Top 2646 Resources associate Jobs in Norfolk, Va

Pharmacy Prior Authorization Coordinator I
Sentara Health Administration, Inc. —Virginia Beach, VA
- $19.04 - $31.73 an hour
- Overtime
- Remote
- High school diploma or GED
- 1 year
- Entry level
- 403(b) matching
- Paid parental leave
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Customer Service Representative/Call Center/Client Support
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Wellness program
- Disability insurance
Customer Service Representative I
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Remote
- High school diploma or GED
- Travel
- Epic
- 403(b) matching
- Paid parental leave
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Delivery Station Warehouse Associate
Amazon Warehouse —Norfolk, VA
- $19 an hour
- Extended hours
- 18 years or older
- Military encouraged
- Entry level
- Flextime
- On-the-job training
14d
Administrative Associate
Sentara Hospitals —Norfolk, VA
- Full-time
- Acute care
- Administrative experience
- High school diploma or GED
- 403(b) matching
- Paid parental leave
Quick Apply
12d
Health Record & Information Tech l
Sentara Hospitals —Suffolk, VA
- Full-time
- Hybrid work
- Customer service
- HIPAA
- High school diploma or GED
- 403(b) matching
- Paid parental leave
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9d
Patient Transporter
Sentara Hospitals —Norfolk, VA
- Full-time
- Acute care
- Customer service
- BLS Certification
- 403(b) matching
- Paid parental leave
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5d
Administrative Associate - Sports & Ortho
Sentara Hospitals —Norfolk, VA
- Full-time
- Customer service
- No experience needed
- High school diploma or GED
- 403(b) matching
- Paid parental leave
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Safety Partner
Sentara Hospitals —Norfolk, VA
- Full-time
- High school diploma or GED
- Entry level
- 403(b) matching
- Paid parental leave
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Customer Service Representative
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Travel
- 403(b) matching
- Paid parental leave
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Supply Chain Associate I
Sentara Princess Anne Hospital —Virginia Beach, VA
- Full-time
- High school diploma or GED
- Continuous improvement
- Warehouse
- 403(b) matching
- Paid parental leave
Quick Apply
11d
Robotics Warehouse Associate
Amazon Warehouse —Virginia Beach, VA
- $18.50 an hour
- Overtime
- 18 years or older
- Military encouraged
- Entry level
- Flextime
- On-the-job training
Office Assistant
Sentara Hospitals —Suffolk, VA
- Full-time
- Administrative experience
- High school diploma or GED
- Guest services
- 403(b) matching
- Paid parental leave
Quick Apply
2d
Customer Service Representative 1
Sentara Hospitals —Virginia Beach, VA
- Full-time
- High school diploma or GED
- Travel
- In-person
- 403(b) matching
- Paid parental leave
Quick Apply
Supply Chain Associate I
Sentara Hospitals —Norfolk, VA
- Part-time
- High school diploma or GED
- Continuous improvement
- Home Health
- 403(b) matching
- Paid parental leave
Quick Apply
Customer Service Team Lead
City of Norfolk, VA —Norfolk, VA
- $49,152.78 - $82,348.05 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
1d
Front Desk Associate (Fitness Studio)
StretchLab - Virginia Beach —Norfolk, VA
- $18 - $23 an hour
- Part-time
- Computer literacy
- Computer skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Patient Services Representative - Ghent Station Medical Office Building
Bon Secours —Norfolk, VA
- $16.76 - $24.65 an hour
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
3d
Human Resources
Walmart —Virginia Beach, VA
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Recruiting
- Paid jury duty
- Disability insurance
Equipment Resource Associate
Sentara Hospitals —Norfolk, VA
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- 403(b) matching
- Paid parental leave
Quick Apply
5d

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Pharmacy Prior Authorization Coordinator I

Sentara Health Administration, Inc.
Virginia Beach, VA

Quick Apply

Job Details

Full-time
$19.04 - $31.73 an hour

Benefits

403(b) matching
Paid parental leave
Caregiver leave
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
403(b)
Life insurance
Pet insurance

Qualifications

Decision making

Full Job Description

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Sentara Health Plans is looking to hire Pharmacy Prior Authorization Coordinator 1:

This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming

Shift: Monday- Friday from 8:00am to 8:00pm and must be flexible to work on weekends.

The Pharmacy Prior Authorization Coordinator I is responsible for delivering high-quality customer service by answering and managing calls from members, provider offices, and pharmacies. This role supports the processing of prior authorization (PA) requests for pharmacy benefit medications, ensuring accuracy, compliance with regulatory and clinical guidelines, and alignment with client performance standards. The Coordinator I works under general supervision, using established protocols and systems to support timely, efficient, and accurate PA determinations.

This role uses various business systems and tools to retrieve information, analyze requests, and enter prior authorization data required for claims adjudication. The Coordinator I applies reasoning skills to identify incomplete information and determine appropriate actions based on client-specific criteria and clinical protocols (e.g., approve, pend, refer for clinical decision). The position interacts regularly with internal teams and external stakeholders to ensure consistent, high-quality service delivery. Work is performed under general supervision, with reliance on documented procedures, training, and prior experience to guide day-to-day activities.

Key Responsibilities

Verify member insurance eligibility and pharmacy benefit coverage.

Communicate with members and providers regarding basic pharmacy inquiries and PA status.

Accurately enter and process prior authorization (PA) requests into the system, prioritizing appropriately.

Ensure PA requests are processed and finalized within required turnaround times (TAT) and client Performance Guarantees (PGs), using provided clinical guidelines.

Review medication history and assess for formulary alternatives and “tried and failed” drugs.

Document all relevant PA information clearly and accurately, including approval or denial rationale.

Send PA status updates to providers and pharmacies via fax or other required methods.

Adhere to defined roles and responsibilities related to clinical decision-making boundaries.

Meet or exceed productivity and accuracy targets for PA processing.

Coordinate with members, providers, and pharmacies to obtain missing information or clarification.

Make outbound calls to gather additional information or respond to inquiries related to PAs, clinical programs, or claim adjudication.

Collaborate with Pharmacy Concierge teams to resolve questions or issues related to PA processing or pharmacy benefits.

Maintain strict confidentiality and security of all member and PA-related data, following applicable protocols for data handling and storage.

In addition to the above responsibilities, other duties may be assigned.

Education

High School Diploma or GED strongly preferred.

Experience

1 year healthcare experience required.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $19.04/HR – $31.73/HR. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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Refine Your Search

resources associate jobs in norfolk, va

Pharmacy Prior Authorization Coordinator I

Customer Service Representative/Call Center/Client Support

Customer Service Representative I

Delivery Station Warehouse Associate

Administrative Associate

Health Record & Information Tech l

Patient Transporter

Administrative Associate - Sports & Ortho

Safety Partner

Customer Service Representative

Supply Chain Associate I

Robotics Warehouse Associate

Office Assistant

Customer Service Representative 1

Supply Chain Associate I

Customer Service Team Lead

Front Desk Associate (Fitness Studio)

Patient Services Representative - Ghent Station Medical Office Building

Human Resources

Equipment Resource Associate

I want to receive the latest job alert for resources associate in norfolk, va

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