Top 12 Publishing Jobs in Newark De

Customer Care Representative with Accounting Skills
Schiffer Publishing —Atglen, PA
- Full-time
- Office
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Quick Apply
4d
Casual Seasonal Communications and Digital Media Support Specialist
Delaware Schools Consortium —New Castle, DE
- $43.36 - $62.82 an hour
- Part-time
- Hybrid work
- Marketing
- Mid-level
- Office
3d
Retail Sales Print Production Lead (Wilmington, DE)
Staples, Inc. —Wilmington, DE
- Urgently hiring
- Management
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Medical Editor
Synchrony Group —West Chester, PA
- Full-time
- Remote
- Microsoft Excel
- Writing skills
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Print Production Operator
ICS Corporation —Pedricktown, NJ
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Content Creator
Testa Rossa - Glen Mills —Concordville, PA
- $10 an hour
- Word processing
- Research
- Entry level
Quick Apply
Pre-Press & Production Specialist
Schiffer Publishing —Atglen, PA
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
4d
Publisher of Delaware Business Times
Delaware Business —Wilmington, DE
- Email
- Mid-level
- Leadership
- Communication skills
Quick Apply
(USA) Area Manager - Maintenance (fashion, Import, Print Solutions, Regional, Returns, Sam's, Wm.com)
Walmart —Pedricktown, NJ
- $80,000 - $120,000 a year
- High school
- Writing skills
- Mid-level
- Paid jury duty
- Disability insurance
Marketing & Publicity Manager
Schiffer Publishing —Atglen, PA
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
4d
Business Coach (Independent Contractor | Remote | Performance-Based)
Leader Publishing Worldwide Inc. dba Focused.com —United States
- $100,000 - $250,000 a year
- Contract
- Remote
- 18 years or older
- Sales
- Public speaking
Quick Apply
1d

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Casual Seasonal Communications and Digital Media Support Specialist
Delaware Schools Consortium —New Castle, DE
Direct deposit of payroll checks is a condition of state employment, and employees are paid on a lag pay schedule with the first payment made after…
$43.36 - $62.82 an hour
3d

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Brand Content Manager
Ability Chiropractic —Columbus, OH
Lead all organic publishing across platforms. Someone who thrives in a role that is both *strategic* and *deeply hands-on*. Highly skilled in video editing.
$50,000 - $60,000 a year
Quick Apply
12d
Columbus Newspaper Delivery Driver-Sign On Bonus Available!!
Gannett Publishing Services —Columbus, OH
Drive your own vehicle and must have driver’s license. You will be using your own vehicle for deliveries. *ONLY DELIVER 6 DAYS PER WEEK!!*.
$100 - $2,000 a month
Quick Apply

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publishing jobs near newark de

Customer Care Representative with Accounting Skills

Schiffer Publishing -
Atglen, PA

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Job Details

Full-time
4 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer returns handling
High school diploma or GED

Full Job Description

Title: Customer Care Representative

Position Type: Full-time

Department/Group: Customer Service

Exempt/Non-exempt: Non-exempt

Direct Report: Customer Service Lead

Travel Required: No

Job Description

The Customer Care Representative plays a key role in ensuring a positive and efficient experience for Schiffer's customers and authors. This role is responsible for managing inbound communications, processing orders, maintaining accurate records, and supporting daily operational needs across customer service, inventory, and order management.

This position requires strong attention to detail, consistency, and the ability to manage a high volume of tasks accurately. The ideal candidate is organized, responsive, and comfortable working within structured systems and processes while supporting both internal teams and external customers.

Key Responsibilities

Customer Communication and Support: Answer phones professionally and courteously. Manage inbound communications, including phone, email, website inquiries, and voicemail. Respond to, route, and process emails received through the main customer service channels. Provide accurate information and resolve customer and author inquiries in a timely and professional manner.

Order Processing and Transactions: Process customer orders received via phone, email, fax, mail, internal requests, and EDI. Manage EDI orders, including pulling, confirming, editing, and updating orders in Amazon Vendor Central. Process credit card transactions and transmit payments accurately. Print, sort, and deliver orders to the warehouse. Process returns and manage related documentation. Release backorders and ensure timely fulfillment.

Customer Records and Account Management: Maintain accurate and up-to-date customer and author contact records. Process and review credit applications. Update product metadata and customer-facing information.

Inventory and Product Coordination: Assist in maintaining accurate inventory records. Coordinate container deliveries with freight forwarders. Create records for new titles and manage product data within inventory systems. Communicate new releases to external representatives and internal team members. Prepare and distribute spreadsheets to support sales and marketing teams (including BarnesNoble reporting).

Product Data and Asset Management: Upload images and product information to Amazon, Schiffer, BarnesNoble, and Edelweiss. Manage product metadata and ensure accuracy across platforms. Transfer design files to the Master Archive and maintain organized records.

Operational Support and Reporting: Support month-end processing of orders and inventory. Manage catalog requests and weekly catalog mailings. Complete additional projects and tasks as assigned by the Customer Care Manager.

Qualifications

High school diploma required. Previous customer service experience preferred.

Skills and Capabilities

Strong communication skills, both verbal and written. Detail-oriented with the ability to work in a fast-paced environment while maintaining accuracy. Highly organized with strong time management and prioritization skills. Ability to work independently while contributing effectively as part of a team. Strong problem-solving skills and ability to manage multiple tasks simultaneously. Proficiency in Microsoft Office applications is a plus.

Physical Requirements

This role may require extended periods of sitting or standing. Ability to move throughout the office to access files, equipment, and materials. Occasional interaction with the warehouse, including retrieving books as needed.

Key Performance Indicators

Number of invoices processed per week. Number of books ordered per week. Month-to-date order volume.

Role Profile

The Customer Care Representative is an integral part of Schiffer's daily operations, ensuring consistency, accuracy, and responsiveness across all customer interactions. This role requires a steady, detail-oriented approach, with a focus on producing high-quality, error-free work within established processes.

Success in this role comes from maintaining accuracy while managing multiple responsibilities, prioritizing effectively, and building strong working knowledge of systems, products, and procedures. Over time, this individual becomes a reliable resource for both team members and customers.

The work environment is structured and process-driven, with clear expectations and defined responsibilities. Communication is collaborative and supportive, with an emphasis on consistency, reliability, and shared accountability across the team.

Quick Apply

Refine Your Search

publishing jobs in newark de

Customer Care Representative with Accounting Skills

Casual Seasonal Communications and Digital Media Support Specialist

Retail Sales Print Production Lead (Wilmington, DE)

Medical Editor

Print Production Operator

Content Creator

Pre-Press & Production Specialist

Publisher of Delaware Business Times

(USA) Area Manager - Maintenance (fashion, Import, Print Solutions, Regional, Returns, Sam's, Wm.com)

Marketing & Publicity Manager

Business Coach (Independent Contractor | Remote | Performance-Based)

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