Top 12551 Senior manager, learning & development Jobs in New Jersey

Client Success Senior Manager
Alteva RCM —Bergenfield, NJ
- $120,000 - $165,000 a year
- 3 years
- Senior level
- Leadership
- Disability insurance
- Health insurance
Quick Apply
Senior Manager, R&D Product Development
Church & Dwight —Princeton, NJ
- $149,700 - $213,200 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Profit sharing
- Paid parental leave
Senior BIM & Digital Delivery Lead
Munoz Engineering & Land Surveying, DPC —Edison, NJ
- $130,000 - $140,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
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Nursing, Associate Dean
Eastern International College —Jersey City, NJ
- $102,483 - $108,884 a year
- 8 hour shift
- Background check
- Nursing
- Management
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School-Based Board Certified Behavior Analyst (BCBA)
Community Autism Services —Jersey City, NJ
- $70 - $80 an hour
- Full-time
- School experience
- Classroom
- Mid-level
- Health insurance
- Dental insurance
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6d
High School Teacher of Students with Disabilities
Spectrum 360 A NJ Non Profit Corp —Livingston, NJ
- $61,000 - $103,000 a year
- Full-time
- Classroom
- Management
- High school
- Health insurance
- Dental insurance
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Theatrical Consultant –NYC, Chicago, IL, San Francisco, CA: Hybrid Role
Shen Milsom & Wilke, LLC —Princeton, NJ
- $75,000 - $105,000 a year
- Email
- Hybrid work
- Construction site
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
6d
Certified School Nurse/ Substitute School Nurse (K-4 School)
Bridgeton Public Charter School —Bridgeton, NJ
- $52,000 - $58,000 a year
- Full-time
- School experience
- Spanish
- CPR Certification
- Free parking
- Health insurance
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Nursing Clinical Coordinator
Eastern International College —Jersey City, NJ
- $90,000 - $95,000 a year
- Full-time
- Background check
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
High School Science Teacher (26-27 school year)
College Achieve Public Schools —Paterson, NJ
- $60,000 - $95,000 a year
- Classroom
- High school
- Teaching Certification
- Health insurance
- Dental insurance
Pediatric Speech Language Pathologist - Per Diem - Saturdays
Sensory Kids & Social Minds —Jersey City, NJ
- $80 an hour
- Per diem
- Doctoral degree
- Mid-level
- Master's degree
- Flexible schedule
Quick Apply
Per Diem Speech Pathologist RMC
Capital Health —Trenton, NJ
- $56.65 an hour
- 8 hour shift
- Hospital
- BLS Certification
- Inpatient
- Disability insurance
- Health insurance
10d
Physical Therapist
Ivy Rehab Physical Therapy —Cliffside Park, NJ
- $90,000 - $105,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Paid parental leave
Quick Apply
4d
Licensed Therapist (LSW's/LAC's/LCSW's/LPC's)
Family Therapy and Consultation Services —Mays Landing, NJ
- Up to $118,600 a year
- Part-time
- Background check
- LMFT
- Licensed Clinical Social Worker
- Paid orientation
- Professional development assistance
Quick Apply
4d
Physical Therapist
Ivy Rehab Physical Therapy —Township of Brick, NJ
- $80,000 - $100,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Paid holidays
Quick Apply
11d
Sports Physical Therapist (License Required)
Ivy Rehab Physical Therapy —Midland Park, NJ
- $90,000 - $105,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Paid parental leave
Quick Apply
4d
Tax Manager or Director - Private Client Services
PKF O'Connor Davies —Woodcliff Lake, NJ
- $100,000 - $150,000 a year
- Hybrid work
- 7 years
- Management
- CPA
- Profit sharing
- Health savings account
Quick Apply
Special Education Teacher - Middle School
Spectrum360 A New Jersey NonProfit Corporation —Livingston, NJ
- $61,000 - $106,000 a year
- Full-time
- Classroom
- Management
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist
Ivy Rehab Physical Therapy —Montvale, NJ
- $95,000 - $110,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Outpatient experience
- Continuing education credits
- Paid parental leave
Quick Apply
6d
Occup Therapist IP Diem Hopewell
Capital Health —Pennington, NJ
- $56.65 an hour
- 8 hour shift
- Hospital
- BLS Certification
- Inpatient
- Disability insurance
- Health insurance

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Client Success Senior Manager

Alteva RCM
Bergenfield, NJ

Quick Apply

Job Details

$120,000 - $165,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Family leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Managing customer accounts
Managing teams in a customer support role
Coaching
Incident Escalation
Leading team collaboration initiatives
Cross-functional team management
Senior leadership

Full Job Description

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The Client Success Senior Manager provides leadership, oversight, and accountability across a portfolio of physician and practice clients managed through a team of Client Success Managers. This role is responsible for ensuring a high-quality client experience, strong retention, and consistent operational performance across the client success function. Acting as a senior bridge between clients, Client Success Managers, and internal operational teams, the Client Success Senior Manager ensures client priorities are appropriately escalated, aligned, and translated into coordinated action.

The Client Success Senior Manager is responsible for managing and developing Client Success Managers, strengthening team execution, supporting high-priority client relationships, and driving consistency in communication, service delivery, and account management practices. This role requires strong healthcare and revenue cycle knowledge, people leadership capability, executive presence, sound judgment, and the ability to manage both team performance and complex client dynamics in a fast-paced environment.

Key Responsibilities

Team Leadership & People Management

Lead, coach, and develop a team of Client Success Managers
Set clear expectations for client management, communication, escalation handling, and follow-through
Provide regular feedback and performance management to ensure accountability and growth
Support onboarding, training, and development of new Client Success Managers
Monitor team capacity, account assignments, and coverage needs across the client portfolio

Client Portfolio Oversight & Retention

Maintain oversight of the broader client portfolio, ensuring strong retention, relationship health, and service consistency across accounts
Monitor account health, client sentiment, service risks, and retention concerns across the team's book of business
Partner with Client Success Managers on at-risk accounts, complex client situations, and high-priority relationships
Support strategic client conversations, business reviews, and executive-level meetings as needed

Operational Accountability & Escalation Management

Oversee team execution against client service goals, internal follow-through, and resolution of client-impacting issues
Ensure Client Success Managers are translating client concerns into actionable internal priorities and coordinating timely resolution
Escalate material client risks, dissatisfaction trends, or performance breakdowns to leadership with clear context and recommendations

Cross-Functional Leadership & Client Experience

Serve as a senior escalation point for client relationship issues and sensitive service concerns beyond the scope of the CSM
Strengthen alignment between Client Success and internal teams to improve communication, responsiveness, and execution
Advocate for client needs while reinforcing realistic expectations and operational consistency
Identify recurring themes across accounts and partner cross-functionally to improve workflows and client experience

Reporting, Performance Management & Continuous Improvement

Maintain visibility into team performance, account health, unresolved issues, escalation trends, and retention risk across the client portfolio
Provide leadership with clear reporting on client success performance, account risk, major escalations, and team effectiveness
Track trends across client accounts to identify root causes, operational gaps, and service improvement opportunities
Help standardize client success processes, communication cadences, and account management expectations across the team

Qualifications

8+ years of experience in healthcare account management, client success, physician relations, revenue cycle, medical billing, or a related client-facing healthcare operations role
3+ years of experience leading people, managing client-facing teams, or overseeing cross-functional account performance in a healthcare services environment
Strong understanding of healthcare operations, preferably with exposure to revenue cycle, billing workflows, denials, collections, and reimbursement drivers
Demonstrated ability to lead teams, manage escalations, coach performance, and drive accountability across internal and external stakeholders
Strong executive communication and interpersonal skills, with the ability to build trust, navigate difficult conversations, and represent the organization professionally
Highly organized, detail-oriented, and able to manage competing priorities across both team leadership and client portfolio oversight
Comfortable using reporting and operational data to assess account health, guide team performance, and support leadership decision-making
Resilient, composed, and solutions-oriented, with the ability to perform effectively in high-pressure situations

Preferred Qualifications

Experience in a medical billing company, RCM environment, or physician practice support setting
Experience supporting physician clients, medical groups, or provider organizations in a relationship management or operational leadership role
Working knowledge of payer behavior, denial trends, credentialing dependencies, and front-to-back revenue cycle operations
Experience leading executive client meetings, business reviews, or high-risk account recovery efforts
Familiarity with healthcare reporting tools, EMRs, billing platforms, PowerBI, and Microsoft Office

Performance Metrics

Performance against client service goals and operational follow-through across the assigned team portfolio
Client retention rate across accounts managed by the team
Client satisfaction and relationship health across the broader book of business
Timeliness and effectiveness of escalation management and service recovery efforts
Reduction in recurring client issues and preventable escalations across accounts
Onboarding, development, and performance of Client Success Managers
Accuracy and timeliness of account updates, risk reporting, and team-wide internal coordination

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Quick Apply

Refine Your Search

senior manager, learning & development jobs in new jersey

Client Success Senior Manager

Senior Manager, R&D Product Development

Senior BIM & Digital Delivery Lead

Nursing, Associate Dean

School-Based Board Certified Behavior Analyst (BCBA)

High School Teacher of Students with Disabilities

Theatrical Consultant –NYC, Chicago, IL, San Francisco, CA: Hybrid Role

Certified School Nurse/ Substitute School Nurse (K-4 School)

Nursing Clinical Coordinator

High School Science Teacher (26-27 school year)

Pediatric Speech Language Pathologist - Per Diem - Saturdays

Per Diem Speech Pathologist RMC

Physical Therapist

Licensed Therapist (LSW's/LAC's/LCSW's/LPC's)

Physical Therapist

Sports Physical Therapist (License Required)

Tax Manager or Director - Private Client Services

Special Education Teacher - Middle School

Physical Therapist

Occup Therapist IP Diem Hopewell

I want to receive the latest job alert for senior manager, learning & development in new jersey

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