Top 54 It support Jobs in Newark De

IT Support Technician (Wilmington, DE)
DBS | Point of Sale —New Castle, DE
- $44,000 - $46,000 a year
- Urgently hiring
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Dept - Service Support Specialist I
Phillips & Cohen Associates Ltd. —Wilmington, DE
- $22 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
Quick Apply
10d
IT Support Specialist (Level 2)
Wedgewood Pharmacy —Swedesboro, NJ
- $28 - $30 an hour
- Weekends as needed
- Mid-level
- Windows
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist
Business Interface LLC —Wilmington, DE
- $40,000 - $45,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
电脑升级技术人员/Electronics Technician (Support H1B&OPT),
Yeaher Inc. —New Castle, DE
- $3,500 - $4,000 a month
- 8 hour shift
- Background check
- Spanish
- Computer literacy
Quick Apply
IT Support Consultant II
University of Delaware —Newark, DE
- Full-time
- Word processing
- Research
- Mid-level
IT Support Specialist
IT Integrity —Wilmington, DE
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
IT Helpdesk Analyst
UPPER BAY COUNSELING AND SUPPORT SERVICES INC —Elkton, MD
- $17.25 - $20.00 an hour
- 8 hour shift
- Google Workspace
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
4d
Technology Support Assistant
Wilmington University —Brandywine, DE
- Part-time
- Computer literacy
- Windows
- High school diploma or GED
- Tuition reimbursement
- Employee assistance program
15h
Technical Analyst
Atwell, LLC —Newark, DE
- $55,000 - $70,000 a year
- Bachelor of Science
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
IT Helpdesk Technician
White Horse Village —Newtown Square, PA
- $30.00 - $33.45 an hour
- Full-time
- HIPAA
- Entry level
Quick Apply
IT Service Desk Support Technician
Cecil College —North East, MD
- $16 an hour
- Part-time
- Classroom
- Research
- Office
- Disability insurance
12d
Customer Support Engineer
Anura Solutions, LLC —Middletown, DE
- From $60,000 a year
- Full-time
- Background check
- Office
- JavaScript
- Health savings account
- Paid holidays
Quick Apply
4d
IT Operations Analyst
Chatham Financial —Kennett Square, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Specialist
Haverford Systems, Inc. —Downingtown, PA
- $47,500 - $52,000 a year
- Full-time
- Computer science
- Computer Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
13d
IT Support Technician
Piasecki Aircraft Corporation —Coatesville, PA
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
7d
IT Support Technician Level II
Wedgewood Pharmacy LLC —Swedesboro, NJ
- $29 - $32 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
Systems Support Consultant III, IT Governance & Client Success
University of Delaware —Newark, DE
- Full-time
- Azure
- Research
- 3 years
11d
Reactive Operations Center (ROC) Technician
TechSolutions, Inc. —Wilmington, DE
- From $22 an hour
- Full-time
- IT
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Engineer Computer Systems Support
Tata Consultancy Services —West Chester, PA
- $60,000 - $70,000 a year
- Computer Science
- Mid-level
- Office
- Commuter assistance
- Health insurance
13d

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it support jobs near newark de

IT Support Technician (Wilmington, DE)

DBS | Point of Sale -
New Castle, DE

Quick Apply

Job Details

Full-time
$44,000 - $46,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Phone communication
In-person customer service
Direct client contact
Attention to detail
Computer hardware
Driving
Problem-solving
Restaurant experience

Full Job Description

Delaware Business Systems, Inc. has an immediate need to add a Point-of-Sale Support Technician to our team. Applicants must have a clean driving record, strong communication skills, and submit to a background check. Basic knowledge of network topology and the ability to troubleshoot and repair PC's is highly valued. Restaurant experience is a plus although not required.

This is a rare opportunity to work on various Point-of-Sale systems for the biggest reseller in the Mid-Atlantic. This position is dynamic and provides a high level of service and support to all of our clients by effectively answering a high volume of support related calls as well as providing break/fix service onsite. In addition to that the Support Technician will also help deploy new systems to clients. Our Support Technicians are tasked with triaging their concerns, and communicating with other team members to resolve service issues.

This exciting position is never slow and allows technicians to consistently learn new technologies, services, and greatly improve existing troubleshooting and interpersonal skillsets. There are also numerous opportunities to interact with different customers and businesses in this environment. Must be flexible as schedule fluctuates to meet the demands of our customers. Hours may vary based on project requirements. Must be able to work until the project is completed. This position is primarily Monday through Friday, but occasional evening and weekend work is required. Applicant must be willing to participate in a rotating on-call shift.

Position Overview:

Repair, maintain, troubleshoot, and install various types of POS hardware and software. Setup, configure, and troubleshoot networks, both wired and wireless. Provide phone support for the various types of software we sell.

Principal Duties and Responsibilities:

Provide first class phone support.
Be the face of DBS to our Clients when they require onsite support.
Utilize existing and ongoing training to resolve customer issues.
Know, Own, Solve the problem for the service orders you are assigned.
Install and configure new and existing POS hardware and peripherals.
Troubleshoot issues thoroughly and effectively in a fast paced environment.
Provide assistance with software related issues.
Stage equipment for new deployments.
Assist in repair and maintenance of customer’s hardware.
Perform thorough documentation in CRM software for assigned work orders.
Assist co-workers with special projects and tasks that are assigned.
Ability to identify opportunities, develop strategies and implement creative solutions.
Maintain a replacement part inventory, supplies, and tools needed to work on technical equipment utilized at the restaurant.

Requirements:

Be Accountable: Whether you are documenting procedures, installing hardware on-site, or training a customer remotely be someone your teammates can rely on.
Product Expert: Be the expert in the field or on the phone by maintaining a comprehensive understanding of software, hardware, and know-how to troubleshoot when stuck.
Customer Service: Demonstrate exceptional customer service to clients both remotely and on-site. Going above and beyond for clients is the ONLY option.
Time Management: Complete all client implementations and requests according to department standards and project scope.
Creativity: As a frontline team member, you will be expected to continuously provide unique ideas to improve our product, process, and overall client experience.
Effective Communication: The ability to communicate effectively and frequently with our customers, our co-workers, and our upper management team.
Professionalism: The Support Technician should conduct themselves in a professional manner at all times.
Initiative: Internally motivated, self-starter, with advanced problem-solving skills.

DBS offers a competitive salary and benefits package including:

Health
Dental
Vision
401(k) Plan
Life
Disability
AFLAC
Paid Time Off
Paid Holidays
Added Value Bonus Structure

If you are interested in applying, please fill out our online application and include your resume. You can find our online application here: https://dbs4pos.com/hiring/

Benefit Conditions:

Waiting period may apply

This Company Describes Its Culture as:

Detail-oriented -- quality and precision-focused
Aggressive -- competitive and growth-oriented
Stable -- traditional, stable, strong processes

Work Remotely

Job Type: Full-time

Pay: $44,000.00 - $46,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in newark de

IT Support Technician (Wilmington, DE)

IT Dept - Service Support Specialist I

IT Support Specialist (Level 2)

IT Support Specialist

电脑升级技术人员/Electronics Technician (Support H1B&OPT),

IT Support Consultant II

IT Support Specialist

IT Helpdesk Analyst

Technology Support Assistant

Technical Analyst

IT Helpdesk Technician

IT Service Desk Support Technician

Customer Support Engineer

IT Operations Analyst

IT Support Specialist

IT Support Technician

IT Support Technician Level II

Systems Support Consultant III, IT Governance & Client Success

Reactive Operations Center (ROC) Technician

Engineer Computer Systems Support

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