Top 27 Medical office manager Jobs in Navarre, Fl

Patient Service Manager
North Florida Surgeons, P.A. —Fort Walton Beach, FL
- Ability to walk for extended periods
- HIPAA
- Clinic
Quick Apply
Operations Director (Cardiology, Pensacola, FL)
Cardiovascular Associates of America —Pensacola, FL
- $130,000 - $185,000 a year
- Full-time
- Microsoft Outlook
- HIPAA
- Bachelor's degree
Quick Apply
10d
Urgent Care Operations Clinic Manager
CRH Healthcare, LLC —Pensacola, FL
- Computer literacy
- Urgent Care
- Accounting
- Health insurance
- Dental insurance
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Assistant Dental Office Manager
Aspen Dental —Gulf Breeze, FL
- $20 - $24 an hour
- Full-time
- Dental office
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
6d
Practice Coordinator
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- OSHA
- Computer literacy
- HIPAA
Practice Manager, Multi-Specialty Practice
West Florida Medical Center Clinic PA —Pensacola, FL
- Extended hours
- Customer service
- Mid-level
- Bachelor's degree
Manager - Patient Access Emergency Department
Baptist Health Care Corporation —Pensacola, FL
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
Quick Apply
Director - Operations - Orthopedics & Urgent Care
Baptist Health Care Corporation —Pensacola, FL
- Full-time
- Background check
- 5 years
- Urgent Care
Quick Apply
Practice Administrator
Center for Sight Northwest Florida —Pensacola, FL
- Weekends as needed
- Microsoft Excel
- 5 years
- Computer literacy
- Health savings account
- AD&D insurance
Imaging Manager
White-Wilson Medical Center,P.A. —Ft Walton Bch, FL
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to climb stairs
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9d
Patient Access Supervisor- Emergency Department
Baptist Health Care Corporation —Pensacola, FL
- Full-time
- Background check
- HIPAA
- Mid-level
Quick Apply
Pharmacy Operations Manager
Walgreens —Navarre, FL
- $22.50 - $31.00 an hour
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Continuing education credits
- Health insurance
Regional Manager
MainStreet Family Care —Milton, FL
- Nursing
- RN License
- Urgent Care
- Health insurance
- 401(k) matching
Quick Apply
Assistant Center Manager
CSL Plasma —Pensacola, FL
- Full-time
- Management
- Mid-level
- Clinic
Practice Coordinator - Ear Nose & Throat
Baptist Medical Group, LLC —Pensacola, FL
- Full-time
- Background check
- Mid-level
- High school diploma or GED
Quick Apply
Clinical Manager
Concierge Home Care —Fort Walton Beach, FL
- From $85,000 a year
- Full-time
- Background check
- RN License
- Office
- Dental insurance
- 401(k)
Quick Apply
9d
Regional Coding Operations Manager WFH
HCA Florida Fort Walton-Destin Hospital —Fort Walton Beach, FL
- Full-time
- 5 years
- Critical & Intensive Care
- Travel
- Employee stock purchase plan
- Disability insurance
Quick Apply
HOUSEKEEPING OPERATIONS MANAGER, Days, Pensacola, FL
Crothall Healthcare —Pensacola, FL
- $52,000 - $55,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Military
- Commuter assistance
- Paid parental leave
Quick Apply
8d
Healthcare Technical Consulting Manager - IT Strategy & Operations
Huron Consulting Services LLC —Pensacola, FL
- $130,000 - $150,000 a year
- Full-time
- Oracle
- 5 years
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
Home Health Clinical Manager, PRN
Centerwell —Pensacola, FL
- $77,200 - $106,200 a year
- Part-time
- CPR Certification
- Nursing
- RN License
- 401(k)
- Paid time off

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Patient Service Manager

North Florida Surgeons, P.A. -
Fort Walton Beach, FL

Quick Apply

Job Details

Qualifications

Customer communication
Medical insurance coverage verification
Business intelligence report generation
Team scheduling
Bachelor's degree
Productivity software
Healthcare data reporting
Data analytics technologies

Full Job Description

Position Summary

The Patient Service Manager is responsible for overseeing all front-end patient access and support operations across the organization, including reception, scheduling, call center, patient intake, referrals, and administrative workflow functions. This leadership role is responsible for driving operational efficiency, enhancing the patient experience, improving workflow processes, and ensuring consistent performance standards across all patient service teams.

The Patient Service Manager serves as a key operational leader who combines healthcare operations knowledge, leadership experience, analytics, and EMR expertise to support data-driven decision making and continuous improvement initiatives. This role works closely with physicians, clinical leadership, business office teams, and executive leadership to optimize patient throughput, scheduling efficiency, communication workflows, and overall clinic operations.

This position directly oversees Healthcare Support Specialists, Team Leads, Patient Care Representatives, and other patient access staff.

Location: Orthopaedic Associates – Multiple Locations ( Fort Walton Beach, Destin and Crestview and other offices as needed)

Key Responsibilities

Leadership & Team Management

Provide direct leadership and oversight for all Patient Service, Reception, and Call Center staff.
Recruit, train, mentor, coach, and evaluate team members to ensure high performance and professional development.
Establish performance expectations, productivity standards, and accountability measures for all front-end operations.
Conduct regular staff meetings, training sessions, and workflow reviews.
Foster a culture of teamwork, professionalism, accountability, and exceptional customer service.
Address escalated employee and patient concerns in a timely and professional manner.

Operational Oversight

Oversee daily front office and patient communication operations to ensure efficient clinic flow and patient access.
Monitor scheduling templates, appointment utilization, cancellation rates, wait times, and patient throughput metrics.
Optimize provider scheduling workflows to maximize efficiency and patient access.
Ensure accurate scheduling, registration, insurance verification, referrals, and authorizations.
Collaborate with clinical leadership to improve operational workflows and reduce bottlenecks within the clinic.
Maintain standardized workflows and operational consistency across all clinic locations.
Assist with implementation and optimization of operational initiatives, policies, and process improvements.

Reporting & Analytics

Utilize Athenahealth EMR and reporting tools to generate operational reports and dashboards.
Monitor KPIs including:
- Call abandonment rates
- Scheduling utilization
- New vs. established patient access
- Appointment lag times
- No-show and cancellation rates
- Patient throughput metrics
- Front desk productivity metrics
- Patient satisfaction trends
Analyze operational data and make recommendations to leadership for workflow improvements and staffing optimization.
Develop and maintain reporting tools that support operational and strategic decision-making.

Patient Experience

Ensure a high level of patient satisfaction and service excellence across all patient interactions.
Serve as an escalation point for complex patient service concerns and complaints.
Promote a patient-first culture focused on professionalism, empathy, communication, and responsiveness.
Monitor patient feedback and implement service improvement initiatives.

EMR & Technology Management

Serve as a super-user and operational resource for Athenahealth EMR workflows.
Support training and adoption of scheduling, registration, messaging, and workflow processes within the EMR.
Collaborate with leadership and IT teams on workflow optimization and operational system enhancements.
Ensure accurate documentation and compliance with organizational standards.

Compliance & Administrative Responsibilities

Ensure compliance with HIPAA, organizational policies, and healthcare regulations.
Maintain confidentiality of patient, employee, and financial information.
Assist leadership with budgeting, staffing models, operational planning, and performance improvement initiatives.
Support communication and coordination between front office operations, clinical staff, referrals, billing, and executive leadership.

Required Qualifications

Bachelor’s degree in Healthcare Administration, Business Administration, Healthcare Management, or related field required.
Minimum of 1–3 years of healthcare operations or medical office management experience required.
Minimum of 2 years of leadership or supervisory experience in a healthcare setting prefered.
Strong working knowledge of medical office workflows, scheduling operations, insurance verification, referrals, and patient access functions.
Experience with Athenahealth EMR strongly preferred.
Orthopedic or specialty medical practice experience preferred.
Strong proficiency with Microsoft Office Suite, reporting tools, and operational analytics.

Skills & Competencies

Strong leadership and team development skills
Excellent communication and interpersonal abilities
Data-driven mindset with strong analytical and reporting capabilities
Ability to identify workflow inefficiencies and implement operational improvements
Strong organizational and problem-solving skills
Ability to multitask in a fast-paced healthcare environment
Professional demeanor with excellent customer service skills
Ability to manage change and lead process improvement initiatives
High attention to detail and operational accountability

Work Environment & Physical Requirements

Primarily office and clinic-based environment.
Ability to sit, stand, and walk for extended periods throughout the workday.
Occasional travel between clinic locations may be required.
Ability to manage multiple priorities and deadlines in a fast-paced healthcare setting.
Regular, reliable attendance is essential.

Quick Apply

Refine Your Search

medical office manager jobs in navarre, fl

Patient Service Manager

Operations Director (Cardiology, Pensacola, FL)

Urgent Care Operations Clinic Manager

Assistant Dental Office Manager

Practice Coordinator

Practice Manager, Multi-Specialty Practice

Manager - Patient Access Emergency Department

Director - Operations - Orthopedics & Urgent Care

Practice Administrator

Imaging Manager

Patient Access Supervisor- Emergency Department

Pharmacy Operations Manager

Regional Manager

Assistant Center Manager

Practice Coordinator - Ear Nose & Throat

Clinical Manager

Regional Coding Operations Manager WFH

HOUSEKEEPING OPERATIONS MANAGER, Days, Pensacola, FL

Healthcare Technical Consulting Manager - IT Strategy & Operations

Home Health Clinical Manager, PRN

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