Top 59 Help desk Jobs in New Haven Ct

Technical Service and Order Fulfillment Associate
Naiad Dynamics US, Inc. —Shelton, CT
- Urgently hiring
- Microsoft Outlook
- Computer literacy
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
Application Specialist I - Integrations - Req# 598
COCC —Southington, CT
- $48,110 - $65,104 a year
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- US work authorization
- Wellness program
- Tuition reimbursement
Quick Apply
Systems/Network Engineer
Clinical Insights, LLC —North Haven, CT
- $60,000 - $85,000 a year
- Full-time
- Customer service
- Mid-level
- Windows
- 401(k)
- Tuition reimbursement
Quick Apply
Financial Planning Product Support Specialist
RightCapital —Shelton, CT
- $50,000 - $51,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid training
- Health insurance
Quick Apply
2d
Application Specialist I- Deposits #531
COCC —Southington, CT
- $48,110 - $66,104 a year
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Wellness program
- Tuition reimbursement
Quick Apply
IT Help Desk Representative
Sikorsky Financial Credit Union —Stratford, CT
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Bethany School District —Bethany, CT
- $22 an hour
- Part-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
IT Specialist (FT)
Marra —Woodbridge, CT
- $19.06 - $19.57 an hour
- Full-time
- Microsoft Outlook
- Windows
- Driver's License
- Profit sharing
- Paid jury duty
IT Support Analyst
Withersworldwide —New Haven, CT
- Email
- Hybrid work
- CRM software
- Mid-level
- Windows
- Travel reimbursement
3d
IT Desktop Support Specialist
University of Bridgeport —Bridgeport, CT
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Product Support Specialist
SmartMLS —Milford, CT
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2d
Data Center Technician
TEKsystems —Shelton, CT
- $25 - $35 an hour
- Contract
- Fair chance
- Entry level
- Under 1 year
- Commuter assistance
- Health savings account
17h
Field Technician (On-Site)
AlphaRidge —Connecticut
- $17 - $25 an hour
- Temporary
- Google Workspace
- Microsoft Outlook
- Windows
- On-the-job training
- Flexible schedule
Quick Apply
IT Specialist
Hyperfine —Guilford, CT
- $33 - $38 an hour
- Weekends as needed
- Computer science
- Computer Science
- HIPAA
Quick Apply
Support Desk Technician
Complete Network Support —Branford, CT
- $46,000 - $55,000 a year
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Cell phone reimbursement
- Opportunities for advancement
Quick Apply
Student Technical Support Coordinator
University of New Haven —West Haven, CT
- Full-time
- Mid-level
- Residential
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
Technical Support Agent
Wellinks —New Haven, CT
- $0 a year
- Full-time
- Inventory management
- Communication skills
- Entry level
Quick Apply
Help Desk Technician - Middletown, CT/On-Site
Software Technology Inc —Middletown, CT
- Full-time
- Office
- Windows
- Children
Quick Apply
Software Support Engineer
Square 9 —New Haven, CT
- Urgently hiring
- Public speaking
- English
- Mid-level
IT Service Technician
Wesleyan University —Middletown, CT
- $52,400 - $61,300 a year
- Full-time
- Background check
- Classroom
- Mid-level
- Relocation assistance
- Paid time off
2d

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help desk jobs near new haven ct

Technical Service and Order Fulfillment Associate

Naiad Dynamics US, Inc. -
Shelton, CT

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Packing
High school diploma or GED
B2B business model
Sales quoting
Attention to detail
B2B
Technical Proficiency
Mechanical knowledge

Full Job Description

Excellent opportunity to join a world-leading designer and manufacturer of Ship Motion control Systems. Technically interesting machinery product line supplied for the worldwide commercial ship, military ship and luxury yacht market sectors.

Position:

Naiad Dynamics US, Inc. (ND) is a dynamic and innovative company committed to delivering cutting-edge solutions to our customers. With a strong focus on customer satisfaction, we are expanding our Service Team and seeking a dedicated Technical Service and Order Fulfillment Associate to join us in providing exceptional technical assistance to our valued customers.

As a Technical Service and Order Fulfillment Associate at ND, you will play a crucial role in ensuring customer satisfaction by delivering timely and effective technical support. The ideal candidate is technically or mechanically inclined, possesses excellent communication skills and is committed to resolving customer issues with a high level of professionalism.

Immediate opening, first shift

Naiad Dynamics US, Inc. Shelton, Connecticut plant

Responsibilities:

Respond to customer inquiries and issues related to our products and services.
Troubleshoot technical problems and provide step-by-step guidance for issue resolution.
Identify and quote required parts.
Collaborate with cross-functional teams to resolve complex technical issues.
Process customer orders and proactively review and work with purchasing and manufacturing departments to ensure on time delivery. Notify customers of any delays and update them on shipping information.
Order fulfillment - select inventory, professionally pack and label parts for shipment.
Communicate effectively and professionally with customers via phone and email.
Ensure a positive customer experience by addressing concerns and providing solutions in a clear and concise manner.
Follow up with customers to ensure their technical issues are resolved to their satisfaction.
Collaborate with team members and management to enhance overall customer support efficiency.
Identify stock-outs and low-stock for reorder.

Candidate Requirements:

Proven experience in technical support role
General knowledge of electrical, mechanical and hydraulic components, systems preferred.
Ability to troubleshoot and problem-solve technical issues effectively.
Customer-focused with a commitment to delivering exceptional service.
High School diploma, higher education or certification preferred.
High computer proficiency in MS Office products, including Word, Excel, Outlook.
Prior use of MRP and/or ERP systems in a production work environment.
Reliable and effective communication skills.
B2B and direct consumer quoting and sales order processing.
Must be reliable, fast & accurate with attention to detail, and able to thrive in a fast paced multivariable, continuously changing production environment.

About Us:

Naiad Dynamics US, Inc. is a well-established subsidiary of Naiad Maritime Group, Inc. with operations in CT, MD and FL and with affiliated companies in the Netherlands, United Kingdom, France and Australia. We supply high quality specialized ship systems throughout the world, as well as machine shop services for all industries including aerospace. We are an ISO 9001: 2015 certified company.

We offer a comprehensive benefits package including major healthcare coverage, dental, 401(k) with immediately vested 100% company match, disability insurance and life insurance. Benefits subject to policy/plan details.

Send resume in confidence to:

NAIAD DYNAMICS US, INC.

Attn: Human Resource Manager

50 Parrott Drive, Shelton, CT 06484

Telephone: 203-929-6355

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Relocate:

Shelton, CT 06484: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in new haven ct

Technical Service and Order Fulfillment Associate

Application Specialist I - Integrations - Req# 598

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Financial Planning Product Support Specialist

Application Specialist I- Deposits #531

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IT Desktop Support Specialist

Product Support Specialist

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Field Technician (On-Site)

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Support Desk Technician

Student Technical Support Coordinator

Technical Support Agent

Help Desk Technician - Middletown, CT/On-Site

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IT Service Technician

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