Top 84 Navigator Jobs in New Jersey

Patient Experience Navigator
RWJ New Brunswick —New Brunswick, NJ
- $64,500 - $80,700 a year
- Full-time
- Microsoft Excel
- Inpatient
- Mid-level
- Disability insurance
- Health insurance
5d
Peer Navigator - EnlightenMENT
Children's Aid and Family Services, Inc. —Fair Lawn, NJ
- $41,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Mileage reimbursement
- Health insurance
Quick Apply
Patient Financial Advocate & Insurance Navigator
Madison Medical Sports & Rehabilitation Center —Madison, NJ
- $60,000.00 - $61,950.59 a year
- Full-time
- HIPAA
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
5d
Peer Navigator, New Jersey Peer 2 Peer Program
Children's Aid and Family Services, Inc. —South Orange, NJ
- $41,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
RN Ambulatory Navigator
Deborah Heart and Lung Center —Browns Mills, NJ
- $44.84 an hour
- Full-time
- Nursing
- RN License
- Computer literacy
- Free parking
- Disability insurance
Oncology Financial Navigator
Physician and Tactical Healthcare Services, LLC —Newark, NJ
- $20 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Mileage reimbursement
Quick Apply
Patient Navigator
Rutgers University —Newark, NJ
- $61,512 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Customer service
- Paid holidays
- Dental insurance
Patient Navigator, Accountable Care Organization (ACO)
Hackensack Meridian Health —Hackensack, NJ
- $113,609.60 a year
- Full-time
- Nursing
- RN License
- Hospital
- Health insurance
- Dental insurance
Nurse Navigator, Transitions of Care-Northern New Jersey
Hackensack Meridian Health —Iselin, NJ
- From $113,609.60 a year
- Full-time
- Nursing
- RN License
- Hospital
- Health insurance
- Dental insurance
Patient Navigator Non Clinical
Newark Beth Israel Medical Center —Newark, NJ
- $25.00 - $31.50 an hour
- Weekends as needed
- Microsoft Excel
- Hospital
- Writing skills
- Disability insurance
- Health insurance
Nurse Navigator I-Neurology or Ambulatory experience.
Cooper University Hospital —Camden, NJ
- $37 - $61 an hour
- Full-time
- Nursing
- RN License
- Neurology
- Health insurance
- Dental insurance
Patient Navigator Non Clinical, DOH HIV DHTS Grant
Trinitas Regional Medical Center —Elizabeth, NJ
- $25.00 - $31.50 an hour
- Full-time
- Spanish
- Microsoft Excel
- Hospital
- Paid parental leave
- Paid holidays
5d
Health Care Enrollment Navigator (3744)
Center for Family Services —Voorhees, NJ
- Full-time
- Spanish
- Writing skills
- English
- Health insurance
- Dental insurance
Oncology Nurse Navigator - JTCC Third Floor - F/T - Days
Hackensack Meridian Health —Hackensack, NJ
- $113,609.60 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Health insurance
- Dental insurance
10d
Nurse Navigator I
Cooper University Hospital —Cherry Hill, NJ
- $37 - $61 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Care Navigator
Somerset County NJ —Bridgewater, NJ
- $50,000 - $55,000 a year
- Full-time
- Spanish
- Addiction Medicine
- Computer literacy
- Paid holidays
- Health insurance
Clinical Trial Study Startup Navigator
Vitalief —New Brunswick, NJ
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Patient Navigator, CTS Grant
Jersey City Medical Center —Jersey City, NJ
- $52,000 - $65,520 a year
- Weekends as needed
- Bilingual
- Hospital
- Computer literacy
- Paid parental leave
- Paid holidays
12d
Patient Navigator - OORP (230)
Center for Family Services —Camden, NJ
- Full-time
- Clean driving record
- 5 years
- Driver's License
- Health insurance
- Dental insurance
Patient Navigator, Surgery (RN)- ENT - Physician Practice
Hackensack Meridian Health —Hackensack, NJ
- $113,609.60 a year
- Full-time
- Nursing
- Surgery
- RN License
- Health insurance
- Dental insurance

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navigator jobs near new jersey

Patient Experience Navigator

RWJ New Brunswick -
New Brunswick, NJ

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Job Details

Full-time
$64,500 - $80,700 a year
5 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Life insurance
Retirement plan
Prescription drug insurance
Pet insurance

Qualifications

Confidential information handling
Phone communication
Employee relationship building
Bachelor's degree
Stakeholder relationship building
Client interaction via phone calls

Full Job Description

Req #: 0000255770
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Evening
Facility: RWJ New Brunswick
Department: Patient Satisfaction
Pay Range: $64,500.00 - $80,700.00 per year

Location:

One Robert Wood Johnson Place, New Brunswick, NJ 08901

Job Title: Patient Navigator

Location: Main Hospital - New Brunswick

Department Name: Patient Satisfaction

Req #: 0000255770

Status: Salaried

Shift: Evening

Pay Range: $64,500.00 - $80,700.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

A Typical Day

The Patient Experience Navigator supports the Emergency Department s delivery of services that promote a positive experience for patients and guests
Collaborates with multidisciplinary teams to obtain feedback from patients and guests, proactively manage patient needs, and support the response to concerns
Serves as a central resource for information concerning patients rights and responsibilities, and ethical issues
Facilitates reviews and resolution of Emergency Department patient grievances concerning the quality of care and service by providing a formal grievance mechanism
Forms partnerships with internal and external stakeholders to resolve complaints and grievances
Leads efforts to collect, analyze and evaluate Emergency Department patient concerns
Masters an understanding of the organization s mission, policies, procedures, and services to respond to patient questions or concerns
Responds to potentially serious incidents and reduces possible litigation,
Serves as a consultative advisor to the Emergency department and unit leaders, regarding best practices that affect patient needs and rights
Refers patients/families to appropriate services and resources
Provides leadership role in the inclusion of the patient/family experience
Is an integral part of the decision making process across the Organization regarding patient experiences
Complete daily rounds on Emergency Department patients to ensure that expected essential behaviors are demonstrated and essential duties are being done, as it pertains to best practices affecting patient experience, safety outcomes, and overall ED performance
Facilitates patient and family meetings
Serves as subject matter expert in Service Recovery
Assists with promoting language access service utilization
Attend unit specific Patient Experience meetings to share performance data, in order to educate staff, and enhance engagement and understanding of patient s expectations, as well as how to fulfill those expectations
Will require membership and involvement in the Patient and Family Advisory Council
Its mission is collaborate with Robert Wood Johnson University Hospital leadership and staff to empower families to provide input for organizational policies and practices
The council supports the organization s mission and promotes Patient- and Family-Centered Care by putting the patient and family at the center of all activities

This Role Might For You If ...

You have excellent ability to build and sustain professional and interpersonal relationships
You have the ability to effectively communicate with patients, family members, co-workers, clinical and non-clinical staff, promoting a consistent customer service focus with positive approaches
You exhibit analytical thinking and problem solving
You exhibit complaint management
You demonstrate the ability to resolve conflict and de-escalate situations
You navigate conflict negotiation/cultural broker
You recognize the ability to adequately and accurately document information and maintain files
You have the ability to adapt to new initiatives and changes within the department and healthcare organization
You have a willingness to work as a team player and contribute to departmental and organizational projects, initiatives, and ideas
You demonstrate exceptional organizational skills, ability to multi-task and work independently, as a self-starter, with minimal supervision

To Be Considered

Required:

Bachelors Degree required
Certified Patient Experience Professional CPXP required, or required within 3 years of hiring date
Minimum of 2 years of customer service, or 2 years of experience working in an acute care setting
Exceptional customer service, phone etiquette and communication skills required
Ability to maintain confidentiality regarding sensitive information required

Schedule Requirements:

M-F 11A-7:30P with alternating weekends required

Preferred:

Proficiency in Power Point, Microsoft Office, and Excel preferred
General knowledge of HCAHPS preferred
Proficiency in data management and other IT platforms preferred

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer

Apply Now

Refine Your Search

navigator jobs in new jersey

Patient Experience Navigator

Peer Navigator - EnlightenMENT

Patient Financial Advocate & Insurance Navigator

Peer Navigator, New Jersey Peer 2 Peer Program

RN Ambulatory Navigator

Oncology Financial Navigator

Patient Navigator

Patient Navigator, Accountable Care Organization (ACO)

Nurse Navigator, Transitions of Care-Northern New Jersey

Patient Navigator Non Clinical

Nurse Navigator I-Neurology or Ambulatory experience.

Patient Navigator Non Clinical, DOH HIV DHTS Grant

Health Care Enrollment Navigator (3744)

Oncology Nurse Navigator - JTCC Third Floor - F/T - Days

Nurse Navigator I

Care Navigator

Clinical Trial Study Startup Navigator

Patient Navigator, CTS Grant

Patient Navigator - OORP (230)

Patient Navigator, Surgery (RN)- ENT - Physician Practice

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