Top 25 Collections manager Jobs in Natick, Ma

Collections Manager
Hanscom Federal Credit Union —Littleton, MA
- $81,380.62 - $101,725.78 a year
- Extended hours
- Hybrid work
- Computer literacy
- Basic math
- Research
- Health insurance
- Dental insurance
Quick Apply
14d
Manager, Credit and Collections MA (Hybrid Schedule)
Eversource Energy Service Company —Westwood, MA
- $149,920 - $166,580 a year
- Full-time
- Hybrid work
- Customer service
- Office
- Residential
4d
Manager of Cash & Credit Collections - Americas
Dassault Systèmes —Waltham, MA
- $85,000 - $145,000 a year
- Oracle
- Finance
- 8 years
- Paid holidays
- Disability insurance
Supervisor, Customer Billing and Accounting (Hybrid Schedule)
Eversource Energy Service Company —Westwood, MA
- $103,650 - $115,170 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
11d
Accounts Receivable Manager
Holistic Industries —Westborough, MA
- $70,000 - $85,000 a year
- Full-time
- ERP systems
- Urgent Care
- Mid-level
- Store discount
- Health savings account
Quick Apply
Billing / AR Manager
MAS Building & Bridge, Inc —Norfolk, MA
- $75,000 - $85,000 a year
- Online Application
- Mid-level
- Office
- Finance
- Profit sharing
- Paid holidays
Quick Apply
Data Collection Lab Manager
Generalist —Somerville, MA
- $40 - $50 an hour
- Contract
- 5 years
- Mentoring
- Recruiting
Counter Manager- Macy's Natick Collection
Pandora Jewelry —Natick, MA
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- AD&D insurance
- Disability insurance
Manager, Billing & Revenue Operations
Recorded Future —Boston, MA
- $108,000 - $162,000 a year
- Full-time
- Hybrid work
- Azure
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Beauty Supervisor-Natick Collection
Victoria's Secret —Natick, MA
- $20 - $24 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Fair chance
Manager, Corporate Art Loan Program
The Trustees of Reservations —Lincoln, MA
- $36,720 - $40,800 a year
- Part-time
- Hybrid work
- Business development
- Bachelor's degree
- Team management
- 401(k) matching
Quick Apply
10h
Commercial Loan Portfolio Manager
Central One Federal Credit Union —Auburn, MA
- $76,000 - $98,000 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Finance
1d
Retail Cosmetics Sales Leader - Prestige Beauty, Natick Collection - Full Time
Macy’s —Natick, MA
- $16.50 - $26.76 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- Store discount
- Paid holidays
9d
Assistant Store Manager - Natick Collection
Aeropostale —Natick, MA
- $17.50 - $24.13 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Mid. All Source Collection Requirements Manager
Prescient Edge Federal —Devens, MA
- $90,000 - $95,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Mid. Reachback Mid-Level All Source Intel. Collection Requirements Manager
Prescient Edge Federal —Devens, MA
- $90,000 - $100,000 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Customer Service - Self Storage Manager
Public Storage —Somerville, MA
- $17.50 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
11d
Assistant Sales Supervisor, Natick Collection - Full Time
Macy’s —Natick, MA
- $17.50 - $28.32 an hour
- Weekends as needed
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays

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Collections Team Member II - Repossession, Hybrid Marlboro MA, Full-Time
First Technology Federal Credit Union —Marlborough, MA
Make collection calls to assist with departmental goals, as and when necessary. Attempt to contact members prior to assigning an account for repossession to…
$21.50 - $24.00 an hour
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Manager, Credit and Collections MA (Hybrid Schedule)
Eversource Energy Service Company —Westwood, MA
Lead the development, implementation, standardization, and administration of credit and collections policies, procedures, programs, and performance standards…
$149,920 - $166,580 a year
4d

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Collections Manager

Hanscom Federal Credit Union -
Littleton, MA

Quick Apply

Job Details

Permanent | Full-time
$81,380.62 - $101,725.78 a year
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance

Qualifications

Computer operation
Staff supervision
Confidential information handling
Team supervision
Copy machines
Basic math
Employee relationship building
Research
Fax machines
Mortgage debt collection accounts
Computer skills
Bad debt management
Debt management
General management
Collections account management
Real estate foreclosures
Bankruptcy

Full Job Description

It’s an exciting time to be at Hanscom Federal Credit Union!

As a member of our Collections Department, you will join a dynamic team of purpose-driven individuals committed to delivering exceptional service to our members.

Who we are – Hanscom Federal Credit Union

Members-first – our members are our top priority. We make business decisions with our members at the top of mind.
Integrity – we’re honest and committed to doing what’s best for our members and our company. What is right isn’t the same as what is easy.
Teamwork – we are in this together and we all benefit from our success.
Innovation – we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
Empathy – we understand that communication starts by listening, understanding diverse perspectives, and caring about others’ sustained success.

What we offer

$81,380.62/annual to $101,725.78/annual

Compensation for this position will be determined based on the candidate's experience, skills, and qualifications. Final pay may vary depending on factors such as prior experience, expertise, and specific requirements of the role. We are committed to offering competitive compensation and will discuss the final pay rate with candidates should an offer be made.

A full-time, permanent position that will reward you through an annual bonus program.
Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
A flexible hybrid work schedule environment.
We are committed to fostering career growth and development – when you join our organization it’s not just a job.
We look to develop your skills aligned to our business needs and help you progress in your career.

Who you are – Collections Manager

You are a dynamic, detail-oriented, intuitive person with the ability to develop relationships, build rapport and become a trusted team member. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

What you'll do

Direct collection efforts for consumer, residential and commercial loan delinquency.
Develop collection strategies for early-stage, mid-stage, and late-stage delinquencies.
Monitor delinquency trends and implement proactive loss mitigation initiatives.
Oversee repossessions, bankruptcies, skip tracing, recoveries, and charge-off activities.
Ensure consistent application of hardship programs, payment arrangements, and settlement guidelines.
Oversee loss mitigation programs, repayment plans, loan modifications, forbearance agreements, and foreclosure alternatives.
Coordinate with legal counsel, foreclosure attorneys, investors, and other servicing vendors.
Monitor repossession and foreclosure timelines and minimize credit losses.
Evaluate borrower financial information and collateral positions for commercial loan workouts.
Recommend restructures, renewals, modifications, settlements, or legal actions.
Researches, responds and tracks member complaints related to Collections.
Create and updates policies and procedures.
Administrator for the collections software system. Monitors for any problems, issues or enhancements and verifies reliability.
Ensure adherence to Credit Union policies and internal controls.
Support internal audits, regulatory examinations, and external audits.
Prepare all weekly, monthly, and quarterly reports and present them to senior management.

Leadership & Management:

Lead, coach, and develop a high-performing collections team.
Set staff goals, monitor progress and direct the workflow of the department to ensure standards are met.
Establish performance expectations, productivity metrics, and service standards.
Conduct performance evaluations, employee development planning, and monthly 1:1s.
Foster a culture focused on member solutions, accountability, compliance, and continuous improvement.
Manage employee schedules as well as time off requests.

Knowledge/Skills/Experience Required:

5 - 8 years of progressive collections experience within a financial institution.
Minimum 3–5 years of management or supervisory experience.
Experience managing consumer, mortgage, and commercial collections.
Experience with bankruptcies, foreclosures, repossessions, commercial workouts, and loan modifications.
Experience with SBA workout and liquidation SOPs preferred.

PHYSICAL REQUIREMENTS
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

** Must be authorized to work in the US **

Experience

Required

3 - 5 years: management or supervisory experience.
5 - 8 years: progressive collections experience within a financial institution.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

collections manager jobs in natick, ma

Collections Manager

Manager, Credit and Collections MA (Hybrid Schedule)

Manager of Cash & Credit Collections - Americas

Supervisor, Customer Billing and Accounting (Hybrid Schedule)

Accounts Receivable Manager

Billing / AR Manager

Data Collection Lab Manager

Counter Manager- Macy's Natick Collection

Manager, Billing & Revenue Operations

Beauty Supervisor-Natick Collection

Manager, Corporate Art Loan Program

Commercial Loan Portfolio Manager

Retail Cosmetics Sales Leader - Prestige Beauty, Natick Collection - Full Time

Assistant Store Manager - Natick Collection

Mid. All Source Collection Requirements Manager

Mid. Reachback Mid-Level All Source Intel. Collection Requirements Manager

Customer Service - Self Storage Manager

Assistant Sales Supervisor, Natick Collection - Full Time

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