Top 206 Help desk technician Jobs in New York State

IT Support Technician
Red Barn Technology Group, Inc. —Binghamton, NY
- $20 - $24 an hour
- Full-time
- Background check
- Clean driving record
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
19h
Technology Support Technician I
First Source FCU —New Hartford, NY
- $19.83 - $33.05 an hour
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
7d
IT Technician I
C.T. Male Associates —Latham, NY
- $25 - $29 an hour
- Full-time
- Office
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
5h
IT Help Desk Technicians
Nesco Resource, LLC —Albany, NY
- $25 - $30 an hour
- Contract
- Mid-level
- Office
- 3 years
- Paid holidays
- Paid sick time
Quick Apply
3d
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
Help Desk Technician
Empire Merchants Metro —Astoria, NY
- $45,000 - $75,000 a year
- Full-time
- Research
- Office
- Windows
- Travel reimbursement
- Disability insurance
IT Help Desk Technician II
Jazz at Lincoln Center —New York, NY
- $33.65 - $38.46 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
Helpdesk Technician
Enersys —Commack, NY
- $50,000 - $65,000 a year
- Overtime
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
IT Helpdesk Technician
Elevate Technology Group —Manhattan, NY
- $60,000 - $70,000 a year
- Google Workspace
- Mid-level
- Office
Tier 1 Help Desk Technician
5Q Partners, LLC —New York, NY
- $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Helpdesk Technician
Garber Honda —Rochester, NY
- $40,000 - $60,000 a year
- Urgently hiring
- Computer science
- Microsoft Outlook
- Computer Science
IT TECHNICIAN
ATG Entertainment USA —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
IT TECHNICIAN
ATG Entertainment Limited —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
IT Helpdesk Technician
Acura of Rochester —Rochester, NY
- $40,000 - $60,000 a year
- Urgently hiring
- Computer science
- Microsoft Outlook
- Computer Science
IT Helpdesk Technician
Porsche Audi Rochester —Rochester, NY
- $40,000 - $60,000 a year
- Urgently hiring
- Computer science
- Microsoft Outlook
- Computer Science
Help Desk Support Technician I
FORTUNE SOCIETY INC —Long Island City, NY
- $24.73 - $27.48 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
2d
Senior Help Desk Technician
Contact Government Services, LLC —New York, NY
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Tier 1 Managed IT Technician
Usherwood Office Technology —Albany, NY
- $21 - $25 an hour
- Computer science
- Computer Science
- Research
Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level

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help desk technician jobs near new york state

IT Support Technician

Red Barn Technology Group, Inc.
Binghamton, NY

Quick Apply

Job Details

Permanent | Full-time
$20 - $24 an hour
19 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Professional development assistance
Retirement plan

Qualifications

Desktop computer repair
Customer communication
Computer Science
Laptop (troubleshooting support)
Windows
Microsoft Office
High school diploma or GED
Driver's License
Productivity software support
Computer hardware
Desktop (troubleshooting support)
IP networking
Desktop administration
Associate's degree
Information Technology

Full Job Description

Join the Red Barn Technology Group Team

Are you passionate about technology and enjoy helping people solve problems? Red Barn Technology Group is looking for a motivated IT Support Technician to join our growing Managed IT Services team.

As an IT Support Technician, you will be the frontline problem solver for our business customers, providing both remote and onsite technical support. You'll work with computers, networks, mobile devices, Microsoft 365, and cloud technologies while gaining hands-on experience with a wide variety of business IT environments.

No two days are the same. One day you may be troubleshooting a computer issue, the next installing new hardware, assisting with a Microsoft 365 deployment, or helping a customer resolve a network problem. Because we support a diverse range of businesses, the ideal candidate enjoys learning new technologies, adapts quickly to different environments, and takes pride in delivering exceptional customer service.

Please Note: This is a full-time, onsite position based in Binghamton, NY. Technicians work from our office and travel to customer locations as needed. While providing remote support to customers is part of the job, this is not a remote or hybrid position.

Responsibilities

Diagnose, troubleshoot, and resolve hardware, software, operating system, and connectivity issues for desktops, laptops, mobile devices, printers, and peripherals
Install, configure, maintain, and upgrade computer hardware and software
Troubleshoot Windows operating systems, Microsoft 365, and common business applications
Assist with network, wireless, VPN, printer, and internet connectivity issues
Create, modify, and manage user accounts and permissions in Microsoft 365 and Active Directory
Provide both remote and onsite technical support for business customers
Manage and update service tickets by documenting issues, resolutions, and follow-up actions
Track customer requests, contract hours, mileage, and inventory
Assist with customer invoicing and preparing sales quotations
Maintain professional, courteous, and proactive communication with customers throughout the support process
Perform other related duties as assigned

Required Qualifications

Experience troubleshooting Windows computers, hardware, software, and common business applications
Basic understanding of networking concepts including TCP/IP, DNS, Wi-Fi, VPNs, and internet connectivity
Experience with Microsoft 365 / Office 365
Strong analytical and problem-solving skills with a logical approach to troubleshooting
Excellent communication and customer service skills
Takes ownership of problems and follows them through to resolution while keeping customers informed
Self-motivated with the ability to work independently and manage multiple priorities
Strong organizational and documentation skills
Valid driver's license with a clean driving record
Willingness to travel to customer locations throughout the Southern Tier and surrounding areas
Ability to lift up to 50 pounds

Preferred Qualifications

Associate's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience
CompTIA A+, Network+, Microsoft, Cisco, or other industry certifications
Experience supporting iOS and Android mobile devices
Familiarity with Windows Server, Active Directory, virtualization, or backup solutions
Previous experience in an IT support or Managed Service Provider (MSP) environment

Why Join Red Barn Technology Group?

At Red Barn Technology Group, you'll work with a wide variety of technologies and businesses, giving you the opportunity to build skills that go far beyond a traditional help desk role. We value initiative, continuous learning, teamwork, and exceptional customer service.

If you're looking for a position where you can expand your technical knowledge, make a real impact for local businesses, and grow your career with a supportive team, we'd love to hear from you.

Pay: $20.00 - $24.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Application Question(s):

Describe a time you helped a non-technical user with a computer, software, or login issue. How did you explain the problem in simple terms, and what was the result?”

Education:

High school or equivalent (Required)

Experience:

IT support: 2 years (Required)

Ability to Commute:

Binghamton, NY 13901 (Required)

Work Location: In person

Quick Apply

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help desk technician jobs in new york state

IT Support Technician

Technology Support Technician I

IT Technician I

IT Help Desk Technicians

Service Desk Technician

Desktop Support Technician

Help Desk Technician

IT Help Desk Technician II

Helpdesk Technician

IT Helpdesk Technician

Tier 1 Help Desk Technician

IT Helpdesk Technician

IT TECHNICIAN

IT TECHNICIAN

IT Helpdesk Technician

IT Helpdesk Technician

Help Desk Support Technician I

Senior Help Desk Technician

Tier 1 Managed IT Technician

Information Technology Hourly IT Support Assistant - Part-Time

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