Top 10 Concierge full time Jobs in New Orleans, La

Front Desk
French Quarter Guest Houses —New Orleans, LA
- 8 hour shift
- Ability to walk for extended periods
- Basic math
- Ability to climb stairs
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent - Hotel Saint Vincent
Hotel Saint Vincent —New Orleans, LA
- $17 an hour
- Overnight shift
- Ability to walk for extended periods
- Hotel
- Accounting
- Paid holidays
- Health insurance
Quick Apply
11d
Doorman
Sonesta —New Orleans, LA
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Health savings account
Retail Store Associate (Seasonal)
Office Depot —New Orleans, LA
- $12 - $14 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Commuter assistance
- Health savings account
Front Desk Agent
Hotel Saint Vincent —New Orleans, LA
- Overnight shift
- Ability to walk for extended periods
- Hotel
- Accounting
- Paid holidays
- Health insurance
Quick Apply
Front Desk Supervisor
Four Seasons —New Orleans, LA
- Weekends as needed
- Mid-level
- Residential
- Hotel
- Paid holidays
- Health insurance
11d
The Saint Hotel Autograph Collection - Front Desk Lead
Aimbridge Hospitality —New Orleans, LA
- Full-time
- Serving
- Mid-level
- Hotel
- AD&D insurance
- Disability insurance
Front Office Manager
Sonesta —New Orleans, LA
- Full-time
- Bilingual
- Mid-level
- Hotel
- Paid parental leave
- Health savings account

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concierge full time jobs near new orleans, la

Front Desk

French Quarter Guest Houses -
New Orleans, LA

Quick Apply

Job Details

Part-time | Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Basic math
Employee relationship building
High school diploma or GED
Customer service problem-solving

Full Job Description

Job Summary

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Education & Experience

High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing
Ability to read, comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc)
Ability to participate in the creation of an enjoyable work environment

Job Duties & Functions

Approach all encounters with guests and associates in a friendly, service oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with French Quarter Guest Houses standards, as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with French Quarter Guest Houses policies, standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with French Quarter Guest Houses standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all French Quarter Guest Houses performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all French Quarter Guest Houses policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Must be able to climb, walk and handle going up and down stairs through out the assigned shift
Must be able to walk through out the shift to help with any potential guest issues.

The boutique hotels in the French Quarter Guest Houses
Begin your New Orleans story at The French Quarter Guest Houses. Each of our four boutique hotels are perfectly situated near Bourbon Street, letting you immerse yourself in the Bayou Bacchanal, while still offering a peaceful retreat for a more laid-back New Orleans experience. Our hotels in the French Quarter offer each of our guests a truly authentic and personalized experience. Whether you’re seeking historic landmarks or hidden local treasures, we’ll ensure you find your way.
Experience true Southern hospitality with an innkeeper’s spirit and let the rhythm of the Crescent City guide your journey. Your New Orleans adventure starts here!

Benefits:

Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching

Job Type: fulltime, parttime

Schedule:

8 hour shift
Holidays
Weekend availability

Education: High school degree

Work location: On-site

Quick Apply

Refine Your Search

concierge full time jobs in new orleans, la

Front Desk

Front Desk Agent - Hotel Saint Vincent

Doorman

Retail Store Associate (Seasonal)

Front Desk Agent

Front Desk Supervisor

The Saint Hotel Autograph Collection - Front Desk Lead

Front Office Manager

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