Top 29 Help desk Jobs in New Market Tn

ENDPOINT SUPPORT SPECIALIST - 80109
Court System —Knoxville, TN
- $45,000 - $57,000 a year
- Full-time
- Background check
- Mid-level
- Windows
10d
IT Technologist: Social Work Research & Public Service - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $75 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Work from home
3d
Help Desk Analyst: Office of Innovative Technologies - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $48,000 - $51,500 a year
- Full-time
- Remote
- Google Workspace
- Research
- Mid-level
1d
IT Computer and Network Technician II
House-Hasson Hardware Company —Knoxville, TN
- Full-time
- Computer science
- Computer Science
- System design
Senior IT Technician: Tickle College of Engineering - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Computer Science
- Laboratory experience
Help Desk Analyst: Office of Innovative Technologies - UTK
University of Tennessee - Knoxville —Knoxville, TN
- $48,000 - $51,500 a year
- Full-time
- Remote
- Google Workspace
- Research
- Mid-level
1d
Senior IT Technician: Tickle College of Engineering - UTK
University of Tennessee - Knoxville —Knoxville, TN
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Computer Science
- Laboratory experience
Work Order Management Technician - Facilities Services - UTK
University of Tennessee Health Science Center —Knoxville, TN
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
4d
IT Technologist: Social Work Research & Public Service - UTK
University of Tennessee - Knoxville —Knoxville, TN
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Work from home
3d
IT Cinema Hardware Temp
Regal Cinemas, Inc —Knoxville, TN
- Temporary
- Mid-level
- Disability insurance
- Health insurance
Managed Services Coordinator II
Segra —Knoxville, TN
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
1d
Application Support Specialist
Trimble —Knoxville, TN
- $18.51 - $23.13 an hour
- Online Application
- Windows
- SQL
- Computer networking
- Paid parental leave
- Employee stock purchase plan
2d
Service Desk
Planet Fitness —Morristown, TN
- $12.50 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Maintenance
- 401(k) matching
Quick Apply
Simulation IT Specialist: College of Nursing - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $52,000 - $54,000 a year
- Full-time
- Mid-level
- 3 years
- University
Senior User Support Specialist
Contact Government Services, LLC —Knoxville, TN
- Full-time
- Word processing
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Work Order Management Technician - Facilities Services - UTK
University of Tennessee - Knoxville —Knoxville, TN
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
4d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Morristown, TN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Laboratory Technical Support Representative III
Quest Diagnostics —Knoxville, TN
- From $17.20 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Simulation IT Specialist: College of Nursing - UTK
University of Tennessee - Knoxville —Knoxville, TN
- $52,000 - $54,000 a year
- Full-time
- Mid-level
- 3 years
- University
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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help desk jobs near new market tn

ENDPOINT SUPPORT SPECIALIST - 80109

Court System -
Knoxville, TN

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Job Details

Full-time
$45,000 - $57,000 a year
10 days ago

Qualifications

Desktop computer repair
Phone communication
Software deployment
Laptop (troubleshooting support)
Hardware maintenance
Windows
Printer (troubleshooting support)
Software installation
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Desktop administration
Peripheral hardware support
Client interaction via phone calls

Full Job Description

Executive Service

ENDPOINT SUPPORT SPECIALIST

Administrative Office of the Courts

Information Technology Services Division- ITSD

Knoxville, TN

Annual Salary: $45,000.00 - $57,000.00

Closing Date: 08/25/2026

This position is designated as hybrid

For more information, visit the link below:
https://www.tncourts.gov/administration/human-resources

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

The Tennessee Administrative Office of the Courts (AOC) serves as a trusted resource to assist in improving the administration of justice and promoting confidence in the judiciary. It is the administrative arm of the State's judicial branch, one of the three fundamental divisions of Tennessee state government. The judicial branch provides an essential check on the legislative and executive branches through judicial review. The AOC supports the Tennessee Supreme Court, intermediate appellate courts, trial courts, and courts of limited jurisdiction by managing programs, resources, and operations that enable the courts to function efficiently.

Job Overview:

The Administrative Office of the Courts (AOC) is seeking an Endpoint Support Specialist responsible for providing tier-1 telephone, remote, and workstation technical support for court staff, judges, and court clerks statewide. Under general supervision, this role ensures the operational readiness and maintenance of workstation computers, operating systems, peripherals, and software applications across a networked judicial environment.

Key Responsibilities:

Technical Support & Issue Resolution:

Serve as the primary point of contact for incoming support requests via phone and ticket system; log, troubleshoot, and resolve hardware, software, and network issues with the goal of preventing unnecessary on-site calls.

Incident Routing & Escalation:

Gather accurate diagnostic information to resolve issues at Tier 1, properly route tickets to Level 2 support, or dispatch on-site service calls when remote remediation is exhausted.

System Deployment & Maintenance:

Perform software installations, hardware setup, and configurations; perform minor-to-average repairs on out-of-warranty equipment.

User Access & Operational Support:

Process staff change requests to maintain accurate user accounts and prevent unauthorized access; manage IT inventory (e.g., toner distribution).

Service & Knowledge Development:

Assist with minor on-site field requests (workstation delivery, setup, and replacements); maintain active knowledge of court technology and industry trends through training, webinars, and technical documentation.

Minimum Qualifications:

Required:

Help Desk & Systems Support: 6+ months of experience providing technical support to end-users in an enterprise MS Windows networked environment (e.g., Active Directory, Microsoft 365, network troubleshooting).
Hardware: Hands-on experience deploying, configuring, and troubleshooting desktop/laptop hardware, peripherals, and printers.
Soft Skills: Strong telephone communication habits, excellent customer service orientation, and the ability to maintain composure and focus when supporting users under high-stress conditions.
Logistics: Ability to travel occasionally within 1 to 2 hours of base location and ability to lift and transport equipment up to 75 lbs.

Preferred:

Education & Certifications:

Certifications: Industry certifications demonstrating foundational knowledge (e.g., CompTIA A+, CompTIA Network+, or Microsoft Certified: Fundamentals).
Education: Graduation from an accredited college, university, or technical school with an Associate's Degree in a computer-related field.
Experience Substitution: In lieu of a degree, 2+ years of relevant hands-on IT support experience or professional certifications combined with demonstrable technical skills will be considered.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.

Apply Now

Refine Your Search

help desk jobs in new market tn

ENDPOINT SUPPORT SPECIALIST - 80109

IT Technologist: Social Work Research & Public Service - UTK

Help Desk Analyst: Office of Innovative Technologies - UTK

IT Computer and Network Technician II

Senior IT Technician: Tickle College of Engineering - UTK

Help Desk Analyst: Office of Innovative Technologies - UTK

Senior IT Technician: Tickle College of Engineering - UTK

Work Order Management Technician - Facilities Services - UTK

IT Technologist: Social Work Research & Public Service - UTK

IT Cinema Hardware Temp

Managed Services Coordinator II

Application Support Specialist

Service Desk

Simulation IT Specialist: College of Nursing - UTK

Senior User Support Specialist

Work Order Management Technician - Facilities Services - UTK

Seasonal, Operations Technical Specialist (Part Time)

Laboratory Technical Support Representative III

Simulation IT Specialist: College of Nursing - UTK

Construction Technical Specialist - Autodesk FORMA ( ACC )

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ENDPOINT SUPPORT SPECIALIST

Administrative Office of the Courts

Information Technology Services Division- ITSD

Knoxville, TN

Annual Salary: $45,000.00 - $57,000.00

Closing Date: 08/25/2026

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