POSITION OVERVIEW
The Diversion Hub is a comprehensive, one-stop network dedicated to assisting justice-involved individuals in Oklahoma, Canadian, and Cleveland Counties by harnessing the power of multiple support agencies through combined and synchronized services. Our goal is to provide life-stabilizing resources while empowering individuals to reduce their encounters with the criminal legal system through enhanced support services, including case management, data integration and coordinated communication under one roof. Justice Navigators will provide direct justice navigation services to clients.
RESPONSIBILITIES
Justice Navigators will focus on supporting the execution of the Diversion Hub’s programs and mission. The responsibilities of the Justice Navigator include:
Conducting intakes for all new clients that are seeking assistance.
Coordinating jail releases, assisting with discharge planning, and working alongside partners to help clients with probation, bond conditions, and treatment court requirements.
Researching present and past criminal legal involvement, documenting progress notes, communicating with case managers and partners on the criminal legal involvement of clients, responsible for tracking upcoming court-ordered appearances, and maintaining complete and comprehensive records for clients to assist them with compliance with the court system.
Maintaining court-ordered appearances for all clients so that clients can be notified of the upcoming court appearances and in the case of an emergency, providing the relevant information and documentation to the court excusing the clients’ presence, while also re-setting the court date alongside the attorney.
Assisting with pre-trial and/or probation compliance.
Evaluating client risk and assessing the need for immediate intervention and/or assignment of client to the case management team.
Serving as ongoing liaison with case managers, services navigators, judges, court clerks, attorneys, and all referring sources.
Submitting all required justice navigation reports timely for program activity which includes but is not limited to communicating program data, denoting activities and changes of clients, as well as meeting all reporting requirements that ensure adequate services are being delivered.
Assisting client with developing self-sufficiency and stability by helping with overcoming barriers and meeting the expressed needs of the client.
Always adhering to agency code of ethics and professional standards including maintaining strict client confidentiality.
Attending all staff development, trainings and meetings as required.
Any other duties within the scope, spirit, and purpose of the job.
EDUCATION AND EXPERIENCE
1 to 3+ years of experience in social work, communication, criminal justice, political science, or similar human service area.
ADDITIONAL JOB REQUIREMENTS
QUALIFICATIONS OF THE IDEAL CANDIDATE
A working knowledge of the criminal legal system.
Demonstrate excellent oral and written communication skills.
Be able to interact with persons of diverse cultural and socioeconomic backgrounds in a manner that demonstrates sensitivity toward cultural differences and respect for everyone.
Possess maturity and judgment consistent with the high level of responsibility.
Demonstrate capacity for teaching adults and older adults.
Demonstrate flexibility in position requirements.
A proven track record developing community partnerships and building effective collaborations.
Proven ability to meet multiple deadlines and balance numerous projects while maintaining a perspective on long-term goals.
Independence and self-confidence to act decisively and, at the same time, an ability to receive, integrate and translate others’ ideas and suggestions.
Passion and interest in reforming the criminal legal system.
A hard working, positive, mission-driven and extroverted work style.
A welcome attitude to constructive criticism of their work.
Analytical skills, quantitative and qualitative.
COMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS
Intermediate computer, mobile device and internet skills with knowledge of software programs including but not limited to:
PHYSICAL DEMANDS
While performing the duties of this job, the employee must be able to sit over long periods of time and be able to talk, hear, sit, stand, walk; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl climb stairs, lift and or move items of up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Must have excellent command of English language and grammar, both verbal and written. Must be able to manually operate and use a computer. Must be able to clearly hear and understand telephone conversations.
WORK ENVIRONMENT
Diversion Hub serves individuals who may be experiencing mental health challenges, substance use disorders, or other complex barriers. All staff must be comfortable working in a trauma-informed environment and demonstrate empathy, professionalism, and sound judgment when interacting with this population. The safety of our staff and clients is our top priority, and we maintain comprehensive safety protocols, staff training, and facility procedures to prevent and respond to any potential altercations.
EQUAL OPPORTUNITY PROVIDER
The Diversion Hub has a policy to provide equal employment opportunities to all qualified persons without regard to race, creed, religion, sex, sexual orientation, age, national origin, physical or mental disabilities, marital status or any other status or characteristic protected under federal, state or local law.
