Top 13 Help desk engineer Jobs in New Berlin, Wi

Help Desk Engineer
Heritage Senior Living —West Allis, WI
- 8 hour shift
- Ability to walk for extended periods
- Research
- Mid-level
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Systems Engineer I
Impact Networking —Brookfield, WI
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
8d
IT Support Desk Engineer I
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Analysis skills
- Travel
- Conflict management
- On-the-job training
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IS Support Engineer I - Information Technology Solutions
The Medical College of Wisconsin, Inc. —Milwaukee, WI
- Full-time
- Mid-level
- High school diploma or GED
- University
- Paid parental leave
- Paid holidays
Quick Apply
8h
IT Technical Support Engineer Senior
Advocate Aurora Health —Milwaukee, WI
- $47.50 - $71.25 an hour
- Full-time
- 5 years
- Office
- Bachelor's degree
Technical Support Engineer
Behm Consulting LLC —Milwaukee, WI
- From $39 an hour
- Extended hours
- Up to 50% travel
- Mid-level
- 3 years
Quick Apply
11d
Service Support Engineer
Messer Cutting Systems, Inc. —Menomonee Falls, WI
- Full-time
- Computer literacy
- Mid-level
- Windows
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Technical Support Engineer - Automated Logic
Carrier —Waukesha, WI
- $79,000 - $158,000 a year
- Full-time
- Up to 50% travel
- 5 years
- High school diploma or GED
- Wellness program
- Paid jury duty
2d
Customer Engineer
Sentinel —Milwaukee, WI
- $45,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
TAES-Technical Support Engineer (Steam Turbine Generator Product Services Engineer)
Toshiba America Energy Systems —West Allis, WI
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- 401(k) matching
Quick Apply
Laser Applications Engineer
Messer Cutting Systems, Inc. —Menomonee Falls, WI
- Full-time
- Mid-level
- Driver's License
- Travel
Quick Apply
Applications Engineer
Messer Cutting Systems, Inc. —Menomonee Falls, WI
- Full-time
- Mid-level
- Driver's License
- Travel
Quick Apply
IT Support Engineer L1
Brenntag North America LLC —Wauwatosa, WI
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
Quick Apply

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IT Support Engineer I
M/I Homes —Columbus, OH
Bachelor’s Degree in Computer Science or other related field and 1-3 years of experience in a help desk environment.
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Managed Services Engineer I (Pacific Time hours)
Logically —Dublin, OH
Our approach is cyber-first by design, embedding protection into every layer, from end user to edge to cloud. Minimum 1 year of experience in a closely related…
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help desk engineer jobs near new berlin, wi

Help Desk Engineer

Heritage Senior Living -
West Allis, WI

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Job Details

Full-time

Qualifications

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Full Job Description

IT Help Desk Engineer | Full-Time Position

Heritage Senior Living | West Allis, WI

Heritage Senior Living is exceptional team-orientated organization with a growth mindset. We’re dedicated to providing our employees with the resources and tools they need to grow professionally and personally. We believe everyone wants to become the very best version of themselves. We’re here to help them along the way!

Heritage Senior Living is currently seeking an IT Help Desk Engineer to join our corporate support team located in West Allis, WI!

As one of the country's industry leaders, we provide exceptional senior care and services throughout Wisconsin. Heritage Senior Living's goals are to enhance residents' quality of life and to continue its growth and success. Our plan is to open one to two new senior communities per year and develop centers for excellence that provide comfort, care, quality and specialized dementia services.

The Help Desk Engineer is responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

Essential Duties and Responsibilities

Responding and logging to Helpdesk Emails & Phone Calls
Set up workstations (Laptops, Desktops, Printers, etc.)
Setup Mobile Devices (iPhones, Android) & MDM software
Setup Tablet Devices (iPads, Android)
Add/Remove users in Active Directory, Office 365, Sharepoint, and other software
Train and Assist new users on how to use the computer, and software services we provide them
Develop training materials/manuals and facilitates information systems training
Check computer hardware (HDD, mouse’s, keyboards etc.) to ensure functionality
Setup & Assist in Audio & Visual needs when needed (Projectors, TV’s, PowerPoint, Conference Calls)
Install and configure appropriate software and functions according to specifications (Ex. Printer, Copier, Check Scanning drivers & software)
Researches and remains current with I.T. trends, system information changes/updates and recommends improvements as needed
Assist in developing and maintain local networks in ways that optimize performance & create procedures in case of an emergency
Investigating, diagnosing and solving computer software and hardware faults
Ensure security and privacy of networks and computer systems
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Communication: speaks clearly and hears at normal workplace volume
Written communication: writes at professional level and able to read and interpret written information.
Ability to sit, stand, walk, and kneel occasionally throughout 8-hour work day.
Ability to lift to 50 pounds on regular basis.
Ability to visually see reading materials, monitors, paper logs, etc. Ability to see up to 50 feet.
Attendance/punctuality: must be able to work 8 to 12-hour days

To perform this job successfully, an individuals must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

#IND120

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Refine Your Search

help desk engineer jobs in new berlin, wi

Help Desk Engineer

Systems Engineer I

IT Support Desk Engineer I

IS Support Engineer I - Information Technology Solutions

IT Technical Support Engineer Senior

Technical Support Engineer

Service Support Engineer

Technical Support Engineer - Automated Logic

Customer Engineer

TAES-Technical Support Engineer (Steam Turbine Generator Product Services Engineer)

Laser Applications Engineer

Applications Engineer

IT Support Engineer L1

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