Top 51 It technical support Jobs in Newark, Oh

Technical Service Analyst
MedBen —Newark, OH
- Weekends as needed
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Remote Client Support Representative
OneSupport —Ohio
- $12 an hour
- Full-time
- Remote
- Spanish
- Research
- Residential
- Paid training
- Health insurance
Quick Apply
7d
Help Desk Technician
Integrated Services for Behavioral Health —Newark, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
10d
Desktop Support Technician
NTT Ltd —Pataskala, OH
- $30 - $38 an hour
- 5 years
- Office
- In-person
- Health savings account
- AD&D insurance
9d
Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
- $59,300 - $77,805 a year
- Full-time
- Ability to walk for extended periods
- English
- Windows
IT Comms Specialist (Third Shift)
Abercrombie & Fitch Co. —New Albany, OH
- Overnight shift
- Oracle
- Mid-level
- Bachelor's degree
- Store discount
- Paid parental leave
11d
Information Technology Specialist- Entry Level
Shrivers Pharmacy —Zanesville, OH
- $16 - $18 an hour
- Computer science
- Computer Science
- Windows
Quick Apply
PC Analyst
Genesis HealthCare System —Zanesville, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
1d
Technology Support Specialist (part-time)
Columbus Academy —Gahanna, OH
- Part-time
- Entry level
Quick Apply
IT Desktop Support Specialist ( Ohio)
American Regent, Inc. —New Albany, OH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
2d
IT Service Desk Tier 2
Central Ohio Urology Group —Columbus, OH
- Full-time
- Surgery
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
2d
Warehouse IT Technical Support
CLA —Zanesville, OH
- $25 - $29 an hour
- Contract
- Mid-level
- Analysis skills
- Warehouse
Quick Apply
2d
Computer Systems Engineer (Full-Time)
WHIZ-TV —Zanesville, OH
- Full-time
- Background check
- Mid-level
- Windows
IT Desktop Technician II (Onsite: Zanesville, OH)
Halliburton —Zanesville, OH
- Up to $27.50 an hour
- Temporary
- Mid-level
- In-person
- 2 years
Data Center Production Operations Engineer (Third Shift)
Meta —New Albany, OH
- $70,990 - $103,002 a year
- Weekends as needed
- Mid-level
- Master's degree
- Bachelor's degree
Operations Technology Specialist
Grote Company —Columbus, OH
- Hybrid work
- ERP systems
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
Student IT Support Specialist (ZANESVILLE CAMPUS)
Ohio University —Zanesville, OH
- $11 an hour
- Part-time
- Classroom
- Maintenance
- Office
3d
IT Field Support Technician
Cellular Sales Verizon Authorized Retailer —Columbus, OH
- $23 - $33 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply

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Technical Service Analyst

MedBen
Newark, OH

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Computer science
Operating systems
Computer Science
Computer hardware
Associate's degree

Full Job Description

Position Description – Exempt

Position Title: Technical Services Analyst – Level 1 or 2

Department: Information Systems Reports to: System Administrator

Work Location: In-house

Job Summary

Under the supervision of the System Administrator, the Technical Services Analyst position maintains a 24/7 production environment via internal and external computer hardware, operating systems, networks, configuration, connectivity, setup, password management, and security of data.

Responsibilities / Duties

Provides a 24/7 stable, secure technical environment by maintaining health, stability, security, and functionality of all network connections, networking hardware, and equipment,
Ensures accurate schedules and logs of operations activities, and timely communications to impacted users
Works with Technical Services team on design, recommendations, development, maintenance, integration, support, growth, and security of network infrastructure and legacy systems and applications
Provides technical support to new and existing users on all equipment needs, including workstations, telephones, printers, security software, systems, back-up systems, and ancillary equipment
Monitors the status of servers, software, firewalls, and switches
Participates in upgrades to hardware and software
Maintains current documentation on the network configuration, Disaster Recovery documents, system downtime records, equipment inventory, offsite access, and ISO Documentation of work instructions
Remotely monitor systems for issues via Remote PC and Cell Phone
Daily and monthly monitoring and reconcilement of various operations activities in accordance with department processes
Maintains and monitors new, changed, and termed user functions, including suspect suspicious activity
Completes various daily and monthly reporting per department processes
Perform all other duties as assigned by senior management.

Work Location and Schedule

This position is in-office with capability to work remotely when department is fully staffed, and new hire has completed all required training.

Department coverage in-office between the hours of 7am and 5pm, Monday – Friday
On-call duty requires the Technical Services Analyst to be located within a 45-minute commute to the office
Position may be required to be onsite on a previously scheduled remote work day due to emergencies or staffing needs

Physical Requirements

Position generally requires extended periods of sitting or use of a standing desk if preferred. Additional physical requirements include:

Ability to lift, carry and move PC’s, monitors, servers, and network equipment
Ability to pull wire both in ceilings and at baseboard level
Ability to stand or crouch for extended periods while resolving hardware issues

Placement Criteria

Analyst 1:

6-12 months Help Desk, Technical Support, and/or Network Administration work experience preferred
CompTIA, Cisco, and/or Microsoft Certifications a plus
Demonstrated ability to problem-solve and meet deadlines
Effective written and verbal communication skills
Must be customer-oriented and able to adapt to MedBen’s corporate culture.
Must be available to work evenings and weekends as required for on-call monitoring, installations, upgrades, or problem resolution

Analyst 2:
Promotion to, or consideration for, Analyst 2 will be determined by the interviewing manager and supervisor. The following criteria will be considered:

More than 1 year of previous work experience in the area of Help Desk, Technical Support, and Network Administration
Associate degree in computer science or related field, required
Four-year degree in Computer Science or related field, preferred
Demonstrated competency in setting up and maintaining servers in a virtual environment
Demonstrated competency in MS Exchange, Active Directory, Cisco, firewalls, and switches
Demonstrated competency working with storage devices, and security and virus protection software

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

Do you currently reside in central Ohio?

Experience:

Help Desk, Technical Support and/or Network Administration: 1 year (Required)

Work Location: Hybrid remote in Newark, OH 43055

Quick Apply

Refine Your Search

it technical support jobs in newark, oh

Technical Service Analyst

Remote Client Support Representative

Help Desk Technician

Desktop Support Technician

Analyst, Associate Technology Support (Columbus)

IT Comms Specialist (Third Shift)

Information Technology Specialist- Entry Level

PC Analyst

Technology Support Specialist (part-time)

IT Desktop Support Specialist ( Ohio)

IT Service Desk Tier 2

Warehouse IT Technical Support

Computer Systems Engineer (Full-Time)

IT Desktop Technician II (Onsite: Zanesville, OH)

Data Center Production Operations Engineer (Third Shift)

Operations Technology Specialist

Student IT Support Specialist (ZANESVILLE CAMPUS)

IT Field Support Technician

Sr. Analyst, Enterprise Service Desk

POS Support Agent

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