Top 111 Back end Jobs in Newark Oh

Senior Customer Service Representative
Packaging Corporation of America —Newark, OH
- $54,000 - $70,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Groundskeeper
Licking Memorial Hospital —Newark, OH
- Hospital
- Hand tools
- Outdoor work
Quick Apply
Datacenter Field Operations Technician
AME IT Solutions —New Albany, OH
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- Quality control
Quick Apply
8d
In-Home Caregiver for Seniors (Non-Medical)
Home Instead —Zanesville, OH
- $14.75 an hour
- Part-time
- Background check
- Pass drug screening
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
Cable Splicer
Iron Service Global Inc —New Albany, OH
- $20 - $25 an hour
- Full-time
- Construction site
- In-person
- Senior level
Quick Apply
Cash Application
MPW Corporate Services —Hebron, OH
- Microsoft Outlook
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Regional Sales Manager
Novolex —Ohio
- $100,000 - $160,000 a year
- Weekends as needed
- Bachelor's degree
- Organizational skills
- Senior level
- Wellness program
- Paid parental leave
ECLC Co-Lead Teacher
THE JEWISH COMMUNITY CENTER OF GREATER COLUMBUS —New Albany, OH
- $18.00 - $22.50 an hour
- Full-time
- Classroom
- Bachelor of Science
- Mid-level
Quick Apply
7d
Associate Dentist
Aspen Dental —Newark, OH
- $180,000 - $215,000 a year
- Full-time
- Dental office
- Doctoral degree
- Surgery
- Health insurance
- 401(k)
Quick Apply
8d
Staff Software Engineer - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Mobile Pet Groomer
Woofie's of New Albany —Alexandria, OH
- $600 - $1,200 a week
- Part-time
- Background check
- Clean driving record
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
Full Stack Developer - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Software Developer - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Customer Service Representative
Quanex —Zanesville, OH
- $21 - $23 an hour
- ERP systems
- Mid-level
- Office
- Paid training
- Employee stock purchase plan
4d
Software Engineer - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Clinical Sales Specialist, Surgical Pain - Dayton, OH
Avanos Medical —Ohio
- $65,000 - $75,000 a year
- Full-time
- Remote
- Nursing
- Mid-level
- Windows
- Health insurance
- 401(k) matching
Associate Clinical Sales Consultant, Specialty Nutrition Systems - Ohio (Columbus, Cleveland)
Avanos Medical —Ohio
- $63,000 - $76,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- RN License
- Health insurance
- 401(k) matching
Teammate Endzone & Loyalty (Front End) (Fill Date: 07/20/2026)
DICK'S Sporting Goods —Heath, OH
- $12.50 - $19.50 an hour
- Part-time
- Background check
- Sales
- Merchandising
Assistant/Associate Analyst, Inventory Operations
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Merchandising
- Mid-level
- Office
- Store discount
- Paid parental leave
Teammate Endzone & Loyalty (Front End)
DICK'S Sporting Goods —Heath, OH
- $12.50 - $19.50 an hour
- Part-time
- Background check
- High school diploma or GED
- Entry level

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back end jobs near newark oh

Senior Customer Service Representative

Packaging Corporation of America -
Newark, OH

Apply Now

Job Details

Full-time
$54,000 - $70,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED
Managing clients in a customer support role

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, and delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Senior Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. The Senior Customer Service Representative normally handles larger and more complicated customer accounts and orders.

PRINCIPLE ACCOUNTABILITIES:

Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to Manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconciles to customer orders, forecasts and just in time schedules; this includes taking physical inventory at month end.

May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed.

BASIC REQUIREMENTS:

Education equivalent to high school diploma required.

Five (5) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook

PREFERRED REQUIREMENTS:

Associates degree or college accounting coursework.

Two (2) years’ previous work experience in the manufacturing sector, containerboard and corrugated packaging industry.

Previous experience using an automated order entry system.

KNOWLEDGE, SKILLS & ABILITIES:

Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple tasks.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS:

Starting salary range for position: $54,000-$70,000
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.

Paid Holidays.
- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

back end jobs in newark oh

Senior Customer Service Representative

Groundskeeper

Datacenter Field Operations Technician

In-Home Caregiver for Seniors (Non-Medical)

Cable Splicer

Cash Application

Regional Sales Manager

ECLC Co-Lead Teacher

Associate Dentist

Staff Software Engineer - AI Trainer

Mobile Pet Groomer

Full Stack Developer - AI Trainer

Software Developer - AI Trainer

Customer Service Representative

Software Engineer - AI Trainer

Clinical Sales Specialist, Surgical Pain - Dayton, OH

Associate Clinical Sales Consultant, Specialty Nutrition Systems - Ohio (Columbus, Cleveland)

Teammate Endzone & Loyalty (Front End) (Fill Date: 07/20/2026)

Assistant/Associate Analyst, Inventory Operations

Teammate Endzone & Loyalty (Front End)

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