Top 1 Level 1 & level 2 field techs / desktop support Jobs in New Castle De

Level 1 & Level 2 Field Techs / Desktop Support
Royal Communications Consultants Inc —Wilmington, DE
- $24 - $26 an hour
- Temporary
- Office
- Communication skills
- Entry level
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Level 1 & Level 2 Field Techs / Desktop Support

Royal Communications Consultants Inc -
Wilmington, DE

Quick Apply

Job Details

Temporary | Part-time
$24 - $26 an hour

Qualifications

Equipment service recordkeeping
Desktop computer repair
Laptop (troubleshooting support)
Moving
Hardware maintenance
Printer (troubleshooting support)
Software installation
Maintenance activity documentation
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Smartsheet
Technical customer support for office equipment
Telephone systems
Desktop administration
Hardware diagnostics
Communication skills
Peripheral hardware support
Entry level
Office equipment system installation

Full Job Description

THANK YOU FOR READING THE JOB DESCRIPTION CAREFULLY AND THOROUGHLY

L1 and L2 Desktop Technicians
Location: Wilmington, DE - ONSITE
Shift: Monday through Friday: 8 am to 5 pm
Initiative: Desktop Set Up for buildings
Part-time temporary

Job Description/ Responsibilities

Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop/laptop computers Microsoft and Apple) and printers.
Handle equipment installation and moves with little or no supervision.
Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
Work well under supervision.
Training will be provided.

Qualifications:

Excellent communication skills.
Strong troubleshooting and critical thinking skills.
Positive and professional demeanor.

SCOPE OF WORK for Level 2 Desktop Technician

Install all the equipment that has been staged by the Level 1 Team.
Work will have to be documented for what equipment was successfully installed and any errors that occur, within the provided SmartSheets link.

SCOPE OF WORK for Level 1 Desktop Technician

Distribute and stage each desk with the necessary equipment.
Standard desk includes two monitors, VDI, camera, and peripherals.
There will be additional equipment for each trader desk.
Work will have to be documented within provided SmartSheets link: what equipment has been staged at what desk.

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level 1 & level 2 field techs / desktop support jobs in new castle de

Level 1 & Level 2 Field Techs / Desktop Support

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