Top 50 Engineering services manager Jobs in New York Ny

Operations Manager, Solution Engineering & Services
Parloa —New York, NY
- $150,000 - $175,000 a year
- Remote
- Salesforce
- System design
- Senior level
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Engineering Services Manager
Safran —New York, NY
- $130,000 - $150,000 a year
- Full-time
- Bachelor of Science
- Engineering
- English
Solution Pricing Senior Manager - Scale Engineering Services
PRICE WATERHOUSE COOPERS —New York, NY
- $91,000 - $321,500 a year
- 7 years
- Research
- Bachelor's degree
- Paid holidays
- Health insurance
Building Engineering Manager
Columbia University —New York, NY
- $130,000 - $145,000 a year
- Weekends as needed
- Residential
- University
- Bachelor's degree
6d
Solution Pricing Senior Manager - Scale Engineering Services
PwC —New York, NY
- $91,000 - $321,500 a year
- Full-time
- 7 years
- Research
- Office
- Paid holidays
- Health insurance
Strategic Planning Program Manager, Global Engineering Services North America
Amazon.com Services LLC —New York, NY
- $81,600 - $129,800 a year
- Full-time
- Up to 50% travel
- Office
- 3 years
- AD&D insurance
- Health insurance
11d
Coordination Program Manager - IVD , Global Engineering & Security Services (GESS) Design & Construction
Amazon.com Services LLC —New York, NY
- $77,400 - $135,400 a year
- Full-time
- Analysis skills
- Travel
- Fair chance
- AD&D insurance
- Health insurance
Construction Cost Manager, NA Design & Construction Governance, Global Engineering Services, GEMS D&C, Cost Management
Amazon.com Services LLC —New York, NY
- $82,700 - $155,800 a year
- Full-time
- Continuous improvement
- Children
- Travel
- AD&D insurance
- Health insurance
District Service Manager, Client Services
Securitas Technology Corporation —New York, NY
- $100,000 - $115,000 a year
- Weekends as needed
- Remote
- Marketing
- Engineering
- Recruiting
- Paid training
- Paid holidays
Quick Apply
11d
Digital Release Manager - Global Employer Services Technology Center
Deloitte —New York, NY
- $119,025 - $226,125 a year
- Full-time
- Hybrid work
- Microsoft Excel
- CPA
- Computer Science
Senior Project Manager, Project & Development Services
Cushman & Wakefield —New York, NY
- $148,750 - $175,000 a year
- Full-time
- Engineering
- Analysis skills
- Contracts
- Health savings account
- Disability insurance
Quick Apply
Senior Field Services Manager
Haley & Aldrich —New York, NY
- $130,000 - $160,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Office
Customer Experience & Service Transformation Advisory Manager
Accenture —New York, NY
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Office
- Paid holidays
- Disability insurance
Service Now ITOM/CMDB Consultant
Hudson Manpower —New York, NY
- $60 - $62 an hour
- Full-time
- Hybrid work
- Senior level
Quick Apply
Senior Lead AI Engineer(MLX, Agentic AI, Gen AI platform Services)
Capital One —New York, NY
- Email
- Azure
- Computer Science
- Java
- Health insurance
Senior Software Engineer
Disney Entertainment and ESPN Product & Technology —New York, NY
- $148,700 - $199,400 a year
- Computer Science
- 5 years
- System design
Senior Lead AI Engineer (Gen AI Platform Services, Agentic AI)
Capital One —New York, NY
- Email
- Azure
- Computer Science
- Java
- Health insurance
Senior Lead AI Engineer (GenAI Platform Services)
Capital One —New York, NY
- Email
- Azure
- Computer Science
- Java
- Health insurance
Sr. Lead AI Engineer (Gen AI Platform Services)
Capital One —New York, NY
- Email
- Azure
- Computer Science
- Java
- Health insurance
Senior Lead AI Engineer (Gen AI Platform Services)
Capital One —New York, NY
- Email
- Azure
- Computer Science
- Java
- Health insurance

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engineering services manager jobs near new york ny

Operations Manager, Solution Engineering & Services

Parloa -
New York, NY

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Job Details

$150,000 - $175,000 a year

Qualifications

Jira
Performance dashboard reports
Project reporting
Financial operations
Dashboard development
AI use case identification
Systems integration
Databricks
Data modeling
Data Integration (Data management)
Resource allocation (project management tasks)
Tooling
Project change management
Software deployment
SAP
Salesforce
Automation software
Operations transformation
Dashboard creation support
Process design
System design
Enterprise solutions implementation
Taxonomy
Demand forecasting analysis
Zapier
Client invoicing
Managing budgets in a finance role
Workforce planning strategy
Sales pipeline
Integration Platforms (Enterprise solutions)

Full Job Description

Location: Remote (US / EU friendly) or Hybrid (NYC / Berlin)

About Parloa

Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a Operations Manager, Solution Engineering & Services, you'll be the operating system for a global org spanning Solution Engineering and Professional Services - while also owning the financial and resource engine that keeps our Professional Services business predictable.

This role pairs the rigor of a BizOps leader with the delivery instincts of a PS Ops analyst. You will build capacity models, run forecasting in Salesforce and Rocketlane, own invoicing accuracy in SAP, and deploy AI agents and automations that eliminate operational drag across the org.

Areas of ownership:

Design and deploy AI agents and workflow automations that eliminate manual, repetitive operational work across PS; evaluate new AI tooling and agentic capabilities on an ongoing basis, bringing proposals grounded in measurable efficiency gains
Own the integration layer between Salesforce, Rocketlane, SAP, Jira, and reporting tools
Build dashboards that lead to decisions and become the operational partner to Solution Engineering and Professional Services leadership
Build and run the weekly / monthly / quarterly rhythm: pipeline + capacity review, delivery health, KPI reviews, and QBR support
Own PS demand forecasting in Salesforce: pipeline signals and services attach rates
Partner with Finance / RevOps on services drivers; call out constraints proactively
Maintain forecast accuracy as a tracked, trusted metric reviewed at the executive level
Manage invoicing workflows and revenue recognition accuracy in SAP; flag and resolve discrepancies proactively
Support milestone billing triggers and ensure alignment between delivery milestones and finance timelines
Build and maintain an end-to-end capacity model across PS roles and regions: utilization, bench, skill coverage, and hiring needs
Own resource planning and allocation in Rocketlane - ensure the right people are on the right projects at the right time
Track and report utilization targets; surface over/under-allocation risks
Co-own design of project health and hygiene in Rocketlane: milestone tracking, status updates, budget vs. actuals, and change control
Standardize the pre-sales delivery handoff, scoping SOW inputs, and change control workflows
Build templates and checklists that reduce ambiguity and prevent rework
Parloa's Tech Stack

Who you are:

5+ years in Ops / BizOps / Program Ops / PS Ops supporting technical, customer-facing teams in SaaS
Proven track record building operating cadence, capacity planning, and PS forecasting
Dashboard ownership and strong operational storytelling
Rocketlane or equivalent PSA tool ownership: resource planning, project tracking, and utilization reporting
Experience designing and deploying workflow automations with n8n, Zapier, or equivalent integration tooling
Hands-on work with AI agents applied to operational workflows - timecard automation, resource recommendations, project health alerts
Invoicing and revenue recognition experience - comfortable in SAP or a comparable ERP
Strong systems thinking: can connect Salesforce Rocketlane SAP into a coherent operating model
Data fluency: comfortable modeling capacity and turning messy, multi-system data into decisions
Executive communication: concise, direct, high-signal

Preferred Qualifications

Familiarity with Jira delivery flows, ticket taxonomy design, and SLA governance
Experience supporting Solution Engineering orgs in addition to Professional Services
Familiarity with conversational AI or enterprise software deployment patterns

Our recruiting process:

TA Screen Hiring Manager Call Technical Interview Bar Raiser

Salary ranges includes OTE

Why Parloa?

We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences. We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it.

At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that's evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We've grown beyond the earliest startup phase, but we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we're scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

Parloa is an e-verify employer in the USA. Please click here to learn more.

We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Quick Apply

Refine Your Search

engineering services manager jobs in new york ny

Operations Manager, Solution Engineering & Services

Engineering Services Manager

Solution Pricing Senior Manager - Scale Engineering Services

Building Engineering Manager

Solution Pricing Senior Manager - Scale Engineering Services

Strategic Planning Program Manager, Global Engineering Services North America

Coordination Program Manager - IVD , Global Engineering & Security Services (GESS) Design & Construction

Construction Cost Manager, NA Design & Construction Governance, Global Engineering Services, GEMS D&C, Cost Management

District Service Manager, Client Services

Digital Release Manager - Global Employer Services Technology Center

Senior Project Manager, Project & Development Services

Senior Field Services Manager

Customer Experience & Service Transformation Advisory Manager

Service Now ITOM/CMDB Consultant

Senior Lead AI Engineer(MLX, Agentic AI, Gen AI platform Services)

Senior Software Engineer

Senior Lead AI Engineer (Gen AI Platform Services, Agentic AI)

Senior Lead AI Engineer (GenAI Platform Services)

Sr. Lead AI Engineer (Gen AI Platform Services)

Senior Lead AI Engineer (Gen AI Platform Services)

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Location: Remote (US / EU friendly) or Hybrid (NYC / Berlin)

About Parloa

About the role:

Areas of ownership:

Parloa's Tech Stack

Who you are:

Preferred Qualifications

Our recruiting process:

Why Parloa?

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