POSITION SUMMARY
The Estimator at S&S Flooring Studio exists to bridge the gap between client vision and project execution by delivering accurate measurements and detailed cost estimates that give customers confidence and set the installation team up for success. This role partners closely with the sales team to conduct on-site measurements, calculate material quantities, and prepare comprehensive project estimates for both residential and commercial flooring projects across the Hampton Roads region. By delivering precise, professional estimates in a timely manner, the Estimator directly supports the company's ability to close more sales, reduce costly measurement errors, and deliver projects that come in on time and on budget.
ABOUT S&S FLOORING STUDIO
S&S Flooring Studio is a Virginia Beach-based flooring company owned by Troy and SarahGrace Schroder, built on a legacy that began in 1991 and has proudly served the Hampton Roads community for more than three decades. The company specializes in premium residential and commercial flooring solutions including hardwood, luxury vinyl plank, carpet, and tile, serving homeowners, businesses, and property managers across Virginia Beach, Norfolk, Chesapeake, and the surrounding Hampton Roads region. What sets S&S Flooring Studio apart is its combination of time-honored craftsmanship and modern technology, offering clients a state-of-the-art room visualizer, hands-on owner involvement in every project, and a commitment to flawless installation backed by more than 30 years of industry expertise. The company is guided by core values rooted in quality, clear communication, integrity, and precision, with a belief that lasting relationships are built by consistently exceeding expectations on every project, large or small. At S&S Flooring Studio, the mission is to elevate the flooring industry through superior products, expert installation, and unmatched service that transforms every space and stands the test of time.
SUCCESS LOOKS LIKE
- Estimates are accurate, detailed, and delivered on time, giving the sales team the information they need to close projects with confidence and reducing material waste and cost overruns on installation.
- Clients receive a professional, organized estimate experience that reflects the quality and care S&S Flooring Studio is known for, contributing to higher proposal acceptance rates and repeat business.
- The sales team operates more efficiently with a dedicated estimating partner, allowing consultants to focus on client relationships while the Estimator handles the technical measurement and pricing work behind every proposal.
- Material quantities are consistently calculated with precision, minimizing overages, shortages, and costly re-orders that delay installation timelines and affect client satisfaction.
- Strong working relationships with installation crews are maintained, ensuring that project specifications, measurements, and material requirements are communicated clearly before every job begins.
OBJECTIVES
- Conduct thorough on-site measurements for residential and commercial flooring projects, accurately capturing room dimensions, transitions, obstacles, and subfloor conditions that impact material requirements and installation approach.
- Prepare detailed, professional cost estimates that reflect accurate material quantities, labor considerations, and project-specific requirements, presented clearly enough for the sales team to use confidently in every client proposal.
- Partner with sales associates throughout the estimating process, providing technical expertise and measurement data that supports consultative client conversations and increases proposal close rates.
- Calculate material quantities with precision to minimize waste, reduce overages, and ensure that every project is ordered correctly the first time without costly corrections.
- Review project specifications, floor plans, and blueprints for commercial projects, identifying potential challenges and incorporating them into accurate cost projections before work begins.
- Maintain organized and up-to-date records of all estimates, measurements, and project documentation, ensuring the sales and operations teams have access to accurate information throughout the project lifecycle.
- Communicate clearly with installation crews regarding project scope, measurements, and material specifications, ensuring a smooth and informed handoff from estimate to installation.
- Stay current on flooring product lines, pricing updates, and installation requirements for materials including hardwood, luxury vinyl plank, carpet, tile, and specialty flooring, applying that knowledge to every estimate produced.
- Follow up on outstanding proposals in coordination with the sales team, tracking estimate status and supporting the close process with accurate information and prompt responsiveness.
- Identify and communicate potential subfloor issues, structural concerns, or scope changes discovered during site visits that could affect project cost, timeline, or installation approach.
- Utilize estimating software and company systems to produce, store, and manage estimates efficiently, maintaining a consistent and professional format across all client-facing documents.
- Contribute to the continuous improvement of the estimating process by identifying opportunities to increase accuracy, reduce turnaround time, and strengthen the overall client proposal experience.
COMPETENCIES
- Measurement Accuracy: Conducts on-site measurements with the precision and attention to detail required to produce estimates that reflect true project scope and eliminate costly errors during installation.
- Technical Flooring Knowledge: Applies working knowledge of flooring materials, installation methods, and product specifications to develop estimates that are technically sound and commercially competitive.
- Sales Partnership: Collaborates effectively with sales associates, providing the technical foundation that supports confident client conversations and a higher rate of proposal acceptance.
- Analytical Thinking: Breaks down complex project requirements into clear, accurate cost components, identifying variables that could affect pricing and proactively addressing them in the estimate.
- Communication Excellence: Communicates measurement findings, project details, and estimate rationale clearly to sales associates, installation crews, and clients in a professional and organized manner.
- Organization and Documentation: Maintains accurate, up-to-date records of all estimates, site measurements, and project specifications, ensuring that every stakeholder has the information they need when they need it.
- Time Management: Manages a pipeline of active estimates efficiently, prioritizing site visits and proposal turnaround to support the sales team's ability to close projects without unnecessary delays.
- Client-Facing Professionalism: Represents S&S Flooring Studio with the polish and care expected of a client-facing role, creating a positive and trustworthy impression during every site visit and client interaction.
- Problem Identification: Proactively identifies subfloor conditions, structural concerns, or scope complexities during site visits and communicates them clearly before they become installation challenges.
- Product and Pricing Knowledge: Stays current on material pricing, product availability, and manufacturer specifications, applying accurate and up-to-date information to every estimate produced.
- Software Proficiency: Utilizes estimating software, measurement tools, and company systems with efficiency and accuracy, producing professional and consistent estimates that reflect well on the organization.
- Adaptability: Adjusts approach and priorities effectively as project volumes shift, client needs evolve, and new product lines are introduced, maintaining quality and accuracy throughout.
EDUCATION AND EXPERIENCE
- High school diploma or GED required; additional coursework or training in construction, flooring, or a related trade is a plus
- 2 or more years of experience in flooring installation, estimation, or a related field operations role required
- Hands-on experience with flooring materials including hardwood, luxury vinyl plank, carpet, tile, and related products strongly preferred
- Demonstrated ability to accurately measure residential and commercial spaces and translate measurements into material quantity calculations required
- Experience preparing cost estimates or project proposals in a flooring, construction, or home improvement environment preferred
- Familiarity with estimating software or digital measurement technology preferred
- Ability to read and interpret floor plans, blueprints, or architectural drawings for commercial project estimates preferred
- Strong mathematical aptitude with the ability to calculate area, material quantities, and project pricing accurately required
- Valid driver's license with a clean driving record and reliable transportation to conduct on-site visits across the Hampton Roads region required
- Strong written and verbal communication skills with the ability to present estimates clearly to sales associates and clients required
- Ability to work collaboratively with a sales team and installation crews in a fast-paced, client-focused environment required
- Experience in a customer-facing or client-service role within the flooring or home improvement industry is a plus
PHYSICAL REQUIREMENTS
- Must be able to walk, kneel, and crouch to accurately measure flooring surfaces, transitions, and subfloor conditions during on-site project visits
- Ability to work in both residential and commercial environments, including spaces that may be under active construction or renovation
- Regular travel to client sites throughout Virginia Beach, Norfolk, Chesapeake, and the Hampton Roads region required
- Prolonged periods of standing and walking during on-site visits and in-showroom client consultations throughout the workday
- Must be able to carry and operate measuring tools and equipment throughout the course of the workday
- Ability to work in a professional office and showroom environment in addition to active job sites as needed
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, S&S Flooring Studio recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
Pay: $60,000.00 - $80,000.00 per year
Work Location: In person
