Top 222 Call center Jobs in New Hope Mn

Regional Leasing Consultant
DORAN MANAGEMENT LLC —Eden Prairie, MN
- $45,000 - $50,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative
PRONTO HEATING & AIR CONDITIONING —Edina, MN
- From $21 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Financial Client Service Associate
Sandvold Financial Group —Hopkins, MN
- $60,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Customer Service/Collector
AscensionPoint Recovery Services —Coon Rapids, MN
- $18 - $21 an hour
- 8 hour shift
- Spanish
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Inbound Transportation Specialist
Wholesale Produce Supply, LLC —Minneapolis, MN
- $65,000 - $80,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Analysis skills
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11d
Collection Agent - WFH or Onsite
Diversified Adjustment Service, Inc —Coon Rapids, MN
- $17 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Paid training
- Paid holidays
Quick Apply
Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.92 - $28.36 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- Mid-level
- Disability insurance
- Health insurance
11d
Dispatcher
North Memorial Healthcare —Brooklyn Center, MN
- $28.78 - $44.57 an hour
- 8 hour shift
- BLS Certification
- High school diploma or GED
- Children
- Health insurance
- Tuition reimbursement
Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $23.47 - $31.33 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- High school diploma or GED
- Disability insurance
- Health insurance
11d
Medical Receptionist
Park Nicollet Clinics —Maple Grove, MN
- $20.13 - $30.19 an hour
- Full-time
- Clinic
- Ability to sit for extended periods
- Typing
- Health insurance
- Dental insurance
5d
Customer Relations Associate
The Optical Foundry —Minneapolis, MN
- $19 an hour
- Overtime
- Background check
- Customer service
- Basic math
- Paid training
- Health savings account
Quick Apply
Customer Service/Collector
AscensionPoint Recovery Services —Saint Louis Park, MN
- $18 - $21 an hour
- 8 hour shift
- Spanish
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Service Dispatch Specialist I
Securitas Technology —Bloomington, MN
- $17.31 - $19.23 an hour
- On call
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
- Paid training
- Paid holidays
Collections Representative
The Right Staff, LLC. —Coon Rapids, MN
- $18 an hour
- Email
- Background check
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Legal Intake Specialist
TSR Injury Law —Bloomington, MN
- From $42,500 a year
- Urgently hiring
- Background check
- Computer literacy
- Mid-level
- Free parking
- Health savings account
Quick Apply
Optical Call Center Representative - (Ramsey, MN)
Hoya Vision Care —Ramsey, MN
- $20 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative-Bloomington, MN
Storti —Bloomington, MN
- $22 an hour
- Rotating shift
- Spanish
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
4d
Contact Center Representative
TRUSTONE FINANCIAL CREDIT UNION —Burnsville, MN
- $19.00 - $21.50 an hour
- Full-time
- Sales
- Basic math
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
Member Connections Specialist - Call Center Representative
CITY & COUNTY CREDIT UNION —Maplewood, MN
- $21.31 - $29.53 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
2d

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Regional Leasing Consultant

DORAN MANAGEMENT LLC
Eden Prairie, MN

Quick Apply

Job Details

Full-time
$45,000 - $50,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Microsoft Word
Property management tools
Microsoft Outlook
Yardi
Customer relationship management

Full Job Description

Description:

POSITION DESCRIPTION: The Doran Group is committed to a “white glove” customer experience and the Regional Leasing Consultant will play a vital role in delivering this promise to our customers. The Regional Leasing Consultant will serve as the first point of contact with all new prospects, be they by phone, by email – and eventually by text and other avenues - delivering exceptional product knowledge and customer service during the customer’s initial inquiry through to the point of booking and showing up for the tour with the onsite team.

The regional leasing consultant is responsible for delivering exceptional value to the company through engaging customers and convincing them to book a tour. Another primary way the regional leasing consultant provides value for the company is through impeccable attention to detail during the lead tracking, lead qualifying and lead nurturing phase of the customer journey – documenting thoroughly all important data into Yardi CRM with no exceptions.

Equally important for the ideal candidate is a commitment to properly managing the “hand-off” of the customer to the on-site team, who will take over the customer relationship at the point of touring. This hand-off must be smooth for the customer and for the on-site team, both of whom are clients for the regional call center.

SUPERVISORY RESPONSIBILITIES: No

RESPONSIBILITIES:

Live up to the promise of “no lost leads.” This, combined with booking successful tours, is the mission of our regional call center.
Stay up to date with all training as directed by your supervisor and maintain compliance with all Federal and Local Fair Housing regulations.
Act as the face of the organization for all incoming leads by receiving all inbound calls and contact-us forms from our various marketing sources for the entire Doran Group portfolio.
Offer exceptional customer service to each prospect, with a specific focus on real-time responses - ensuring calls are not going to voicemail, and if they do, they are called back within the hour. Similar response times are expected of other lead sources (i.e. contact us forms).
Deliver exceptional product knowledge, build rapport, and earn trust/buy-in from the prospective resident.
Ensure that the team on site and the customer are set up for success in their tour through exceptional documentation and communication.
Adhere to documented Expectations for Lead Management and Data Entry to ensure accurate and robust customer data entry, including the required fields on the guest card as well as follow-up expectations throughout the prospect journey - up until the customer shows up to their scheduled tour with the site team.
Know the websites for all properties inside and out – and understand the customer experience all the way through the application process so you can accurately speak to it.
Apply time management and organization skills to effectively receive a high volume of incoming leads as well as outbound lead nurturing touchpoints.
Ensure that communications and collateral are company-approved and branded.
Schedule tours around within the available tour times for each property.
Screening prospective tenant applications and assist with verification of application information.
Manage the lease renewal process for tenants, including preparing renewal letters, sending renewal notices, and tracking responses.
Serve as the primary point of contact for tenants regarding lease renewals, answering inquiries, negotiating lease terms, and addressing any concerns.
Performs other related duties as assigned.

Requirements:

SKILLS AND ABILITIES:

Yardi and CRM experience required.
Demonstrate excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast – paced, demanding environment.
Passionate about sales and about understanding and providing exceptional service to our customers.
Must be attentive to detail and adhere to company standards.
Must be proficient in computer programs, including MS Word and Outlook.
Ability to learn and grow in understanding all Doran Group properties.
2-year leasing with demonstrated sales ability.
2-year customer service or call center experience.

CLASSIFICATION: Non-Exempt

Expected hours of work – this is a full-time position: 40 hrs./wk.
Days and hours are Monday – Friday.
Lunch break is 1/2 hour daily.
This is not a remote or hybrid position.

PHYSICAL REQUIREMENTS:

Prolonging periods of sitting at a desk and working on the computer.
Prolonged periods of wearing headphones and answering phones.
Must be able to lift up to 15 pounds at a time.

Our total rewards program:

For Minnesota based candidates, the base pay for this position is $45,000-$50,000 a year + Commissions.
Healthcare (Medical, Dental, Vision, health savings account, mental health services)
401K Retirement savings plus match
PTO
50,000 Life insurance at no cost for employee
Short Term and Long Term Disability
Company events
Volunteer Time Off
Parental Leave
Tuition reimbursement

Quick Apply

Refine Your Search

call center jobs in new hope mn

Regional Leasing Consultant

Customer Service Representative

Financial Client Service Associate

Customer Service/Collector

Inbound Transportation Specialist

Collection Agent - WFH or Onsite

Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote

Dispatcher

Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote

Medical Receptionist

Customer Relations Associate

Customer Service/Collector

Service Dispatch Specialist I

Collections Representative

Legal Intake Specialist

Optical Call Center Representative - (Ramsey, MN)

Call Center Representative-Bloomington, MN

Contact Center Representative

Member Connections Specialist - Call Center Representative

Patient Financial Services Customer Service Representative

I want to receive the latest job alert for call center in new hope mn

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