Job Summary
We are seeking a motivated, professional, and patient-centered Registered Nurse to join our growing team in a dynamic aesthetic and wellness practice. This role will work closely alongside Dr. Hastings and our providers in both clinical support and wellness services, including IV therapy administration and patient care coordination.
This position is ideal for a nurse who is passionate about aesthetics, wellness, preventative medicine, and delivering exceptional patient experiences in a modern, high-touch environment. As our practice continues to expand, the role will evolve and grow with opportunities for increased responsibility, advanced training, and involvement in aesthetic medicine procedures and wellness initiatives.
We are looking for someone who is adaptable, detail-oriented, compassionate, highly professional, and excited to be part of a fast-growing practice focused on excellence, innovation, and patient care.
This is a unique, multifaceted position combining registered nursing responsibilities, clinical support, patient care coordination and front-office operations.
Initially, a substantial portion of this role will involve reception and patient care coordination. Responsibilities will include answering phones and text messages, scheduling appointments, greeting and checking patients in and out, collecting payments, discussing services and skincare, maintaining patient flow and helping ensure that every patient receives a warm, polished and highly personalized experience.
The selected RN will also assist with clinical care, treatment-room preparation, inventory, documentation, patient education and other delegated nursing responsibilities.
As our practice grows, there may be opportunities for the right individual to become progressively involved in aesthetic and wellness treatments. Depending upon experience, competency, practice needs and successful completion of appropriate training, this could eventually include microneedling, aesthetic procedures and injectable treatments.
This is not an immediate injector-only position. We are looking for someone who is genuinely interested in becoming an important part of the entire practice and who understands that excellent aesthetic care begins long before a treatment is performed.
About Cimarron Aesthetics
Cimarron Aesthetics is an elevated medical aesthetics and wellness practice in the heart of New Albany, Ohio. Cimarron Aesthetics was founded with a clear mission: deliver transformative aesthetic results through expert care in an environment where patients feel genuinely valued. Our practice is led by Dr. Matthew Hastings, DMSc, PA-C, who brings over 17 years of dermatology experience, including clinical instruction at UPMC's Department of Dermatology. Dr. Hastings has served as Lead Clinical Trainer and Chief Clinical Trainer for multiple practices and has a deep commitment to mentoring the next generation of aesthetic providers.
We take a global consultation approach, meaning we do not just address the immediate concern. We look at the whole picture and develop comprehensive treatment plans that evolve with our patients over time. Our collaborative relationship with Carolyn Morrison, DO, ensures proper medical oversight while giving our providers autonomy to practice at the top of their license.
Duties
PRIMARY RESPONSIBILITIES
Patient Care Coordination and Reception
- Welcome patients warmly and create an exceptional experience from arrival through checkout
- Answer incoming telephone calls, text messages and patient inquiries professionally and promptly
- Schedule and confirm appointments
- Check patients in and out and collect payments
- Explain practice services, memberships, skincare products and financing options
- Maintain accurate patient information and assist with electronic records
- Help coordinate patient flow and communicate delays or scheduling changes
- Follow up with patients regarding appointments, treatment plans and recommended services
- Maintain a polished, organized and welcoming reception environment
- Assist with product sales and inventory
- Support practice events, promotions and patient-communication initiatives
Clinical and Nursing Support
- Review medical histories and assist with patient intake
- Obtain and document vital signs and other relevant clinical information
- Prepare treatment rooms and assist providers during procedures
- Provide pre- and post-treatment education
- Administer delegated medications or treatments within the RN’s legal scope and training
- Maintain appropriate clinical documentation
- Support infection-control, safety and emergency-preparedness procedures
- Monitor clinical and skincare inventory
- Help maintain treatment-room readiness and cleanliness
- Communicate patient concerns promptly to the appropriate provider
Future Growth Opportunities
- As competency and practice needs develop, future responsibilities may include:
- Microneedling and other delegated aesthetic procedures
- Wellness injections and related nursing services
- Additional aesthetic-device or skincare treatments
- Advanced aesthetic education and training
- Potential injectable training for an appropriate long-term team member
Qualifications
- Current, unrestricted Ohio Registered Nurse license
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Professional, polished and compassionate patient manner
- Comfort answering phones, scheduling appointments and working at reception
- Ability to discuss services and skincare confidently (we offer training) without creating a high-pressure sales experience
- Strong computer skills and ability to learn new software
- Dependability, punctuality and willingness to assist wherever needed
- Commitment to confidentiality, patient safety and exceptional service
- Genuine interest in medical aesthetics, wellness and long-term professional development
Preferred
- Three or more years of nursing or related healthcare experience
- Experience in outpatient medicine, dermatology, plastic surgery, women’s health, wellness, surgery or medical aesthetics
- Experience with reception, scheduling, patient coordination, retail sales or practice operations
- Experience with skincare, microneedling, IV therapy, injections or aesthetic procedures - Don't let this keep you from applying, though!
- Familiarity with electronic medical records and patient-communication platforms
- Prior injecting experience is not required. Aesthetics experience is helpful, but we are equally interested in finding a mature, reliable and highly patient-focused RN with the right attitude, professionalism and willingness to learn.
Physical Requirements
- Ability to stand for extended periods while performing procedures
- Fine motor skills and manual dexterity required for precise techniques
- Visual acuity to assess facial anatomy and skin conditions
- Ability to lift up to 25 pounds
What We Offer
We believe in investing in our team. Dr. Hastings' background in clinical education means you will have access to ongoing mentorship and skill development. You will have the opportunity to join a growing, highly personalized medical aesthetics and wellness practice in a beautiful environment in the heart of New Albany, and work alongside experienced medical and aesthetic professionals. You will build meaningful, long-term relationships with patients, develop a broad understanding of aesthetic-practice operations, receive opportunities for progressive education and professional growth, and you will become an important part of shaping a developing clinical and aesthetic program in a supportive and collaborative team environment with competitive compensation based on experience.
Our ideal candidate is someone who:
- Enjoys making patients feel welcomed, comfortable and cared for
- Understands that reception and patient coordination are essential parts of the patient experience
- Takes ownership of responsibilities and follows through consistently
- Communicates warmly and professionally in person, by telephone and through text
- Is comfortable balancing clinical, administrative and customer-service responsibilities
- Is confident recommending appropriate services and skincare while respecting patient preferences
- Works well in a close-knit, collaborative environment
- Is interested in building a long-term career with a growing aesthetics and wellness practice
- Values thoughtful, natural-looking results and individualized patient care
- Wants to grow with Cimarron rather than simply obtain immediate injectable training
How to Apply
Please submit your interest and your resume through Indeed along with a brief introduction or cover letter explaining your work philosophy, why you are interested in medical aesthetics, what appeals to you about this combined RN and patient care coordinator position, your experience working directly with patients or customers, and your long-term professional goals, along with anything else we need to know. We are interested in who you are as a person, so do not be afraid to let your personality come through.
Offer of employment is contingent upon verification of required licenses, credentials, and board certifications.
This job posting does not constitute a contract or offer of employment. Employment at Cimarron Aesthetics is at-will, meaning either the employer or employee may end the employment relationship at any time, with or without cause or notice.
- Cimarron Aesthetics is an Equal Opportunity Employer.
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
