Top 2 Business analyst entry Jobs in Neenah, Wi

Delivery Support Specialist
HEARTLAND BUSINESS SYSTEMS LLC —Little Chute, WI
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Operations Data Analyst
Transport Refrigeration Services —De Pere, WI
- $55,000 - $75,000 a year
- Mid-level
- Finance
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
3d

Discover related jobs

Based on your search for business analyst entry jobs.

Bilingual Entry Level Recruiter
Schneider —Green Bay, WI
Answer incoming phone calls from truck driver candidates. Make outbound calls to driver prospects. Effectively communicate all driving opportunities to…
Quick Apply
Entry Level Recruiter
Schneider —Green Bay, WI
Answer incoming phone calls from truck driver candidates. Make outbound calls to driver prospects. Effectively communicate all driving opportunities to…
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Realty Project Coach
Walmart —Columbus, OH
Bachelor's degree in business or related field and 1 year of experience in project management, space management, store design, operations, data analysis, or…
$60,000 - $110,000 a year
Quick Apply
Assistant Analyst, Store Operations – Store Supplies - A&F Co.
Abercrombie & Fitch Co. —New Albany, OH
Build datasets and reports using system reporting tools. Intermediate to advanced computer skills including Microsoft Excel and experience with reporting tools…

Show more jobs in cities nearby

I want to receive the latest job alert for business analyst entry in neenah, wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business analyst entry jobs near neenah, wi

Delivery Specialist jobs in Richmond, VA

Labor Delivery Nurse jobs in Portland, OR

Delivery Specialist jobs in Houston, TX

Entry Level Payroll Specialist jobs in Dallas, TX

Delivery Specialist jobs in Las Vegas, NV

Data Analyst jobs in Brooklyn, NY

Data Analyst jobs in California

Data Analyst jobs in Plano, TX

Business Systems Analyst jobs in Houston, TX

Data Analyst jobs in Knoxville, TN

Compliance Analyst jobs in Los Angeles, CA

Data Analyst jobs in Scranton, PA

Data Center Technician jobs in Los Angeles, CA

Delivery Support Specialist

HEARTLAND BUSINESS SYSTEMS LLC -
Little Chute, WI

Quick Apply

Job Details

Full-time

Qualifications

Customer relationship building
Microsoft Outlook
Client rapport building
Employee relationship building
Team scheduling
Administrative experience
Customer engagement
Customer support ticket management
Help desk systems
Progress management
Cross-functional collaboration
Delegation
Technical Proficiency
Cross-functional communication
Office experience

Full Job Description

Description:

Position Summary:

The Delivery Support Specialist role is primarily responsible for ensuring efficient and smooth day-to-day operations of the delivery team processes and projects. This individual works closely with multiple Team Leads, Solutions Consultants, and business units to schedule, coordinate, and help progress opportunities.

Roles and Responsibilities/ Essential Functions:

Collaborate with Inside Sales and Accounts Receivable (AR) departments to monitor the business unit service intake boards and new delivery service engagements.
Monitor and respond to requests for presales support and work with the delivery team to assign resources. Provide scheduling and collaboration support.
Quote services sold/supported by business units, where appropriate. Ensure accurate margin, pricing, and descriptions of product when quoting to clients.
Monitor contract and license expiration dates sold/supported by delivery service team and coordinate with Sales to facilitate timely renewals, cancellations or service modifications.
Create Statements of Work (SOW) that fit established guidelines and provide specialized support for SOWs needing customization or deeper technical scoping.
Assist Business Unit Leaders with quoting, opportunity analysis and forecasting to improve resource scheduling and project planning.
Troubleshoot billing errors and ensure accurate client-facing credits and/or rebills with AR Team, as needed.
Support accounting on service agreement setup and invoicing.
Review accounting agreements for accuracy, where appropriate.
Collaborate effectively with colleagues in Sales, Finance, and other business units.
Provide innovative ideas on sales support process improvements and development of services.
Assist with marketing activities and special projects as defined by the Operations Manager.
Perform and support activities related to business-unit–specific processes
Monitor weekly business unit timesheets for timely submission and accuracy. Assist in troubleshooting any issues or discrepancies that prevent proper submission.
Participate in scheduled meetings with Leadership, as requested.
Provide administrative or clerical support, as needed, for team.
Attend team educational events to maintain a high-level understanding of the technologies and services offered by the delivery teams.
Cross train with other team members supporting different business units.

Requirements:

Competencies:

Accountability: Accountability looks at the extent to which an individual is willing to accept responsibility.
Communication: Ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills.
Customer Oriented: Customer orientation implies a desire to serve both external and internal clients by focusing effort on meeting the clients’ needs, understanding their concerns, and seeking to build trust.
Energetic: Energy looks at how much force or stamina the individual can bring to the position.
Friendly: Friendliness looks at the ability of the individual to behave in a beneficial, amicable, or favorable manner toward someone.
Interpersonal: Interpersonal skills look at the ability of the individual to develop and maintain relationships with others.
Organized: Organizational skills looks at the ability of the individual to be structured and methodical in working skills.
Relationship Building: Relationship building looks at the ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers.

Required Experience:

2+ years of administrative and/or office support experience including scheduling, planning, etc.
1+ years of experience utilizing a ticketing or service management platform to manage scheduling, assign tasks, monitor work progress, produce reports, and support operational research.

Preferred Experience:

2+ years working as an inside sales representative, project manager/coordinator or business analyst.
1+ years in a customer service role

Required Skills, Education and/ or Certifications:

Bachelor’s Degree or equivalent experience
Proficiency in the use of Microsoft products including Outlook, Word, Excel, and PowerPoint
Effective communication skills for collaborating across teams and supporting operational alignment

Preferred Skills, Education and/ or Certifications:

Exceptional organizational and time-management skills.
Understanding of general accounting and profitability/margins
ConnectWise Service Module Certification

Equal Opportunity Employer - Including Disabled and Veterans

#HBS

Quick Apply

Refine Your Search

business analyst entry jobs in neenah, wi

Delivery Support Specialist

Operations Data Analyst

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for business analyst entry in neenah, wi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected