worker

PSH Recovery Support Coordinator II

Family Support Specialist

Customer Relations Representative

Peer Support Specialist

Community Programs Support Specialist

Peer Support Specialist, FEPI (Nashville, TN)

HIV Screening Specialist - Peer Recovery Specialist

988 Crisis Navigator

Crisis Care Consultant

Certified Peer Recovery Specialist

DV Advocate FT Evenings

FT DV Advocate - Evening

Admissions Specialist Call Center

Public Health Educator

Sales Associate

TN Certified Peer Recovery Specialist

Specialist: Seasonal, Part-time

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