Top 1392 It customer Jobs in Niceville, Fl

Senior IT Customer Support
KBR —Niceville, FL
- $96,000 - $135,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Medical Debt Collections Call Center Agent
HCA Florida Twin Cities Hospital —Niceville, FL
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
11d
Route Driver - Defuniak Springs, FL
WOOD FRUITTICHER GROCERY CO INC —De Funiak Springs, FL
- Morning shift
- Clean driving record
- Basic math
- DOT physical examination
Power Electronics Engineer
Crane Aerospace & Electronics —Fort Walton Beach, FL
- Full-time
- Background check
- 5 years
- Pass drug screening
- Paid holidays
- Disability insurance
Remote Licensed Insurance and Membership Sales Agent (Tampa residents only)
AAA The Auto Club Group —Florida
- $17.33 an hour
- Extended hours
- Marketing
- Computer literacy
- Pass drug screening
- Paid training
- Paid jury duty
4d
Lead Automotive Window Tint Installer | Top Pay | Premium Shop | Premium Vehicles
OCD Window Tinting and Wraps —Fort Walton Beach, FL
- $78,000 - $150,000 a year
- Full-time
- Background check
- Dealership
- In-person
- Relocation assistance
Quick Apply
Medical Assistant
Doctor's Office —Fort Walton Beach, FL
- Temporary
- Customer service
- Computer literacy
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Supplier Quality Engineer
Crane Aerospace & Electronics —Fort Walton Beach, FL
- Full-time
- Background check
- 5 years
- Engineering
- Paid holidays
- Disability insurance
Ready Mix Driver
USA READY MIX —Freeport, FL
- $20 - $21 an hour
- 12 hour shift
- CDL B
- Construction site
- Basic math
- Paid training
- Paid holidays
Quick Apply
Senior Software Engineer - Mission Planning
DS2 —Niceville, FL
- $120,000 - $150,000 a year
- Full-time
- Computer Science
- 11+ years
- Java
- AD&D insurance
- Paid holidays
Quick Apply
Device Repair Technician
uBreakiFix —Fort Walton Beach, FL
- From $15 an hour
- Weekends as needed
- Background check
- Customer service
- Maintenance
Quick Apply
Software Engineer - Defense R&D
DS2 —Niceville, FL
- $80,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- Loan repayment program
Quick Apply
Sales Associate, Siver Sands
Crocs —Destin, FL
- $14.00 - $16.50 an hour
- Extended hours
- Ability to walk for extended periods
- Merchandising
- Cash register
Quick Apply
7d
Senior HVAC Service Technician **Sign-On Bonus – Up to 5,000**
Peaden Air Conditioning Plumbing and Electrical —Fort Walton Beach, FL
- $90,000 - $160,000 a year
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Residential Electrician (Must have own tools)
Always On Time Electric, Inc. —Navarre, FL
- $23 - $33 an hour
- Part-time
- Background check
- Mid-level
- Residential
- Health savings account
- Dental insurance
Quick Apply
Sales Coordinator
America's Home Place, Inc. —Crestview, FL
- Full-time
- Oracle
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Floor Technician I
Global Connections to Employment —Eglin AFB, FL
- $20.34 an hour
- Overtime
- Ability to climb stairs
- Ability to lift 50 pounds
- Military encouraged
3d
Contract Carrier 26ft Box Truck- Appliance Delivery
Riverstone Logistics —Destin, FL
- $175,000 - $250,000 a year
- Full-time
- Owner-operator
- Entry level
- Under 1 year
Quick Apply
Medicare Insurance Broker (1099) - Uncapped Income l Events & Support Provided
MAS GROUP INSURANCE LLC —Florida
- $60,000 - $120,000 a year
- Call employer
- Bilingual
- Background check
- Spanish
- Travel reimbursement
- Work from home
Quick Apply
Systems Engineer
Leidos —Fort Walton Beach, FL
- $87,100 - $157,450 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
13d

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it customer jobs near niceville, fl

Senior IT Customer Support

KBR -
Niceville, FL

Apply Now

Job Details

Full-time
$96,000 - $135,000 a year

Qualifications

Technical support via phone
Texting/chatbox tools
Phone communication
Procedural guides
Remote access software
Developing technical user guides
IT department experience
Client interaction via phone calls

Full Job Description

Title:

Senior IT Customer Support

Belong. Connect. Grow. with KBR!

KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

Why Join Us?

Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

KBR is seeking an experienced, detail-oriented Support Desk Analyst to join our technical operations team in Niceville, Florida. This role functions as a dedicated remote-triage and inbound service desk position based entirely within our local facility. It does not require localized floor walking or face-to-face desktop support at user desks; all infrastructure, software, and identity management issues are resolved via digital enterprise channels.

In addition to serving as a core technical resolver, the selected candidate will play an active role in service desk administration—monitoring unassigned queues, optimizing ticket routing, and managing incident communications during operational milestones.

II. Key Responsibilities & Typical Functions

Incident Communications & Notification Broadcasts: Serve as the primary author and communicator for customer-facing alerts. Draft, coordinate, and broadcast clear, non-technical notifications regarding scheduled maintenance windows as well as real-time updates during unexpected system outages.
Queue Management & SLA Monitoring: Actively track, assign, and route incoming tickets within the centralized queue. Perform routine audits of active records to systematically flag, escalate, or remediate delinquent, coming-due, or past-due tickets to safeguard Service Level Agreements (SLAs).
Remote Diagnostics & Desktop Triage: Leverage remote control software and diagnostic utilities to isolate and resolve operating system errors, software conflicts, registry issues, and application anomalies securely over the wire.
Identity & Access Management (IAM): Conduct remote provisioning, account modification, password resets, and group permission changes within Active Directory and enterprise identity vaults.
Centralized Hardware & Software Support: Provide structured, remote step-by-step guidance to walk end-users through peripheral verification and network device troubleshooting, while executing centralized application deployments and updates.

III. Position Requirements

1. Security & Location Base

Security Clearance: Must hold and be able to maintain an active U.S. Department of Defense Secret Security Clearance at the time of application.
Work Arrangement: 100% operational on-site assignment within the Niceville, FL facility.
Travel Flexibility: Capability to accommodate up to 10% travel, specifically designated for attending advanced technical training courses and participating in collaborative, in-person engineering meetings.

2. Experience & Communication Requirements

Professional Experience: Minimum of 5 years of dedicated experience in helpdesk, service desk, or centralized operational IT support environments.
Physical Dexterity: Ability to lift and move equipment up to 25 lbs for localized logistics, hardware delivery verifications, or facility upkeep.
Omnichannel Support Etiquette: Demonstration of exceptional service delivery and adherence to professional communications standards across all remote support mechanisms:
- Teams Chat: Courteous, prompt, and grammatically precise real-time chat etiquette for fluid text-based troubleshooting and collaborative inner-team routing.
- Telephone Support: Excellent phone presence, active listening skills, and the capacity to guide distressed users through logical technical paths calmly.
- Email Correspondence: Ability to craft highly structured, professional, and clear instructional technical guides and enterprise-wide advisories.

IV. Technical Profiles & Desired Attributes (Nice-to-Have)

The following technical skills represent highly valued capabilities that will enhance an analyst's success in this environment:

Core Platforms & Toolsets

Operating Systems: Comprehensive enterprise support and administration history involving the Windows 11 desktop environment.
Productivity Applications: Advanced application troubleshooting proficiency spanning the full suite of Microsoft Office products (Word, Excel, Outlook, PowerPoint, and Teams).
IT Service Management (ITSM): Prior hands-on experience navigating workflows, running filters, and coordinating changes inside Jira Service Management or ServiceNow.

Engineering & Systems Management

OS Deployment Frameworks: Foundational knowledge or administrative experience leveraging the Microsoft Deployment Toolkit (MDT) and Windows Deployment Services (WDS) to configure or push standard operating images remotely.
Image Hardening & Compliance: Exposure to standardizing, auditing, or hardening corporate Windows 11 images against Department of Defense STIGs (Security Technical Implementation Guides).
Application Management: Experience or familiarity with application packaging, command-line installation syntax, and configuring silent deployment strings (.msi / .exe).
Automation & Scripting: Practical exposure to PowerShell scripting to run remote diagnostics, compile system data, or automate routine directory tasks.
Frameworks: Understanding of ITIL Foundations and standard enterprise Change Control processes.

Basic Compensation:

$110,000 - $135,000 (For VA only)

$105,000 - $130,000 (For Maryland Only)

$96,000 - $110,000 (For Nevada Only)

The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Apply Now

Refine Your Search

it customer jobs in niceville, fl

Senior IT Customer Support

Medical Debt Collections Call Center Agent

Route Driver - Defuniak Springs, FL

Power Electronics Engineer

Remote Licensed Insurance and Membership Sales Agent (Tampa residents only)

Lead Automotive Window Tint Installer | Top Pay | Premium Shop | Premium Vehicles

Medical Assistant

Supplier Quality Engineer

Ready Mix Driver

Senior Software Engineer - Mission Planning

Device Repair Technician

Software Engineer - Defense R&D

Sales Associate, Siver Sands

Senior HVAC Service Technician Sign-On Bonus – Up to 5,000

Residential Electrician (Must have own tools)

Sales Coordinator

Floor Technician I

Contract Carrier 26ft Box Truck- Appliance Delivery

Medicare Insurance Broker (1099) - Uncapped Income l Events & Support Provided

Systems Engineer

I want to receive the latest job alert for it customer in niceville, fl

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