Top 17 Help desk support Jobs in Neenah, Wi

Customer Care Representative
Jewelers Mutual Insurance Company, SI —Neenah, WI
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid time off
- 401(k) matching
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1d
Technology Specialist
Kimberly-Clark —Neenah, WI
- $62,480 - $73,840 a year
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- 401(k)
13d
IT Support & Endpoint Specialist
Neuroscience Group —Appleton, WI
- Microsoft Outlook
- Mid-level
- Windows
- Profit sharing
- Health savings account
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1d
Technology Specialist (Association Wide)
YMCA of the Fox Cities —Appleton, WI
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Health insurance
Systems Administrator
Foxgate Technology Group —Kimberly, WI
- $50,000 - $62,000 a year
- Full-time
- Research
- Mid-level
- Windows
- Disability insurance
- Health insurance
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3d
Logistics Customer Service Representative
Jewelers Mutual Insurance Company, SI —Neenah, WI
- Office
- High school diploma or GED
- 1 year
- Paid time off
- 401(k) matching
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IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer/Dispatch/On-Demand) (Jackson)
Axiom Technologies —Appleton, WI
- Part-time
- Mid-level
- Microsoft Office
- Analysis skills
6d
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer/Dispatch/On-Demand) (Appleton)
Axiom Technologies —Appleton, WI
- Part-time
- Mid-level
- Microsoft Office
- Analysis skills
6d
Manager - IT Governance, Risk and Compliance
Plexus —Neenah, WI
- $112,600 - $169,000 a year
- Background check
- Pass drug screening
- HIPAA
- Health insurance
- Dental insurance

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Technology Specialist
Kimberly-Clark —Neenah, WI
PC Support / Deployment: Provide site-specific support requiring office or desk visits; manage ordering, imaging, software installation, troubleshooting,…
$62,480 - $73,840 a year
13d
Systems Administrator
Foxgate Technology Group —Kimberly, WI
We encourage independent troubleshooting and ownership while making sure you have the support needed to keep developing your skills.
$50,000 - $62,000 a year
Quick Apply
3d

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Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
$22 - $27 an hour
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1d
Helpdesk Technician
EasyIT —Dublin, OH
Provide basic technical support at the network level: LAN and WAN. Communicate with customers as required: keeping them informed of incident progress, notifying…
$40,000 - $55,000 a year
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2d

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Customer Care Representative

Jewelers Mutual Insurance Company, SI -
Neenah, WI

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Job Details

1 day ago

Benefits

Paid time off
401(k) matching

Qualifications

Customer communication
Microsoft Outlook
High school diploma or GED
Desktop applications
Typing

Full Job Description

Summary:
Customer Care Representatives respond to inquiries from policyholders, prospects, and coworkers through multiple channels of communication. Uses general insurance and jewelry knowledge gained through education and/or experience to promote personal jewelry insurance to potential policyholders and jewelers. Position involves handling both inbound and outbound customer interactions.

Anticipated start date: September 28th, 2026

Post training hours will include Monday 9:30-7, Tuesday-Thursday 10:30-7 and Friday 10:30-6.

Why Jewelers Mutual:
Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.

As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.

We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

Here, you’ll:

Move fast and embrace change
Always look for better ways
Grow, thrive, and help shape what’s next

Join us and be part of a culture where you can make an impact while building your future.

What You’ll Do:

Provide excellent customer service by demonstrating in-depth knowledge of Jewelers Mutual and its products with the goal of outshining the competition with amazing customer care.
Responds to omnichannel requests, providing support to customers, jewelers, and agents.
Assists customers, jewelers and agents with inquiries, updates, and claim filing, ensuring accurate and timely resolution.
Listen actively to customers to identify their needs and aim for first-call resolution.
Utilize dual screens and multiple programs efficiently.
Maintains consistency in adhering to all customer service performance metrics.
Has a drive to meet goals and continuous professional growth.
Opportunity for additional project work.
Regular attendance, punctuality, and adherence to agreed-upon schedule are conditions of employment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You’ll Bring:

Minimum Qualifications

High school diploma or GED
Proficiency in Microsoft Office and Outlook
Proficiency in typing and navigating multiple systems and screens simultaneously.

Preferred Qualifications

6 months to 1 year of customer service experience
A mindset characterized by a strong curiosity, a preference for fast-paced environments, and a keen sense of urgency.

Physical Requirements

Prolonged periods sitting at a desk and working on a computer.
Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.

What We Offer You:

Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting [email protected].

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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help desk support jobs in neenah, wi

Customer Care Representative

Technology Specialist

IT Support & Endpoint Specialist

Technology Specialist (Association Wide)

Systems Administrator

Logistics Customer Service Representative

IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer/Dispatch/On-Demand) (Jackson)

IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer/Dispatch/On-Demand) (Appleton)

Manager - IT Governance, Risk and Compliance

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