Top 766 Customer service representative Jobs in New Hudson, Mi

Customer Service Supervisor (CSS)
Petsuites of America —Novi, MI
- Weekends as needed
- Inventory management
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Registered Client Service Associate
Bill Good Marketing —Novi, MI
- $77,000 - $95,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid time off
- 401(k) matching
Quick Apply
Senior Client Service Representative
Restore Hyper Wellness and Cryotherapy Center —Northville, MI
- $16 - $19 an hour
- Part-time
- Sales
- Customer service
- In-person
- Health insurance
- Paid time off
Quick Apply
Customer Service & Sales Administration Manager
AJM Packaging Corp —Bloomfield Hills, MI
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Health savings account
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Customer Service Representative – Plumbing Wholesale
Etna Supply —Wixom, MI
- Overtime
- Basic math
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
MI CUSTOMER SERVICE
Alea Leather —Wixom, MI
- $23.50 - $26.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Reliable transportation
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Medical Call Center - Full Time in Wixom
J&B Medical —Wixom, MI
- From $17 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Service Representative-I (Medical Billing Call Center) - PFS ( Remote)
Trinity Health —Farmington Hills, MI
- $19.60 - $29.39 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Vision insurance
1d
Remote Customer Service/Sales Representative
Agent Alliance —Canton, MI
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service / Sales Representative (On-Site)
Concentrix —Farmington Hills, MI
- $28 an hour
- Urgently hiring
- Office
- Residential
- US work authorization
- Paid training
- Paid holidays
Customer Care Associate
GENERAL RV CENTER —Wixom, MI
- $16 - $17 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Communication skills
- Health insurance
- Dental insurance
2d
Customer Service Representative
Herndon Family Agency - Farm Bureau Insurance —Brighton, MI
- $20 - $25 an hour
- Full-time
- Computer literacy
- Office
- Entry level
- 401(k)
- Paid time off
Quick Apply
Call Center Supervisor
YOUNGWILLIAMS INC —Livonia, MI
- $23 an hour
- Full-time
- Mid-level
- Computer skills
- 1 year
Financial Client Experience Coordinator
Dahring | Cusmano and Associates —Novi, MI
- $60,000 - $72,000 a year
- Full-time
- Customer service
- Office
- Financial services
- Health insurance
- 401(k)
Quick Apply
Customer Service Specialist
Orotex Corporation —Novi, MI
- $22 - $24 an hour
- Overtime
- Background check
- Microsoft Outlook
- Ability to walk for extended periods
- COVID-19 protective measures
- Paid holidays
Quick Apply
Delivery Station Customer Service Associate, DSL
Amazon.com Services LLC —Canton, MI
- $18.65 - $25.96 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
Customer Service Representative
Sarkella & Associates —South Lyon, MI
- $40,000 - $60,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- 401(k)
- Paid time off
Quick Apply
Customer Service Representative
Packaging Corporation of America —Plymouth, MI
- $48,000 - $55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Customer Service Representative
S&G Stores —New Hudson, MI
- Weekends as needed
- Merchandising
- Ability to lift 50 pounds
- Ability to stand for extended periods
Government Programs Customer Service Representative
Delta Dental of Michigan —Farmington Hills, MI
- Multiple hires
- Remote
- Computer literacy
- Windows
- High school diploma or GED
- Dental insurance
- Opportunities for advancement

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Customer Service Supervisor (CSS)

Petsuites of America -
Novi, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Employee discount
Professional development assistance
Flexible schedule

Qualifications

Companion animal handling
Computer operation
Managing pet care teams
Phone answering
Managing teams in a customer support role
Outdoor work experience
Customer service
Team leadership
Frontline customer support management
Team development
Supervising experience
Quality assurance
Dog handling
Dog walking
General management

Full Job Description

Job description

Brand summary

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. Our trusted team of professionals delivers memorable experiences with personalized service in fun, convenient, and modern spaces.

Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!

Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.

A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You’ll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You’ll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You’ll document what you are seeing and be ready to share with your manager and the pet parent. And let’s not forget -- you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Pet Host Lead Requirements:

Must be able to handle dogs of all sizes and cats
Must enjoy working with both people and pets
Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
Must be able to follow directions and comply with processes and procedures
Must have a keen sense of observation when observing the pets
Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
Must have computer knowledge/quick learner
Must have Leadership/Supervisor experience in a team oriented environment
Excellent customer service skills, professional
Organized, detail oriented

Daily Responsibilities:

Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
Answer all incoming calls, respond to voicemails and emails.
Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
Manage cash, check, and credit card transactions and reporting/reconciling
Gets to know clients and their pet’s names on a regular basis
Obtain all information related to a pet’s visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
Have general knowledge of all services offered at site and be able to provide solutions to the clients’ needs.
Obtain vaccination records from veterinary offices and input into the computer.
Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”.
Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
Notifying manager on duty or ordering when levels of inventory are low in the following areas:
Retail
Cleaning products for lobby areas and office supplies
Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
Consult with other departments

Work with a team who all exemplify these qualities:

A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers’ needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to multitask and be very detail oriented. Must be able to start and stop work.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy
Good team work and willingness to assist other departments as necessary
Cheerful, friendly, positive team-oriented attitude
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable
Ability to work a flexible schedule, including holidays and weekends
Ability to take direction well and apply it independently
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned.

Equal Employment Opportunity

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Job Type: Full-time

Benefits:

Employee discount
Flexible schedule
Professional development assistance

Ability to Commute:

Novi, MI 48374 (Required)

Ability to Relocate:

Novi, MI 48374: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in new hudson, mi

Customer Service Supervisor (CSS)

Registered Client Service Associate

Senior Client Service Representative

Customer Service & Sales Administration Manager

Customer Service Representative – Plumbing Wholesale

MI CUSTOMER SERVICE

Medical Call Center - Full Time in Wixom

Customer Service Representative-I (Medical Billing Call Center) - PFS ( Remote)

Remote Customer Service/Sales Representative

Customer Service / Sales Representative (On-Site)

Customer Care Associate

Customer Service Representative

Call Center Supervisor

Financial Client Experience Coordinator

Customer Service Specialist

Delivery Station Customer Service Associate, DSL

Customer Service Representative

Customer Service Representative

Customer Service Representative

Government Programs Customer Service Representative

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